RingCentral UK public
sector microsite
Accelerating cloud innovation in government to help public leaders modernise at pace and deliver efficient, more connected and secure services.
General Public Sector
Whitepaper
Digital government: Modernising UK public sector ICT infrastructure
Cloud communications has the potential to provide the richest improvement in delivery of services between residents, the community, and UK public sector organisations.
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Digital government: Modernising UK public sector ICT infrastructure
Offering channel-of-choice communications that are flexible, reliable, cost-efficient, and consolidated.
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RingCentral Research UK Public Sector Survey Findings
As remote working increases, our survey gauges UK public sector sentiments on technology to support new working practices.
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Public Sector Survey Roundup Video
Our survey gauges UK public sector sentiments on technology to support new working practices.
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Cobranded Whitepaper: Five key challenges for IT leaders Supporting Remote Workers in the Post-Pandemic World
To fully embrace new technologies as opportunities for reinvention, IT leaders need to be able to manage them effectively.
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Unified Communications in the Public Sector of the Future
The workplace reset: How digital is shaping the government of tomorrow.
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Public Sector Landing Page
Deliver high value citizen-centric services that engage users and move the country forward.
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Fairtrade Foundation (Non-profit)
Fairtrade Kept Advocating for Farms and Workers in the Developing World, Even as the Rest of the World Went into Lockdown.
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National Housing Foundation
The National Housing Federation Uses the RingCentral Cloud Solution to Empower Its Mobile Workforce, Better Serve Customers, and Save Money.
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Tisbury Neighbourhood Response
Local Village of Tisbury Becomes a Town of Heroes with Help from RingCentral.
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The Future of Work in the Public Sector
Is remote working going to be the new future of work? Most importantly, how will public sector bodies respond to an inevitable change in demand?
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How Cloud Helps Public Sector Orgs Work Smarter, Not Harder
When facing the challenges to come, groups will need a flexible environment that can adapt to their needs. Nothing in the tech landscape today is more agile than the cloud.
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On-Premises vs Cloud Software in the Public Sector
For years, public service companies have relied almost exclusively on the convenience and security of on-premises solutions for their communication strategies.
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How Video Conferencing Shapes the New World of Work for the Public Sector
The COVID-19 pandemic thrust the world into the future of work a lot faster than we expected.
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Virtual Public Service eBook
How the rise of video meetings is revolutionising public services in the UK.
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Rise of Digital Adoption in Public Sector
In many circles, the public sector is widely regarded as a somewhat bureaucratic and highly inefficient environment.
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UK Public Sector Property Implications for a Post COVID-19 World
The pandemic now has around 2.6 billion people living under some sort of lockdown or quarantine.
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Making the New Normal Work in Public Sector Summary Blog
The webinar focused on how public sector organisations have adapted their work practices during COVID-19, with valuable contributions by four notable speakers.
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Tai Ceredigion Housing Association
Tai Ceredigion is a not-for-profit Housing Association providing quality homes and other services to vulnerable residents throughout Mid Wales.
Learn MoreTeams Direct Routing
Whitepaper
A Voice for Teams: 8 Considerations
8 considerations for public sector organisations with Direct Routing for Microsoft Teams.
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Teams Direct Routing UK Public Sector Playbook
It goes without saying that voice is a key component to any communications strategy—this is what COVID-19 taught us about communications in the public sector.
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Gareth Johns Interview: How UK Local Authorities Get More Out of Microsoft Teams
RingCentral UK conducted a local public sector survey in August 2020 which found that 77% of respondents say they use Microsoft Teams at work every day.
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Whitepaper
Evaluating Enterprise Telephony for Teams - Comparing Direct Routing to a Microsoft Calling Plan
Since November 2019, the number of daily Microsoft Teams users grew from just 20 million to a staggering 75 million—a result of the COVID-19 pandemic and the acceleration of work from home.
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RingCentral Cloud PBX for Microsoft Teams
Amplify your Microsoft Teams calling experience with RingCentral’s enterprise-grade voice solution.
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The True Cost of an Unplanned IT Outage
When it comes to acquiring mission-critical applications, UK enterprises are willing to make huge investments. Think CRM, supply chain systems and project management tools.
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Public Sector Direct Routing Landing Page
Introducing Direct Routing solutions for the UK public sector.
Read MoreCOVID-19
Report
Pandemic Report
This report aims to provide UK businesses with rational suggestions for a communications strategy as the country gradually emerges from its isolation.
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What COVID-19 Taught Us About Communications in the Public Sector
As public chat services like WhatsApp and iMessaging have gained popularity, enterprises and public services have put focus on digitising their customer service.
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Making the New Normal Work in Public Sector
Making the new normal work in public sector webinar with public sector director Mark Blanchard of GovNewsDirect.
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Blog
What Is the UK Government’s Cloud First Policy and What Does It Mean for Public Sector Bodies?
Since its launch in 2013, the UK Government’s Cloud First policy has been a flagship technology initiative and an important point in the Technology Code of Practice.
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Becoming Cloud First
Cloud computing is no longer a new phenomenon. However, despite the increasing understanding and uptake of cloud, the benefits remain elusive to some.
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RingCentral on G-Cloud 12 Framework
Good news for public sector organisations: you can continue to purchase RingCentral’s cloud-based communications and collaboration services via the G-Cloud 12 framework.
Read MoreLocal Government & Councils
blog
Local Gov Blogpost - How UCaaS can save Councils Money
Taking advantage of the digital landscape will allow public services to support communities without haemorrhaging cash.
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The Modern Council: Cloud Benefits for UK Local Governments
This eBook is for UK local council leaders and IT decision-makers seeking to ease budget pressures, become more agile and responsive, enhance services, empower citizens, and strengthen operations while subsequently reducing costs.
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Local Councils Landing Page
Strengthen connections and clear the way for greater collaboration, problem solving, and benefit sharing.
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How Cloud Communications Supports Public Sector Business Continuity
Over the last few months, communities have struggled to cope with an environment riddled with fear and uncertainty. Public sector organisations are seeing the impact of this change.
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Local Government & UK Cities Datasheet
By reinventing delivery through a digital first approach, local government can improve services to citizens whilst driving essential cost savings.
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Connected Councils: The Age of the Integrated Platform
Why it pays for local authorities to deploy an integrated cloud phone and contact centre solution from a single vendor.
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Day in the Life of a Local Council Department Head
A look in the day of the life of a local council department head as she uses RingCentral to help manage her council responsible in the UK.
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Local Authorities Speak Up
We recently conducted a survey on how COVID-19 has impacted remote working and the use of technology in the UK public sector.
Read MoreEducation & Higher Education
webpage
Classrooms Landing Page
Bring students, teachers, and parents together—all in one secure workspace.
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Education: St. Bartholomew’s Church of England Primary School
How this UK Primary School Is Keeping its Students and Staff Engaged During the COVID-19 Lockdown.
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Migrating the Classroom Online
With many on the back foot, some schools made contingency planning a priority in the build-up to lockdown. One such school was St. Bartholomew’s, a Church of England primary school in Bolton.
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datasheet
Remote Classroom: Learning in the Digital Age
Enabling better outcomes for students, schools, parents, and local communities.
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Online Learning Blog: The Ultimate Guide to Online Learning Courses for Customer Service
In this guide, we’ll take a closer look at online customer service courses, including some free courses and their potential benefits.
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Online Learning Blog: The Ultimate Guide to Online Learning Tools
Online learning, once a niche subset of higher and continuing education, has come to the fore in recent months thanks to the Covid-19 pandemic.
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Online Learning Blog: An In-Depth Guide to Online Learning Courses
Online learning courses are, as the name indicates, courses – many counting towards degrees or diplomas – which are undertaken predominantly or solely over the internet.
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Online learning Blog: 10 Most Popular Online Courses on Udemy
There is a lot of magic that comes from participating in an online course. The number one point is that it can be done from anywhere, at any time.
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Online learning Blog: 5 Most Popular Online Courses on Coursera
With more than 45 million people have taken its courses, Coursera is by some distance the world’s most popular MOOC provider.
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Online Learning Blog: Everything You Need to Know About Online Learning Courses for Call Centre Training
Basically, any sort of communication that happens between a customer and staff member using the phone will most likely be dealt with through the staff at a call centre.
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Online Learning Blog: How to Improve Personal Development with Free Online Learning Courses
Online learning is a form of distance learning, where all tuition is done via the internet.
Read MoreHealthcare
press release
Healthcare: NHS Professionals
RingCentral has been selected by NHS Professionals (NHSP), the market leader in managed flexible worker services, to support NHSP’s digital transformation initiatives.
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Healthcare Landing Page
Deliver better patient experiences and bring down costs with modern and secure cloud communications.
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Healthcare Datasheet
Healthcare stakeholders are facing disruption and demand from every direction.
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Harmony Health
Founded by highly experienced insurance-industry professionals, Harmony Health Cover helps individuals, families, and businesses find the best cover options to suit their needs.
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Healthcare Blog: The Definitive Guide to Telemedicine: History, Benefits, Implementation and Everything Else
Telemedicine has been around for a while, although take-up remained fairly modest for quite a long time. Until, that is, the Covid-19 pandemic struck.
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Healthcare Blog: Established Telemedicine Providers
A practice that’s ever-growing in popularity, telemedicine is an innovative way to connect to patients. You may have heard the term telemedicine or telehealth before.
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Healthcare Blog: The Ultimate Guide to Online Telemedicine Courses
Anyone who works in healthcare, or who aspires to work in healthcare, knows what a challenging yet rewarding career choice it is.
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Healthcare Blog: Telemedicine Providers Who Are Disrupting The Industry
Telemedicine has its roots in the United States. It was originally designed to provide better medical care to rural communities.
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Healthcare Blog: Technology and the Future of Healthcare
As the world grows more digitally connected, people expect to have the technology available to meet their needs. Whilst this idea is taking hold in healthcare, it can be slow going and often limited by the legacy systems in place.
Read MoreContact Tracing
webpage
Contact Tracing Microsite
Stop transmission in its tracks with secure contact tracing, built on the most trusted cloud communications platform.
Read Moredatasheet
blog
Contact Center Technology Can Play an Important Role in Contact Tracing
An important element in contact tracing is speed. The sooner contact tracers can reach out to potentially infected individuals, the sooner they can quarantine them.
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Contact Tracing: Improving Outcomes with Speed, Intelligence and Trust
Effective and speedy contact tracing operations are imperative to break transmission chains, improve outcomes, and enable organizations and the broader community to return to “normal” operations.
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Webpage
Cloud Solutions for the Education Sector
RingCentral for Education: A scalable, affordable, and modern cloud-based solution for schools and education centres.
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Cloud Solutions for Healthcare Sector
How RingCentral is transforming healthcare communications in the cloud.
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