2020 was a challenging time for so many, and the reality is that even as we get further into January, it’s still difficult to feel like we’re moving forward. People … Read more “Why Every Day Is the Time To Look After Mental Wellbeing”
Whether your business is large or small, with one or hundreds of locations, the customer experience you deliver can make or break it. This ultimate truth is backed by … Read more “How the C-Suite Can Make an Impact on Customer Experience”
Gone are the days when retail existed only in a store on the high street. People are shopping less in person these days. More than that, though, people want options … Read more “The Guide to Multi-Channel Retail (and Why it Matters)”
Over the last few decades, we have seen dramatic changes in how our working time is structured. From the traditional 5-day 9 to 5 schedules, how we work and even … Read more “The Definitive Guide to Hybrid Working: What it is & Why Your Business Should Adopt it”
Recently I was speaking with a colleague about problem-solving, creativity, and innovation. During our conversation, she said, “One of the problems that many companies face is they approach all of … Read more “The Value of Diversity in the Workplace”
In the UK, eCommerce sales now account for 25.5% of the retail market – a percentage that’s set to rise to a third by 2024. Having a good eCommerce website … Read more “Ultimate List of eCommerce Builders”
Much has been written about “the modern workforce” and what that means for businesses far and wide. Most of the articles I have come across have been focused on what … Read more “The Must-Have Skills for the Modern Workforce”
One role. 100+ applications. The clock is ticking and you’re up to your neck in CVs. You’ve shortlisted some promising candidates… In a post-COVID world where remote working is quickly … Read more “What is blind hiring? How to de-bias and data-proof your recruitment”
This time last year as all of the prediction articles and blogs were being written, nobody could have anticipated or predicted what we have all lived through in 2020. Virtually … Read more “What Lies Ahead for 2021?”