Because every interaction matters.

Powered by inContact, RingCentral Contact Center is an omnichannel, hosted contact center solution that’s easy to deploy, integrate, and scale. This cloud-based contact center solution connects your business to your customers like never before. Your agents get the data and features needed to deliver professional, effective service, while your customers enjoy better communication and faster response times.

Simplified options and billing

Features you want. Pricing and billing you understand.

Unlike many other cloud contact center solutions, RingCentral Contact Center is a complete end-to-end solution that’s affordable for businesses of all sizes. Best of all, you won’t pay a separate fee per communication channel.

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Easy to use flexible solution

Power your call center with an easy-to-use, nimble solution.

RingCentral Contact Center offers advanced routing; queuing and distribution; real-time analytics; CTI screen pops; outbound/inbound agent reassignment and much more.

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Enjoy transparent pricing.

If you’re doing a contact center solutions comparison, you’ll quickly come to realize that RingCentral brings unsurpassed transparency to the buying process, with all-inclusive packaging and a simplified billing statement. Choose from three clearly defined tiers: Basic, Advanced, and Ultimate. White-glove implementation services, including a dedicated Implementation Advisor, training, collaborative review, and more ensure you’ll be up and running quickly.

Basic
Small Business

As low as

$9999

/ user / month

advanced
Mid-sized Company

As low as

$11999

/ user / month

ultimate
Enterprise

As low as

$17999

/ user / month

Why RingCentral?

Variety of channel choices

Offer customers a choice of channels.

Let customers reach you via voice, email, web chat, fax, social media, or SMS. Inter-channel handoffs are seamless, providing a great customer experience.

Carrier-grade reliability

Count on carrier-grade reliability.

RingCentral Contact Center features multiple points of redundancy in geographically diverse locations to offer you carrier-grade reliability.

Effortless management of changes to business

Manage business change, effortlessly.

Scale up or down as your needs or seasonal calendar dictate. Plus, our open platform works with whatever software systems you currently use or may upgrade to in the future.

Powerful CRM integration

Process more calls with powerful CRM integration.

RingCentral Contact Center joins customer data to your call center with out-of-the-box CRM integration. Pull in customer data from popular CRM platforms or use your own custom solution. Plus, our open platform works with whatever software systems you currently use or may upgrade to in the future.

Amazing call quality

Put our amazing call quality to the test.

When you choose an advanced contact center software solution like RingCentral Contact Center, your customers will never know they’re talking through “the cloud.” To hear for yourself, call one of our Contact Center Consultants today at 800-921-4302 and listen to how clear they sound using the system.