As part of our support for International Women’s Day “Choose to Challenge”, we invited women in leadership to discuss their views on gender inequality and related issues. For this #IWD2021 Ringside, … Read more “International Women’s Day Ringside: Jill Purse”
Are you considering implementing live chat support within your customer contact centre? Find out everything you need to know about using live chat as a support channel for your business. … Read more “What is Live Chat? The Definitive Guide for Businesses”
We’re not at the beginning, but we’re nowhere near the end. For a year in which life was on hold, there’s a lot to say about 2020. We’re approaching the … Read more “How Will You Prepare Your Workforce for the Age of Hybrid Work?”
As part of our support for International Women’s Day “Choose to Challenge”, we invited women in leadership to discuss their views on gender inequality and related issues. Besides hearing from some … Read more “International Women’s Day Ringside: Rachel Carrell”
What makes a great team? Bill Gates once defined it as one where the group acts with the same unity of purpose and focus as a well-motivated individual. How do … Read more “How To Collaborate More Effectively”
One day (please be soon) we’ll be able to all go back to restaurants, live events, and yes, offices and workplaces. It’s no secret that the massive move to working … Read more “RingCentral Named a Leader in the IDC MarketScape Reports for UCaaS in Both Enterprise and SMB Segments”
As part of our support for International Women’s Day “Choose to Challenge”, we invited women in leadership to discuss their views on gender inequality and related issues. Besides talking to some … Read more “International Women’s Day Ringside: Carol Whitworth”
Over the years, you’ve probably acquired your fair share of what you now think of as junk. As the pace of technological innovation increases, the lifespan of products seems to … Read more “The Definitive Guide to the Product Life Cycle Model & How to Use it in Product Marketing”
Receptionist services are the front line of most sizeable business; fielding calls from clients, partners, suppliers, and customers is all in a day’s work. In recent years there’s been a … Read more “The Rise of the Virtual Receptionist in the UK”