A post type for definition of term
What is a shopping cart? In the United Kingdom, eCommerce sales account for 25.5% of the retail market. This percentage is set to rise to 33.3% by 2024. The COVID-19 … Read more “Shopping Cart”
Marketing cloud is a term used by a number of vendors to refer to a suite of cloud-based marketing tools. Examples of marketing cloud suites include Salesforce Marketing Cloud (SFMC), … Read more “Marketing Cloud”
What is vishing? Vishing is a modern fraud tactic that utilises and manipulates voice over IP telephony. Otherwise known as voice or VoIP phishing (or voice phishing), has become more … Read more “Vishing (Voice or VoIP phishing)”
If you run a business, then questions from your customers are inevitable. Questions range from simple queries to more complicated technical questions. They may be directed to staff in your … Read more “Knowledge Base”
We’ve all heard the word retail before, but few of us truly know this industry’s ins and outs. Retail is a big business both in Great Britain and Northern Ireland … Read more “Retail”
In today’s ultra-competitive business world, consumers are more powerful than ever. Anyone who’s had a bad experience can do a great deal of damage by way of retaliation. All it … Read more “Customer Engagement Strategy”
Language is constantly evolving and adding new words and terms to our lives. This is especially true in the work environment, which often features new terms or adaptations of existing … Read more “Hot Desking”
As cloud adoption increases and strategies become more complex, cloud architects are increasingly in demand. They’re required to help organisations mitigate risk and ensure a seamless migration to (and management … Read more “Cloud Architect”
Emails are a key part of any workweek, with the average office worker receiving 121 emails per day. However, many of us still don’t know how to communicate appropriately via … Read more “Email Etiquette”