Phone call routing is an important feature in every business phone system because it ensures that all incoming calls are directed to the right department or individual. Every professional telephone system is likely to already have this, but very few systems allow for optimum control of incoming calls. RingCentral rises to the challenge by providing companies a highly intelligent
phone service that includes customizable call forwarding features for every conceivable phone communication situation.
With the service that RingCentral offers, you can set your answering rules to work according to your particular business or department schedules. This means that you could program calls to be sent to voicemail, your mobile phone, or even to your residential phone after business hours, during weekends and holidays, or whenever you are not at the office. You can also make it so that the calls are routed depending on the caller ID. If it is an important client, it gets sent to your phone even while you’re out; otherwise, the call can be sent straight to voicemail. This way, both your and the caller’s times are not wasted.
The RingCentral Office call routing feature provides your business with a reasonable and convenient means of managing the calls you receive so that you can go about your business as efficiently as possible. Not only will it allow you to skip unimportant nuisance calls while you are working on something more urgent, it also makes you less worried knowing that you can still return calls and work on queries at a later time, thanks to your voicemail inbox.
You no longer have to worry about every phone call. Answering rules you set up with RingCentral make sure the message or information gets to where it needs to be.
A decent call routing service should be more than just a function that forwards calls to the appropriate phone extensions. It should be a business phone feature that allows an entrepreneur to go about handling the other necessities of his company without worrying about whether or not important calls are actually received by the people concerned, regardless of the date or time. It should be something that reassures callers that their interests are addressed by the organization; something that reinforces their trust in your company and ensures that your business can make and sustain important connections.
RingCentral Office does all these by offering an intelligent call forwarding system that functions according to specific situations. Answering rules can be set up from any computer, provided that there is Internet access in the area. From there, you can choose to have all calls sent to voicemail on a non-working holiday or if you’re on vacation. You can also set a special greeting that informs your callers of specific situations and gives them special instructions for leaving a voicemail message. You can apply the same settings for calls received outside your business hours.
There are other things you can get out of RingCentral call routing service. If you happen to be in the middle of a very important project on a non-working holiday, you can program your system to recognize the caller ID of the persons pertinent to the project so that their calls will automatically be routed to your mobile phone or home phone instead of voicemail. This means you get your most important calls immediately while less urgent calls can be handled later.
Choose a call routing system that gives you convenience. Choose RingCentral.
Few business phone features are as important as call routing. Without it, companies and their departments will not be able to properly handle customer concerns and queries. This can be very bad for business, as it may cause not only the loss of client trust and confidence but also the loss of the entire business. Therefore, an efficient call routing system is essential for every company. This feature not only helps your business to function well, but also allows you to beat the competition.
RingCentral offers excellent call forwarding, but it goes beyond ensuring that the calls get to where they need to be. It presents you with smart answering rules, a means by which incoming calls can be managed and delivered according to your schedule and preferences. What this means is that you can receive every important business transaction even after business hours, over the weekend, or even on holidays via your home phone or cell phone. You can also choose to have all calls sent to voicemail while you are on vacation and record an appropriate message for your callers.
The call routing system that comes with your RingCentral Office account supports your business in the best possible way. It works the way you want it to work and fundamentally improves the productivity of your organization. You can customize and change it according to your needs. RingCentral provides you a call routing system that gives you absolute control over how you handle your business. In helping you become more organized, it gives you better chance at success.
When looking for a phone service provider, choose one that empowers you and gives you total control over all your business calls. RingCentral is the best choice, as it is one of the leading phone system providers in the world today. And one reason why many businesses prefer RingCentral is one of its most talked about features – the call routing service.
Call routing from RingCentral will set your business apart from the rest. Even if you’re merely a start-up or a small business owner, you can still exude that big, established company image that many customers prefer. That’s because the RingCentral call routing feature can route all your incoming calls in so many ways, depending on your preference.
By customizing the system’s answering rules through your online account, you can control how the calls will be handled. You can set up to 10 devices as forwarding extensions, including your office phone, home phone, or mobile phone, so that you won’t miss any important calls. Scheduling is also a breeze, whether you want to implement a schedule for calls for the entire company or just for specific departments. Custom greetings also make your job easier. By tailoring recorded messages according to your schedule, it’s easier to relay your business hours to callers.
Managing calls is also made much easier with RingCentral. Even though you’re closed for business on a holiday, those whose calls you consider really urgent and important can still be put through to your own personal device.
With the call routing service from RingCentral, you won’t have to do everything yourself. Sign up with RingCentral today and be in total control of your business communications.