It’s a dog-eat-dog business at the best of times, so how can contact centres stand out from the crowd in an even more competitive, post-pandemic world? Read the blog to get some valuable advice.
We’ve expanded the Ringside series to draw insights from business leaders beyond our walls. In partnering with others to help create the future of work, we’re curious to uncover a … Read more “Ringside: Insider interview with James Willans”
From broadening your horizons in terms of the talent pool, to keeping up-front costs as low as possible, the benefits of UCaaS are manifold. Take a look at some of the key reasons why fledgling startups should invest in a UCaaS solution.
In a world where you and your team members are constantly ‘switched on’, how do you avoid burnout? We take a look at some of the best ways to mitigate work-related stress and rise above the constant ‘noise’ of being accessible 24/7.
According to a survey conducted by social media software company Buffer, loneliness, collaboration and communications were at the top of the list of woes for people struggling with the remote … Read more “Bring Remote Teams Together with These Virtual Team Building Activities”
With an exponential rise in video meetings, the art of on-screen body language has never been more in the spotlight. With online platforms rife with advice columns on how to … Read more “Video Meetings: What We Can Learn from News Presenters”
Need all the necessary know-how in one digestible resource? We give you a rundown on the Cloud First Policy and how it encourages digital transformation in public sector organisations.
Effective communication is crucial for the success of any business. Poor communication leads to missed deadlines, conflict, and unhappy employees. Workers should feel free to bounce ideas off of each … Read more “11 Best Practices to Improve Team Communication”
Motivation is rather elusive, isn’t it? Some days you’re on a roll, checking tasks off your to-do list like nobody’s business. Other days, it’s hard to encourage yourself to do … Read more “How to be Productive when you Lack the Motivation to do Anything”