Author Archives for webmaster

9 Ways to Improve Your CX Strategy Right Now

July 10, 2020 12:18 pm Published by webmaster Leave your thoughts

In today’s world of online shopping and round-the-clock connectivity, consumers feel empowered like never before. This has led to a... View Article

May 14, 2020 11:41 am Published by webmaster Leave your thoughts

Not long ago, the only option for contacting a brand was through phone and email. Now, if a brand values... View Article

May 14, 2020 11:35 am Published by webmaster Leave your thoughts

“Keep the customer happy” is a familiar adage for businesses and customers alike. While businesses aiming to drive growth often... View Article

May 14, 2020 11:33 am Published by webmaster Leave your thoughts

Good customer service plays a key role for companies looking to deliver a high-end customer experience. In fact, it often... View Article

May 14, 2020 11:17 am Published by webmaster Leave your thoughts

When Steve Jobs designed Pixar’s first headquarters, he tackled the project with the same exacting attention to detail he did... View Article

May 14, 2020 11:13 am Published by webmaster Leave your thoughts

You’ve no doubt heard it before, but the most important asset for any business is people. In a business context,... View Article

May 14, 2020 11:03 am Published by webmaster Leave your thoughts

You know how to rock customer service. You get along great with your teammates, and your customers ask for you... View Article

May 14, 2020 11:01 am Published by webmaster Leave your thoughts

There was a time back in the early 2000s when a foosball table and a few beanbags in the office... View Article

May 14, 2020 10:51 am Published by webmaster Leave your thoughts

Richard Branson, the billionaire founder of the Virgin Group, says his customers always come second. With an empire built on... View Article