2016 RingCentral Press Releases

Stay on top of breaking news and stories from RingCentral—including new partnerships, customer successes, and event announcements.

December 13, 2016

RingCentral Expands Professional Services Offering for Enterprise Customers

BELMONT, Calif. —December 13, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration solutions, today announced the addition of Extended Enterprise Support to its RingCentral Professional Services portfolio. This program provides enterprises requiring premium support services a dedicated team of technical account managers and customer success managers.

“Enterprises today demand a more consultative approach to deploying and managing cloud business communications solutions,” said Chuck Emmette, head of Professional Services at RingCentral. “We understand enterprise pain points and want to help businesses resolve challenges. We are now offering an extended level of enterprise support that goes beyond our standard support model. The Extended Enterprise Support program is designed for IT organizations requiring a more mentored service approach that ties directly to business performance.”

Ideal for businesses with multiple locations and complex network infrastructures, or those needing specialized expertise in network management and troubleshooting, RingCentral’s new program helps organizations ensure a seamless customer experience. The program requires enterprise customers to be certified by the RingCentral Professional Services team, and to exceed a certain number of seats. With a proven service methodology, RingCentral Professional Services addresses every phase of deployment, including initial planning, strategic consultations, comprehensive implementation and integration designs, and ongoing support and system training. Extended Enterprise Support complements Professional Services by delivering long-term business value through the following:

  • Assigned technical account manager and customer success manager professionals for each account to resolve account or technical issues
  • Dedicated support hotline number for expedited support access with an escalation process to provide resolution on a timely basis
  • Proactive case management and notifications that keep customers on top of every support issue
  • Quarterly network assessment to review needs and apply best practices that eliminate potential downtime and improve business efficiency

“As enterprises increasingly look for ways to better manage their cloud technology deployments and service maintenance, RingCentral’s professional services offering becomes a very important component for business communications success,” said Elka Popova, Frost & Sullivan program director. “RingCentral has consistently been a leading player in the UCaaS industry, providing an excellent customer purchase experience, sustaining high growth rates, and delivering high price/performance value.”

According to Bill Baierl, a RingCentral customer and director at Baierl Automotive, “RingCentral has played a key role in advancing our critical business initiatives, in particular customer engagement. Having a dedicated team of experts through RingCentral’s Extended Enterprise Support program has been vital for implementing the communications infrastructure we were lacking, and maintaining our overall customer experience.”  

For additional information on RingCentral Professional Services and Extended Enterprise Support, please visit https://www.ringcentral.com/solutions/professional-services.html.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.

RingCentral, RingCentral Professional Services, and the RingCentral logo are trademarks of RingCentral, Inc.

 

December 8, 2016

RingCentral Global Office Adopted by Nearly 400 Enterprises

BELMONT, Calif. — December 8, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud business communication and collaboration solutions, today announced that it marks 2016 with the successful expansion of RingCentral Global Office to a total of 30 countries, and the adoption of its global offering by nearly 400 enterprises. This more than doubles the number of Global Office customers from the first half of 2016.

RingCentral Global Office, a global unified communications as a service (UCaaS) solution, is designed to streamline communications for multinational enterprises by connecting mobile, distributed workforces across multiple countries on a single solution. Since the launch of Global Office across 14 countries in the first half of 2016, it has now expanded across countries in North America, Europe, and Asia Pacific, including: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, India, Ireland, Israel, Italy, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, US, and UK. In addition to geographic expansion, RingCentral Global Office customers also now have access to German, French, and UK English language support.

According to Courtney Munroe, IDC group vice president of worldwide telecommunications research, “Enterprises are moving forward aggressively with UC&C deployments driven by voice, video, mobile, business messaging, and collaborative apps. Seventy-five percent of organizations currently use or plan to use UC&C solutions over the next 24 months. We expect a compound annual growth rate of nearly 24 percent for total worldwide mobile UC&C for the period of 2015–2019.”

RingCentral has more than doubled its Global Office customers in the second half of 2016, including customers such as SugarCRM, Medallia, and Motion Recruitment Partners. These customers are a testament to RingCentral’s ability to serve multinational enterprises that require scalable, secure, and high-quality service to support their communication needs across multiple geographies.

RingCentral’s unique ability to easily unify multiple global offices and employees with a single solution meets the demands of an increasingly distributed and globalized workforce. With RingCentral Global Office, a multinational enterprise can appear local in-country for its customers in different countries, and also act as one integrated business with capabilities including:

  • Country and specific city local phone numbers
  • Local caller ID
  • Worldwide extension-to-extension dialing
  • Included minute bundles for international calling
  • Carrier-grade quality of service
  • Number porting, as available and required by law
  • Emergency services, as required by law

“We’re focused on building the most complete and seamless global solution for voice, video, conferencing, messaging, and collaboration,” said Vlad Shmunis, founder, CEO and chairman of RingCentral. “We understand the IT pain points associated with supporting a multinational business. Only through the cloud are businesses able to experience the benefits of a highly scalable and easy-to-manage solution that unifies their entire workforce efficiently and cost effectively.”

For additional information on countries and pricing, please visit www.ringcentral.com/office/features/global-office-communications/overview.html.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.

RingCentral, RingCentral Global Office, and the RingCentral logo are trademarks of RingCentral, Inc.

 

November 15, 2016

Sungevity, Inc. Selects RingCentral Office®

BELMONT, Calif. — November 15, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration solutions, today announced that Sungevity, Inc., a technology company whose platform enables the sale and installation of solar energy systems, has selected RingCentral Office® as its cloud communications solution. As a result, Sungevity will be able to scale its business communications across its workforce more rapidly, and improve workflow efficiency by utilizing RingCentral’s integration with Salesforce®.

Sungevity will replace its existing legacy on-premise PBX system and other applications with RingCentral, which will be rolled out to over 700 users across the U.S., providing access to communication and collaboration capabilities from anywhere, anytime, on any device. Sungevity chose RingCentral after evaluating the significant technical, business and economic efficiencies that could be gained from adopting a pure cloud communications solution.

“Sungevity is at the vanguard of the solar energy movement,” said Mitch Tarica, vice president of commercial sales at RingCentral. “We are excited to partner with Sungevity and provide them with the communication and collaboration solutions they need to pursue their relentless drive for efficiency, while enabling them to provide the best service to their customers.”

“Our implementation of RingCentral was a very rapid and exceptionally smooth process,” said Steve Atherton, chief technology officer and vice president of software engineering, Sungevity, Inc. “RingCentral’s architecture and open platform makes for a seamless integration with our existing business process and our leading software platform. In addition, using RingCentral will reduce our communication costs by nearly 50 percent.”

Sungevity uses Salesforce as a core part of its platform, and the RingCentral integration provides its employees many benefits, leading to improved user productivity, greater efficiency, and a far better customer experience. Employees can place calls from within Salesforce by simply clicking on contact or account records. Incoming calls trigger a pop-up window with the caller’s information, allowing users to log notes during or after a call, and accurately capture call durations, and many other contact details.

Sungevity cites additional key factors in its selection of RingCentral, including:

  • Integration with Salesforce and flexible APIs to enable even deeper platform integration.
  • Flexibility to use any device (desk phone, softphone, mobile phone) enabling employees to switch between their devices seamlessly, with one single telephone number.
  • Quality of service, global extension dialing, SMS, fax, collaboration, and video conferencing with RingCentral Rooms™.
  • Ability to easily expand enterprise communication services beyond the U.S. with RingCentral Global Office™, which provides service to its international offices.

About Sungevity
Sungevity is a technology company whose platform enables the sale and installation of solar energy systems to residential and commercial customers in the United States and internationally. Sungevity serves customers in 14 U.S. states and the District of Columbia, as well as in the Netherlands, Belgium, Germany and the United Kingdom. The company’s asset-light business model focuses on value-added in-house services for software platform development, project management and customer experience; this focus is enabled by a strong, scalable network of third-party providers for asset-intensive and/or lower margin provision of hardware, installation services and financing. Sungevity’s disruptive and competitive model delivers greater value directly to customers and, for stockholders, captures immediate financial value at the time of sale. For more information visit www.sungevity.com.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.

November 14, 2016

RingCentral Hits Major Milestone with 100 U.S. Patents

BELMONT, Calif. — November 14, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration solutions, today announced it has been issued its 100th U.S. patent.

This achievement marks a significant milestone in RingCentral’s history and reflects its continued commitment to technological innovation and development. These patents strengthen the company’s cloud communications portfolio in the areas of unified communications and collaboration, cloud PBX, fixed-mobile convergence, video and audio conferencing, call and message handling, account management and provisioning, contact center, presence, disaster recovery and fail-over, interactive voice response (IVR) systems, and security.

As enterprises increasingly search for ways to better connect and engage their workforces, RingCentral continues to invest in innovations that differentiate its solutions in the marketplace and deliver a truly unified communications experience to businesses around the world.

“We are proud to achieve our 100th U.S. patent milestone for RingCentral, reinforcing our strong commitment to technology development and intellectual property protection,” said Vlad Shmunis, chairman, founder and CEO of RingCentral. “These patents continue to give us a competitive advantage as we aim to empower enterprises with the leading cloud communications and collaboration solution for their mobile and distributed workforces. Our investment in research and development is unprecedented in the industry, and we look forward to bringing to market more cutting-edge technologies that ultimately help our enterprise customers drive workplace productivity and overall business success.”

RingCentral has a robust employee patent Innovation Incentives program with the participation of its engineers across the globe who are directly involved in the research and development of patented technology. The distribution of these patents across RingCentral’s various engineering, product development, platform, and mobile groups validates the relentless effort and focus on innovation that has always been a core part of RingCentral’s corporate culture. RingCentral has received recognition of its ability to execute and completeness of vision as a leader in Gartner’s 2016 Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide.*

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.

RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

*Source: Gartner, Inc., Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O’Connell, Bern Elliot, August 23, 2016.

 

November 10, 2016

Power of the Platform: RingCentral Connect Platform Achieves New Milestones With 1.6 Million API Requests Per Day and 300% Annual Increase in API Requests Overall

Customers, Partners, and Developers Add Powerful Communications Capabilities To Business Applications Using RingCentral Connect Platform™

BELMONT, Calif., — November 10, 2016 - Working together with more than 3,000 developers, partners, and customers, RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration solutions, today announced the RingCentral Connect Platform has reached new milestones. RingCentral’s open platform boasts more than 350 custom application integrations and 60 off-the-shelf integrations with third-party business applications. In addition, the RingCentral Connect Platform has reached 1.6 million API requests per day, and an increase of more than 300 percent in quarterly API requests year over year from third parties. RingCentral enables developers and ISVs to integrate communication functionality into the workflow of business applications and access a wealth of data (e.g., call logs, business rules, messages, presence, etc.) to create customized solutions.

“At RingCentral, our vision extends beyond connecting today’s workforce and all the devices they use,” said David Lee, vice president of platform at RingCentral. “It also means easily integrating communication solutions and business applications to improve productivity and business workflow to better serve their customers. We now have a wide array of off-the-shelf integrations available with some of the most popular business applications, including Google, Salesforce®, Microsoft®, and many others.”

Businesses have long struggled with the complexities and cost of integrating communication solutions with other business applications. In 2015, RingCentral launched its B2B app gallery and opened up its platform to developers. Today, hundreds of businesses are tapping RingCentral to customize their business workflows and engage their customers in new ways. It enables digital transformation by significantly improving business processes to deliver a seamless customer experience.

RingCentral customer Bob Thompson, director of IT for Advanced Diabetic Solutions, has leveraged the Connect Platform to build an SMS reminder capability to keep customers informed of medical supply reorders. “For us, medical supply reorders are crucial for our customer retention program. The ability to access order data that triggers a customer SMS reminder saves us time trying to get the customer on the phone, which is next to impossible,” he said. “This is a major convenience for our customers to help them with reorders, while also increasing brand loyalty toward Advanced Diabetic Solutions.”

The success and growth of the Connect Platform reinforce that RingCentral is the cloud unified communications platform of choice for developers to create innovative solutions that enhance productivity and achieve business growth.

According to ISV partner Mani Vembu, COO of Zoho, “We have an incredibly productive partnership between RingCentral and Zoho platforms. The customer engagement and call management facilities offered by the RingCentral integration APIs are driving widespread adoption among our 50,000+ customers. We are very impressed with the value RingCentral brings to our ecosystem of business products.”

As part of the continued expansion of its developer ecosystem, RingCentral is now offering a free developer account to ISVs and developers who are not customers of RingCentral. This new offering provides complimentary access to RingCentral APIs, SDKs, and developer tools. Developers can build, prototype, and test API integrations in a sandbox environment to assess how their business applications operate with RingCentral applications.

For additional information, please visit https://developers.ringcentral.com/.

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMBs to enterprises globally. RingCentral is headquartered in Belmont, California.

RingCentral, RingCentral Connect Platform and the RingCentral logo are trademarks of RingCentral, Inc.

 

October 13, 2016

RingCentral Rolls Out New RingCentral Glip iOS and Android Apps

BELMONT, Calif. — October 13, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration solutions, today announced new Android and iOS apps for its team messaging platform, RingCentral Glip. The apps enable a mobile-first communication and collaboration experience for the modern business workforce.

Seamlessly integrated with RingCentral Office, RingCentral Glip helps people be just as productive outside the office as at their desks. RingCentral has rebuilt the Glip mobile experience from the ground up to be more intuitive with fresh design. The RingCentral Glip Android and iOS apps are faster and higher performing than ever before, whether a user is on a smartphone or tablet. Designed to enable greater engagement, the apps work in concert with RingCentral’s apps to make it easy to organize a conference call or an online meeting. RingCentral Glip users can send rich messages that can include links, files, or task assignments, while retaining the option of switching to a call or a video call for a more in-depth conversation.

“RingCentral is raising the bar on workplace productivity, transforming how people communicate and get work done from a single, collaborative communications hub,” said Marco Casalaina, vice president of applications at RingCentral. “To better empower today’s mobile workforce, we’ve enhanced RingCentral Glip’s rich capabilities for the mobile platforms our customers depend on. Now, with enhanced speed, reliability, and collaboration functionality, our customers can be more productive no matter which mobile devices they choose to work from.”

Key features of the new RingCentral Glip mobile experience include:

Android

  • Improved search experience to help users locate people, teams, and specific message content more quickly
  • Updated Shelf design to make files, tasks, notes, and links associated with a conversation easier to locate, by simply tapping the “i” icon
  • Added ability to mark a conversation unread for follow up later, by tapping and holding on a conversation name
  • Improved formatting for Android tablets and landscape support
  • Support for split screen on Android Nougat (7.0)


iOS

  • Capability to read PDFs and Microsoft Office® documents directly in RingCentral Glip app
  • Added ability to open and share documents in another app, by simply tapping the Share button on the preview screen and picking a destination
  • Support to sync iOS Contacts list: invitations can be sent to one person or in bulk via email or text message
  • “Favorite” a conversation by swiping left on a conversation and star to mark as important
  • “What’s New” screen keeps users informed of major new RingCentral Glip features
  • Added landscape support for iPhone 6, iPhone 6S, iPad®, and iPad mini™.


For more information, please visit https://play.google.com/store/apps/details?id=com.glip.mobile&hl=en or https://itunes.apple.com/us/app/ringcentral-glip-real-time/id715886894?mt=8. Customers can also tweet to @glip to share feedback on the new RingCentral Glip Android and iOS apps.

About RingCentral Glip
RingCentral Glip is fully searchable, real-time group chat and video chat, task management, file sharing and more, in one easy-to-use app. RingCentral Glip removes communication barriers with built-in text and video chat and includes file sharing, task management, shared calendars and more, all seamlessly integrated. With RingCentral Glip, every user can easily see the context of work activities and related conversations.

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to enterprises globally. RingCentral is headquartered in Belmont, California.

RingCentral, RingCentral Office, RingCentral Glip and the RingCentral logo are trademarks of RingCentral, Inc.

 

October 11, 2016

Santa Clara Unified School District Moves its Communications Infrastructure to the Cloud with RingCentral

BELMONT, Calif.—October 11, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration solutions, today announced the addition of the Santa Clara Unified School District as a RingCentral customer. Located among major multinational high-tech companies in Silicon Valley, Santa Clara Unified School District is committed to progress, and innovative technology in education is a top priority across its 28 locations and to its nearly 2,000 district administrators, faculty, and staff members. When district staff and teachers asked for a powerful communications solution that integrated seamlessly with Google Apps for Education, SCUSD decided to select RingCentral.

SCUSD needed to provide district administrators, faculty and staff access to the latest communication solution to empower them to communicate in any mode they choose and on any device. When they compared RingCentral to other providers, it was clear that RingCentral’s cloud solution was the best option for the district. Google Apps for Education is used districtwide – not just for email but also for basic productivity apps. Having a communications solution that is tightly integrated with Google Apps gives the staff more flexibility and efficiency in completing work and allows them to focus on providing students with a quality education.

The decision to select RingCentral was made early summer 2016, and the district required all district administrators, faculty and staff members to be up and running on RingCentral by the start of the new school year. The district was impressed with the powerful solution and capabilities of RingCentral’s Professional Services team, who ensured fast turnaround on deployment across all 28 locations in time for the first day of school.

RingCentral’s Commitment to Education
According to the 2016 K-12 IT Leadership Survey Report, which is an annual survey and publication presented by the Consortium for School Networking (COSN), the number one challenge for K-12 schools is lack of budget and resources. Today, RingCentral is seeing continued opportunity in the education market as more school districts and educators migrate to the cloud. Especially in public education, where limited IT staff and lack of budget is a major barrier, RingCentral provides a powerful value proposition with a robust communication and collaboration platform delivered in a highly scalable and cost-effective way.

“We’re thrilled to be selected as a trusted partner to the Santa Clara Unified School District,” said Mitch Tarica, vice president of commercial sales at RingCentral. “We are committed to serving the needs of school districts and the community at large. It’s our goal to help school districts benefit from a new generation of cloud communication solutions that are cost efficient and provide modern communication capabilities to better serve their needs.”

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif.

RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

 

September 29, 2016

World Vision Replaces Legacy On-Premise Communications Systems with RingCentral’s Global Cloud Solution for Mobile and Distributed Workforce

BELMONT, Calif. — September 29, 2016 - RingCentral, Inc. (NYSE: RNG), a leading provider of enterprise cloud communication and collaboration solutions, today announced that World Vision, one of the largest Christian charitable relief organizations centered on solving child poverty and injustice, has selected RingCentral Office® to overhaul its legacy business communications infrastructure in the United States. With a focus on optimization, World Vision wanted a flexible and easy to use cloud solution to empower employees to communicate nationwide in any way, anywhere, and on any device. This includes voice, video, conferencing, SMS, and online meetings from a single unified solution.

“We were looking for a cloud unified communications solution to replace nine disparate, end-of-life PBX systems, which were both difficult and expensive to manage, and only provided limited communications capabilities,” said Randy Boyd, infrastructure architect at World Vision U.S., who led the initiative. “RingCentral’s platform provides us with the modern communications features that we need to support our central, dispersed and mobile workforce. Upon deploying RingCentral’s solution over the last few months, we have already heard very positive feedback from employees on the flexibility, quality and richness of the communications capabilities, and we anticipate significant cost savings in the near future, which will result in more money going to children in need.”

The large-scale deployment of RingCentral Office was completed with the assistance of the RingCentral Professional Services™ team, who provided technical design, deployment, network consulting, integration, and monitoring services. World Vision attributes the successful and timely rollout of the new cloud communications solution to the close engagement and partnership of the RingCentral team.

The next phase of World Vision’s deployment is to leverage RingCentral’s next generation software-based cloud video conferencing system, called RingCentral Rooms™, across its conference rooms, replacing yet another end-of-life, legacy system.

RingCentral Office will be used by more than 1,000 World Vision employees, including many who travel frequently, domestically and internationally, as well as work from home and require flexible, mobile communication and collaboration capabilities. Key factors in World Vision’s selection of RingCentral included:

  • Ease of deployment: Using the implementation support provided by RingCentral Professional Services, World Vision experienced ease of deployment while successfully managing a large-scale rollout.
  • Quality of service: World Vision selected RingCentral for its high-quality, global communications capabilities, which is supported by RingCentral’s focus on building reliable, secure, and scalable delivery infrastructure.
  • Breadth of communication capabilities: RingCentral Office is the only cloud solution in the industry with a broad integrated set of capabilities within a single product that includes voice, video, fax, conferencing, SMS, and web meetings. This empowers World Vision’s workforce to communicate in any way they choose, using any device, from anywhere in the world.
  • RingCentral integrations with Microsoft: RingCentral Office integrates into Microsoft Active Directory making user provisioning simple for World Vision. They also integrate with Azure for single sign on capabilities. In addition, the company plans to use RingCentral for Microsoft Outlook and Office 365 integrations.
  • Ease of administration: RingCentral’s centralized administration capability for supporting various global locations gives World Vision’s IT team the flexibility they need to easily manage the communications for their entire organization. The World Vision team is currently managing a single, nationwide phone infrastructure. All ACD’s, IVRs, hunt groups were designed and replaced by non-telephone system staff using RingCentral’s out-of-the-box capabilities.

 

“World Vision's IT team is highly dedicated to providing quality services to its workforce,” said Ryan Azus, senior vice president of worldwide sales at RingCentral. “By moving their communication infrastructure to the cloud, they can focus on their core mission, which is to serve children in need throughout the world. We’re excited to help World Vision modernize their communications solutions by replacing their legacy on-premise systems, and tapping the power of RingCentral’s cloud to enable them to work flexibly and communicate more effectively.”

About World Vision:
World Vision is a Christian humanitarian organization dedicated to working with children, families, and their communities worldwide to reach their full potential by tackling the causes of poverty and injustice. World Vision serves all people regardless of religion, race, ethnicity, or gender. For more information, please visit www.WorldVision.org/press or follow us on Twitter @WorldVisionNews.

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif.

RingCentral, RingCentral Office, RingCentral Professional Services, RingCentral Rooms and the RingCentral logo are trademarks of RingCentral, Inc.

 

September 20, 2016

RingCentral Introduces CloudConnect

Belmont, CA September 20, 2016 – RingCentral, Inc. (NYSE:RNG) a leading provider of enterprise cloud communication and collaboration solutions, today announced RingCentral CloudConnect™, a service that allows enterprises the ability to leverage their dedicated and private connections to connect directly to the RingCentral cloud. Customers can use their preferred network service provider through a private data exchange enabling lower latency, greater network reliability and availability, and added security.

“Enterprises are demanding private and secure connections to the cloud to ensure optimal performance and scalability,” said Mark Winther, group vice president and consulting partner of Worldwide Telecommunications at IDC.  “RingCentral CloudConnect helps eliminate the bottlenecks associated with cloud access over the public internet and enables a secure path for enterprises.”

While for most organizations Over-the-Top (OTT) for cloud connectivity works perfectly well, some large enterprises are looking for a way to eliminate the unpredictable traffic patterns on the public internet which can affect their service quality. RingCentral CloudConnect solves this by providing a managed connection through a private data exchange to offer  bandwidth up to 10 Gbps per connection and redundancy options to deploy in a cloud-redundant or geo-redundant fashion.

The addition of CloudConnect to RingCentral’s product portfolio is designed for enterprises that require predictable network performance, the ability to better manage network availability and reliability and want additional security.  Customers can also use CloudConnect to establish connections in different global locations for international reach and geo-redundancy.

“RingCentral’s CloudConnect makes it easy to establish a dedicated network connection from your headquarters or large regional offices to RingCentral,” said Curtis Peterson, senior vice president of operations at RingCentral. “We’re pleased to offer our CloudConnect service to meet the needs of enterprise customers, who often have bandwidth intensive work environments and require fast performance and a connection to their dedicated carrier-provided network.”

Pricing and Availability
A single RingCentral CloudConnect service offers up to 200 Mbps of bandwidth and is priced at $1,000/connection. Multiple quantities can be purchased to allow scalability of up to 10 Gbps per connection. Each connection is redundant-ready and managed by RingCentral. Customers can choose the network service provider of their choice and have access to 14 points of presence across all 5 continents.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif.

RingCentral, RingCentral CloudConnect and the RingCentral logo are trademarks of RingCentral, Inc.

 

August 25, 2016

RingCentral and Okta Partner to Enable the Future of Work

BELMONT, Calif. August 25, 2016 – RingCentral, Inc. (NYSE:RNG) a leading provider of enterprise cloud communications and collaboration solutions, and Okta, the leading provider of identity and device management for the cloud and mobile enterprises, today announced a partnership and product integration for RingCentral and Okta customers.

In order for organizations to stay ahead of their competition, they need their employees to perform smarter, faster and more productively. Achieving that goal requires secure digital connections to communication and collaboration platforms that turn knowledge into action by enabling employees to work anywhere, anytime on any device.

The RingCentral and Okta integration makes it seamless for IT to administer provisioning, while allowing users to use single sign-on to securely access RingCentral’s solution, regardless of device or their location. RingCentral and Okta will market the new integration to their respective install base and new customers.

“The partnership with Okta is a win-win for our customers to address the challenge of mobility, security, and workforce productivity as enterprises shift to the cloud,” said José Pastor, Vice President of Product Management at RingCentral. “This integration facilitates seamless provisioning of RingCentral’s solution across an organization, links RingCentral phone numbers to Active Directory, and simplifies user login with Okta’s identity management and Single Sign-on capabilities.”

“Our mission is to improve the connections between people and technology to make companies more productive and secure, ultimately empowering them to move faster and grow revenue,” said Chuck Fontana, Vice President of Alliances and Corporate Development at Okta. “Our partnership and integration with RingCentral provides our joint customers with access to RingCentral via Single Sign-on, and gives IT the ability to provision and de-provision users. Together we offer a pre-integrated solution to customers so they can connect and collaborate in a secure and easy way, enabling them to drive their business forward.”

Okta provides seamless and secure access to applications across the enterprise. The integration with RingCentral offers the following benefits:

  • Single Sign-on: Solves the challenge of end-users needing to remember a myriad of passwords, while giving them the ability to log into RingCentral from any device and any location.
  • Automatically maps RingCentral phone numbers to Active Directory: IT admins can use Active Directory and LDAP directories to map with RingCentral phone numbers. IT admins do not need to modify or compromise their corporate firewall, to centrally manage end-user identities.
  • Leverages Active Directory and Google Apps Directory: Enables user-level accountability and monitoring with the same credentials for internal applications via Active Directory.  IT can automatically export RingCentral phone numbers and extensions to Active Directory.

 

“As an early customer of the RingCentral and Okta integration, we have been thrilled with the seamless access the combined solution has provided our organization,” said Jim Lyle, IT Infrastructure Engineer, Video Equipment Rental. “Our employees benefit from easy access to RingCentral—resulting in greater productivity and easier collaboration across the business and across multiple devices with security automatically built in.”

Available Now
More information on the integration can be found here.

To view a demo of the product integration at Oktane16, please visit Booth #5 in the Expo Hall.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif.

About Okta
Okta is the leading provider of identity and mobility management solutions for the cloud and mobile enterprise. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while still enforcing strong security policies. It integrates directly with an organization’s existing directories and identity systems, as well as 4,000+ applications.

Because Okta runs on an integrated platform, organizations can implement the service quickly at large scale and low total cost.

Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue and stay secure.

©2016 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are registered trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners.

 

August 24, 2016

RingCentral Named a Leader in Gartner's 2016 Magic Quadrant

BELMONT, Calif. - August 24, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today announced that Gartner has recognized RingCentral as a leader in the Magic Quadrant for Unified Communications as a Service (UCaaS) Worldwide published on August 23, 2016.

“Our mission at RingCentral is to empower global businesses with the most comprehensive cloud communications and collaboration solution that unifies all the capabilities they need to stay connected and be productive,” said Vlad Shmunis, founder, chairman, and CEO of RingCentral. “We are honored to receive this recognition once again from Gartner and to be placed in the leaders quadrant and furthest to the right on vision. We believe this position validates our focus on innovation and the investments we’ve made in professional services and customer success. Our cloud solution uniquely addresses business needs in ways that legacy players cannot.”

With 42 percent growth of RingCentral Office® annualized exit monthly recurring software subscriptions year-over-year based on Q2 2016 earnings results, the company is the largest and fastest-growing pure-play cloud enterprise communications and collaboration provider. More comprehensive and cost-efficient than legacy on-premises communications systems, RingCentral meets the needs of today’s globally distributed, mobile workforces to communicate in any way they choose – including voice, video, SMS, conferencing, online meetings, messaging and fax. RingCentral attributes its leadership and growth to its relentless focus on innovation and the end-to-end customer experience. The company goes beyond serving the needs of end-users, while also serving the needs of IT with a global, open platform that makes it easy to deploy, scale, manage, and integrate communications across an entire organization.

RingCentral at Gartner IT Symposium
RingCentral will have a presence at Gartner IT Symposium, taking place on October 16-20, 2016 in Orlando, Florida. Executives will be speaking during a RingCentral-hosted breakout session and VIP breakfast. In addition, RingCentral will host a VIP dinner for customers and guests to learn about today’s modern, mobile business and benefits from transitioning communications solutions to the cloud.

To download the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide report, please visit here.

Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

*Source: Gartner, Inc., Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O’Connell, Bern Elliot, August 23, 2016.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, the RingCentral logo and RingCentral Office are trademarks of RingCentral, Inc.

 

August 16, 2016

RingCentral Selects Intelisys as Premier Technology Services Distributor

BELMONT, Calif.— August 16, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today announced its partnership with Intelisys, one of the nation’s leading technology services distributors of business communications services. Intelisys’s established international presence will enable RingCentral to further expand its global cloud communications footprint.

As enterprises migrate to cloud solutions, they are now accelerating their adoption of cloud-based business communications applications. Intelisys is well-positioned to address this acceleration to the cloud, with a deep focus on cloud technologies and an elite network of trained sales and consulting professionals. Intelisys Sales Partners will empower enterprises with RingCentral’s comprehensive cloud communications and collaboration platform to stay connected and be productive.

“We are already seeing significant demand from our Sales Partner community for RingCentral applications,” said Andrew Pryfogle, senior vice president, cloud transformation, for Intelisys. “They have clearly moved way upmarket to where our Partners live; and as UCaaS adoption continues to accelerate, we expect a bright future with RingCentral.”

“We are honored that Intelisys’s elite network of Sales Partners will now bring our applications to their worldwide customers,” said Zane Long, vice president of channel sales at RingCentral. “Intelisys is a recognized player in the channel and has a sharp focus on the cloud, which makes them a natural fit with our channel program goals. As part of their network, we will enable their trusted Sales Partners to deliver the most innovative, secure, and reliable cloud communications applications to their business customers.”

The relationship with Intelisys underscores RingCentral’s commitment to building a robust channel partners program, particularly with leading tech services distributors. Together with RingCentral, Intelisys is poised to provide a new generation of streamlined and high-quality communications applications for the benefit of their Sales Partners, and ultimately, enterprise customers.

For additional information, please visit www.ringcentral.com/partner/overview.html or www.intelisys.com.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

About Intelisys:
Established in 1994, Intelisys is the nation’s leading Technology Services Distributor of business communications services, including voice, data, access, cable, collaboration, wireless and cloud. Intelisys is dedicated to one thing – serving the needs and accelerating the success of the industry’s top producing telecom sales agents, VARs and IT solution providers, as they build vast and vigorously protected streams of recurring revenue for their businesses.

Under contract with more than 130 of the world’s leading telecom carriers, cloud services providers and technology partners, Intelisys delivers the services end-user customers demand through the most exceptional back office support team ever assembled in the channel. Intelisys is proud to offer unrivaled agreement protection through the most Sales Partner-protective contracts in the channel.

To learn more, visit: www.intelisys.com or talk to Intelisys at 800-615-8330.

Connect with Intelisys: LinkedInFacebookTwitterYouTubeBlog

 

August 3, 2016

RingCentral Announces Second Quarter 2016 Results

BELMONT, Calif. — (BUSINESS WIRE) — RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communications and collaboration solutions, today announced financial results for the second quarter ended June 30, 2016.

Second Quarter Financial Highlights

  • Software subscriptions revenue grew 34% year-over-year to $86.1 million; total revenue was $91.8 million.
  • RingCentral Office® annualized exit monthly recurring software subscriptions (ARR) grew 42% year-over-year to $291.9 million.
  • Total annualized exit monthly recurring software subscriptions (ARR) grew 33% year-over-year to $364.0 million.
  • GAAP software subscriptions gross margin was 78.9% up 4.5 points year-over-year while Non-GAAP software subscriptions gross margin was 80.0%, up 5 points year-over-year.
  • GAAP operating margin was (6.9%) while Non-GAAP operating margin was 1.9%, both representing improvements of approximately 7 points year-over-year.
  • Net monthly subscriptions dollar retention: RingCentral Office® over 100% and overall subscriptions over 99%.

“We had an outstanding second quarter that reflects the continued traction we are seeing across all of our growth drivers,” said Vlad Shmunis, RingCentral’s Chairman and CEO. “We believe we are ahead of our peers in terms of product innovation, partnerships, and integrations and we will continue to invest to maintain that lead. With our differentiated solutions and a large, underpenetrated market ahead of us, I am confident in our ability to grow revenues to $1 billion in the next 4-5 years.”

Financial Results for the Second Quarter 2016

  • Revenue: Total revenue was $91.8 million for the second quarter of 2016, up from $70.7 million in the second quarter of 2015. Software subscriptions revenue was $86.1 million for the second quarter of 2016, up from $64.4 million in the second quarter of 2015.
  • Pro Forma Revenue Comparison: Total revenue of $91.8 million in the second quarter of 2016, up from $68.6 million in the second quarter of 2015, representing 34% growth, adjusting for the agency model on a comparable basis.
  • Net Income (Loss) Per Share: GAAP net income (loss) per share was ($0.11) for the second quarter of 2016 compared with ($0.12) for the second quarter of 2015. Non-GAAP net income (loss) per diluted share was $0.02 for the second quarter of 2016, compared with ($0.06) per diluted share for the second quarter of 2015.
  • Balance Sheet: Total cash and short-term investments at the end of the second quarter of 2016 was $147.8 million, compared with $137.6 million at the end of the fourth quarter of 2015.

Pro Forma1 Financial Results Comparison

RingCentral’s transition of direct phone sales to an agency model was completed in the second quarter of 2016 and reported revenues reflect the new business model. During the transition, the decision was made to exclude RingCentral’s carrier partners’ phone sales from the agency model, as the billing relationships to these customers are through the carriers. To provide the appropriate full year-over-year comparisons, pro forma adjustments to certain financial metrics for 2015 and first quarter of 2016 can be found in Table 6, which includes a reconciliation to the corresponding GAAP measures.

Second Quarter 2016 and Recent Business Highlights

  • Announced the release of a new RingCentral Office Google Apps Edition to allow businesses to transition all of their business productivity and communication needs to the cloud.
  • Made a number of key strategic hires to expand our enterprise go-to-market efforts, including the appointment of a new CMO, VP of enterprise, VP of customer success, and head of professional services.
  • Expanded the worldwide footprint of our Global Office solution, adding 12 countries during the quarter, bringing the total to 24 countries with true local dialing capabilities and the adoption of Global Office by more than 200 multinational customers. In total, RingCentral users are located in over 140 countries around the world.
  • Announced Box, Inc. as a new customer. Box selected RingCentral Office because it reduced their operational challenges of managing multiple single point solutions and cut their legacy communications and conferencing costs by 80%.
  • Continued to drive channel program success with 5-star rating recognition by CRN (Channel Reseller News), and the addition of new master agent relationships with Telarus, TBI, and Avant.
  • Announced RingCentral Rooms, a new cloud software solution for room video conferencing, that enables businesses overcome the pain points of fixed, costly hardware based systems.

Conference Call Details:

  • What: RingCentral financial results for the second quarter of 2016 and outlook for the third quarter and full year of 2016.
  • When: Wednesday, August 3, 2016 at 1:30PM PT (4:30PM ET).
  • Dial in: To access the call in the United States, please dial (877) 705-6003, and for international callers dial (201) 493-6725. Callers may provide confirmation number 13641081 to access the call more quickly, and are encouraged to dial into the call 10 to 15 minutes prior to the start to prevent any delay in joining.
  • Webcast: http://ir.ringcentral.com/ (live and replay).
  • Replay: A replay of the call will be available via telephone for seven days, beginning two hours after the call. To listen to the telephone replay in the U.S., please dial (877) 870-5176 from the United States or (858) 384-5517 internationally with recording access code 13641081.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, California. RingCentral and the RingCentral logo are registered trademarks of RingCentral, Inc.

Forward-Looking Statements

This press release contains “forward-looking statements”, including statements regarding our expectations regarding future financial results including our future revenues, our expectations regarding the traction of our growth drivers, our leadership position, and our planned investments. Forward-looking statements are subject to known and unknown risks and uncertainties and are based on assumptions that may prove to be incorrect, which could cause actual results to differ materially from those expected or implied by the forward-looking statements. Among the important factors that could cause actual results to differ materially from those in any forward-looking statements are: our ability to grow at our expected rate of growth; our ability to add and retain larger and enterprise customers and enter new geographies and markets; our ability to continue to release, and gain customer acceptance of, new and improved versions of our services; our ability to compete successfully against existing and new competitors; our ability to enter into and maintain relationships with carriers and other resellers; our ability to manage our expenses and growth; and general market, political, economic, and business conditions, as well as those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in our Form 10-Q for the quarter ended March 31, 2016, filed with the Securities and Exchange Commission; and in other filings we make with the Securities and Exchange Commission from time to time.

All forward-looking statements in this press release are based on information available to RingCentral as of the date hereof, and we undertake no obligation to update these forward-looking statements, to review or confirm analysts’ expectations, or to provide interim reports or updates on the progress of the current financial quarter.

Non-GAAP Financial Measures

Our reported financial results include certain Non-GAAP financial measures, including Non-GAAP operating income (loss), Non-GAAP operating margin, and Non-GAAP net income (loss) per share. Non-GAAP operating income (loss) is defined as operating income (loss) excluding share-based compensation, acquisition related matters, and amortization of acquisition intangibles. Non-GAAP operating margin is defined as Non-GAAP operating income (loss) divided by total GAAP revenue. Non-GAAP net income (loss) is defined as net income (loss) excluding share-based compensation, acquisition related matters, amortization of acquisition intangibles, tax benefit for release of valuation allowance, and intercompany remeasurement gains or losses.

We have included Non-GAAP operating income (loss), Non-GAAP operating margin, and Non-GAAP net income (loss) per share in this press release because they are key measures used by us to understand and evaluate our core operating performance and trends, to prepare and approve our annual budget, and to develop short and long-term operational plans. In particular, the exclusion of certain expenses in calculating Non-GAAP operating income (loss), Non-GAAP operating margin, and Non-GAAP net income (loss) per share can provide a useful measure for period-to-period comparisons of our core business.

Although Non-GAAP operating income (loss), Non-GAAP operating margin, and Non-GAAP net income (loss) per share are frequently used by investors in their evaluations of companies, these non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Because of these limitations, these non-GAAP financial measures should be considered alongside other financial performance measures.

Our reported results also include our total annualized exit monthly recurring subscriptions, RingCentral Office® annualized exit monthly recurring subscriptions, and net monthly subscriptions dollar retention. We define our total annualized exit monthly recurring subscriptions as our total monthly recurring subscriptions multiplied by 12. Our total monthly recurring subscriptions equal the monthly value of all customer subscriptions in effect at the end of a given month. We believe this metric is a leading indicator of our anticipated subscriptions revenue. We calculate our RingCentral Office® annualized exit monthly recurring subscriptions in the same manner as we calculate our total annualized exit monthly recurring subscriptions, except that only customer subscriptions from RingCentral Office® customers are included when determining monthly recurring subscriptions for the purposes of calculating this key business metric. We define Dollar Net Change as the quotient of (i) the difference of our Monthly Recurring Subscriptions at the end of a period minus our Monthly Recurring Subscriptions at the beginning of a period minus our Monthly Recurring Subscriptions at the end of the period from new customers we added during the period, (ii) all divided by the number of months in the period. We define our Average Monthly Recurring Subscriptions as the average of the Monthly Recurring Subscriptions at the beginning and end of the measurement period.

1 In 1Q16 RingCentral transitioned direct phone sales to an agency model, in which RingCentral receives a commission for phone sales instead of separately recognizing the full sale price and cost of the product. RingCentral is providing supplemental information on a pro forma basis to provide a clear comparison of the Company’s results with prior periods as-if the Company had transitioned phone sales to the new agency model on January 1, 2015. Carrier phone sales will remain under the direct phone sales model.

View detailed information

View source version on businesswire.comhttp://www.businesswire.com/news/home/20160803006614/en/

RingCentral
Investor Relations Contact:
Darren Yip, 650-641-2220
ir@RingCentral.com
or
Media Contact:
Jennifer Caukin, 650-561-6348
Jennifer.caukin@ringcentral.com

Source: RingCentral, Inc.

 

August 1, 2016

RingCentral Unites Technologists at Xiamen Cloud Conference

BELMONT, Calif., August 1, 2016 – RingCentral, Inc., (NYSE:RNG) a leading provider of enterprise cloud communications and collaboration applications, today unveiled its initial speaker line-up for its first Annual Xiamen Cloud Conference in association with the local China government. The event will take place in Software Park II in Xiamen, China on Saturday, August 13, 2016 at 1PM.

Bringing together the top engineering talent across China to discuss the latest Cloud & Mobile technology, speakers include Jim Kafieh (AVP, Strategic Operations China), Ned Loh (Vice GM of China), Helena Chen (UI), Tom Wang (Sr. Tech Lead Integrations), Albert Gu (Glip C++ Mobile Engineer), and Ian Zhang (Head of Automation). Speakers will cover Big Data, User Experience, Scrum & Project Management, Integrations, Productivity & Team Collaboration, and more.

“We’re thrilled to be bringing a piece of Silicon Valley to China through our Xiamen Cloud Conference,” said James Kafieh AVP, Strategic Operations China. “Already, the conference is attracting some of the brightest software engineers and product executives in the Xiamen region.” Initial response to the conference has been extremely positive, demonstrating the interest in RingCentral among Mobile & Cloud industry professionals in China.

Attendees will meet, collaborate and explore the latest Cloud & Mobile technology advances and learn how to leverage it within their organizations. Among the various workshops, attendees will discuss how to build a mobile messaging app from scratch, how to build an automation framework from the ground up, and how to use the scrum process to their advantage.

“As the government office responsible for investment attraction in Xiamen Software Park, we are proud to associate with RingCentral, a true success story in Xiamen,” said Ms. Chen, the governor of the Xiamen Software Park. “Due to their continued investment in engineering and product over the years, RingCentral has attracted some of the most innovative minds in the industry not only from China but globally as well. We are glad to partner with RingCentral, and look forward to further cooperation in the future.”

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

 

July 28, 2016

RE/MAX Selects RingCentral as Approved Supplier for Business Communications

BELMONT, Calif.—July 28, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communications and collaboration applications, today announced that RE/MAX, the #1 name in real estate, has designated RingCentral as an approved supplier for business communications. Under this agreement, RingCentral will provide dedicated RingCentral support and preferred pricing to RE/MAX Affiliates. Already in use by over 500 U.S. and Canada RE/MAX Affiliates, the RingCentral Office® application has become the premier choice of leading brokers/owners who appreciate the mobility, flexibility, and richness of an innovative solution to provide world-class service to their customers.

“With more than 100,000 agents worldwide, it’s essential to offer our Affiliates the flexibility and simplicity to take their calls and communicate effectively whether using personal smartphones or desk phones in the office,” said Mike Ryan, executive vice president, RE/MAX, LLC. “IT hassles associated with legacy on-premises PBX systems are simply not something our professionals have time for. The most productive Realtors® thrive by being in constant contact with their clients. RingCentral has created a buzz with our agents and offices who are rapidly embracing one of the industry’s most innovative communication platforms.”

RingCentral enables RE/MAX office staff to easily stay connected with clients via voice, video, conferencing, fax and SMS within one unified communications and collaboration solution. Realtors can also use team messaging to efficiently communicate and manage multiple facets of real estate transactions with customers. In addition, RingCentral’s cloud solution can be quickly deployed across multiple locations, and can be managed from a mobile device.

According to Matt van Winkle, founder and CEO of RE/MAX On the Lake and RE/MAX Northwest Realtors, one of the largest real estate brokerages in Washington, “RingCentral Office has become an integral part of maintaining office efficiency and promoting our tech-forward values. RingCentral gives our agents maximum mobility so they can stay connected with customers and other staff, and have the flexibility to access faxes, office voicemails, and SMS using their business phone number.”

RingCentral Office is a complete cloud business communications and collaboration solution that’s designed for today’s mobile and dispersed workforces. Eliminating the limitations and hassle of complex on-premises phone systems, RingCentral Office is simple to activate and manage, and can scale easily as a company expands to more locations. For businesses that want to integrate their cloud communications solution with other business applications in their environment, RingCentral also offers a comprehensive set of APIs that enable custom integrations and enhanced workflows.

“We’re proud to be selected as an approved supplier for the RE/MAX network,” said Steve Rawson, head of strategic industry alliances for RingCentral. “Without a cloud-based solution, there’s difficult set-up and administration, lack of mobility, and costly infrastructure and support. RingCentral solves these problems, giving RE/MAX Affiliates powerful new ways to be more productive and successful.”

The RingCentral approved supplier agreement discount is currently available to RE/MAX Affiliates in the U.S. and Western Canada. RE/MAX franchisees can contact the dedicated RingCentral Franchise Sales Team by calling (800) 378-8110, or signup@ringcentral.com.

About the RE/MAX Network:
RE/MAX was founded in 1973 by Dave and Gail Liniger, with an innovative, entrepreneurial culture affording its agents and franchisees the flexibility to operate their businesses with great independence. Over 100,000 agents provide RE/MAX a global reach of nearly 100 countries. Nobody sells more real estate than RE/MAX, when measured by residential transaction sides.

RE/MAX, LLC, one of the world’s leading franchisors of real estate brokerage services, is a wholly-owned subsidiary of RMCO, LLC, which is controlled and managed by RE/MAX Holdings, Inc. (RMAX).

With a passion for the communities in which its agents live and work, RE/MAX is proud to have raised more than $150 million for Children’s Miracle Network Hospitals® and other charities.

For more information about RE/MAX, to search home listings or find an agent in your community, please visit www.remax.com.  For the latest news about RE/MAX, please visit www.remax.com/newsroom.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office and the RingCentral logo are trademarks of RingCentral, Inc.

 

July 18, 2016

Box Adopts RingCentral Office Worldwide

BELMONT, Calif.—July 18, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today announced Box, a leading enterprise content management platform, will unify its global enterprise communications and replace a number of legacy  business communication services with the RingCentral cloud platform.

With an expanding global workforce, Box will deploy RingCentral’s flagship unified communications-as-a-service solution, RingCentral Office, across its offices worldwide so it’s easy to stay productive and communicate using mobile phones, laptops, or IP desk phones.

“As we add more employees and offices in different locations, we require a solution that consolidates our entire enterprise communications in the cloud for voice and web meetings and offers the agility to grow. RingCentral addresses this while delivering a very high standard of reliability, security and quality to successfully run our global business,” said Paul Chapman, CIO at Box. "Not only have we reduced the operational headaches of managing multiple, single point communication solutions, but we’ve also cut communications and conferencing costs by 80 percent since moving to RingCentral.”

Initial deployments of RingCentral Office at Box office locations in Austin, New York City, Redwood City, and San Francisco were completed in record timing in less than three weeks with the assistance of the RingCentral Professional Services team.  Ensuring successful implementations, RingCentral Professional Services provides hands-on support – including technical design, deployment, network configuration, integration, and monitoring services.  The final phase of Box’s remaining deployment in the U.K. is anticipated in July 2016.

RingCentral provides secure and reliable enterprise-grade capabilities that unifies cloud PBX, voice, SMS, audio and video conferencing, online web meetings, messaging and collaboration in an integrated global platform. Box’s decision to standardize on RingCentral underscores the complete solution, cost-efficiency, and market-leading cloud innovation. As Box expands its workforce globally, RingCentral makes it simple to scale and support additional employees and locations. Additionally, Box is assured that its solution with RingCentral is future-proofed by staying on the most current release with regular software updates.

One of the factors that influenced Box’s decision to migrate to RingCentral is the availability of an open platform and a robust set of APIs that allow easy integration and customization. With its existing integrations into Box, RingCentral makes it easy to share documents that are stored in Box through RingCentral’s service.  Box also plans to utilize the RingCentral for Google for Work integration and the RingCentral for SalesForce integration.

RingCentral’s professional services was an important element for Box to successfully deploy and provision service in the U.S. in three weeks time at scale. RingCentral professional services offers end-to-end experience from enterprise network design, implementation, trouble-shooting, to post-deployment support.

“Box epitomizes the definition of today's fast paced, modern, globally distributed, mobile workforce.  We're pleased to be a trusted partner and expand our relationship with Box,” said Praful Shah, SVP of Strategy for RingCentral. “We're committed to delivering innovative, market leading solutions that can help them transcend geographic boundaries and allow Box employees to communicate however they want, wherever they want, on any device they choose.”

About RingCentral

RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office and the RingCentral logo are trademarks of RingCentral, Inc.

 

June 30, 2016

RingCentral Appoints Riadh Dridi as CMO

BELMONT, Calif.—June 30, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today announced the appointment of enterprise technology industry veteran Riadh Dridi as Senior Vice President and Chief Marketing Officer, responsible for the strategy and execution of RingCentral’s global marketing efforts.

Dridi brings over 20 years of marketing, product management, and sales experience with industry-leading enterprise technology providers. He was most recently Vice President and Head of Americas Marketing for VMWare where he was responsible for driving awareness and demand for VMWare’s entire product portfolio across all customer segments and routes to market. Before that, he held several leadership roles at Hewlett-Packard in enterprise marketing, partner marketing, product management, and sales.

“More organizations are realizing significant value from moving their business communications to the cloud, ranging from improvements in business mobility and agility to rapid scaling and deployment globally,” said Dridi. “I’m excited to join RingCentral and build on the company’s track record of delivering innovative, easy-to-use products combined with world-class customer service.”

With 45 percent year-over-year growth of monthly recurring software subscriptions of RingCentral Office®, the company is today’s leading and fastest growing pure-play cloud communications provider. RingCentral has been positioned as a leader in the 2015 Gartner Magic Quadrant for Unified Communications as a Service Worldwide*.

“It’s an exciting time to join RingCentral as the adoption of cloud technologies further accelerates in medium and large enterprises,” said David Sipes, chief revenue officer for RingCentral. “We are thrilled to bring on board Riadh Dridi as our new CMO and apply his deep enterprise marketing experience and leadership skills to RingCentral’s next phase of growth.”

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office and the RingCentral logo are trademarks of RingCentral, Inc.

*Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O’Connell, Bern Elliot, 03 September 2015

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

June 28, 2016

RingCentral Announces AVANT as Premier Master Agent Partner to Bring Cloud Communications to Enterprises Worldwide

Belmont, CA —Tuesday, June 28, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today announced its new premier Master Agent partnership with AVANT, a leader in cloud aggregation and partner sales enablement. This relationship will further expand RingCentral’s enterprise enablement globally and address increasing demand for global cloud communications solutions.

Enterprises transitioning to the cloud often require trusted expertise and counsel in network planning and capacity, architecture re-assessment, migration strategy, scalability/QoS validation, and security evaluation. With a strong track record of partner enablement, AVANT brings that expertise in change management and arms partners with best-of-breed cloud solutions to sell effectively to customers. With RingCentral, AVANT partners can deliver enterprise-grade cloud communications solutions to businesses around the world.

“We’re thrilled to announce our partnership with AVANT as we modernize enterprise communications,” said Zane Long, vice president of channel sales at RingCentral. “AVANT has an incredible reputation in the channel as a leading provider of unified communications technologies for mid and large-sized businesses. With demand for cloud communications on the rise, AVANT partners will now have a powerful solution in their arsenal to help enterprises migrate from legacy on-premise systems to RingCentral’s next generation cloud platform.”

AVANT’s unique partner enablement methodology is a core pillar of its success and has contributed to early positive results selling RingCentral’s cloud solution among multinational enterprises. With its innovative Intelligent Distribution™ methodology, AVANT is a dominant player in cloud technology sales, and particularly in unified communications, with proven results.

“Companies want access to enterprise cloud technologies that move the needle for their business on workforce productivity and cost savings,” said Drew Lydecker, president and founder of AVANT. “Our partners act as a trusted advisor to enterprise customers, helping them juggle the complex ecosystem of business technology. Our goal is to identify the best solutions for our partners, and RingCentral is a natural fit with our communications portfolio. Our sales enablement methodology has already resulted in great traction with RingCentral’s cloud communications platform among multinational enterprises.”

The partnership with AVANT underscores RingCentral’s strong commitment to building a robust channel partners program, particularly with leading master agents. Committed to the success of current and future partners, RingCentral has structured its program to be highly collaborative. For opportunities that involve 50 or more employees, RingCentral dedicates a subject matter expert to join the partner team and work with them to close the deal: full provisioning, full implementation, full customer service from RingCentral—full commission to RingCentral partners. Championing a strong relationship with the direct sales team, RingCentral’s partner program is centered around closing deals together.

For additional information, please visit www.ringcentral.com/partner/overview.html and www.Avantcommunications.net.

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

About AVANT
As the nation’s premier distributor of next generation technologies and sales enablement, AVANT has the resources and relationships needed to successfully navigate the ever-changing world of communications and IT infrastructure. From complex cloud design to global wide-area network deployments, we empower our partners with the valuable business tools they need, including back-office support, engineering guidance, strategic consulting and ongoing training. AVANT is dedicated to aiding our partners and clients in making informed choices about services, technology, and cost-efficient communications. Our goal is to set the industry standard for knowledge and navigation of the global technology marketplace.

 

June 22, 2016

RingCentral, Google Join Forces to Transition Enterprises to the Cloud

BELMONT, Calif.—June 22, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of business cloud communication and collaboration applications, and Google today join efforts to help mid to large size enterprises transition to the cloud.  Companies are increasingly adopting cloud productivity tools like Google Apps and cloud communications applications like RingCentral Office® to enable greater flexibility and workflow efficiency. This has created a rise in demand for a seamless experience between these types of applications so users don’t have to jump in and out of different environments to get work done. The new offering, called RingCentral Office® Google Edition, addresses this by providing a unique and integrated solution for enterprises. For $30 USD per user per month, the offering includes Google Apps Unlimited with unlimited storage and a new edition of RingCentral Office that integrates with Google Apps and Google Hangouts. This solution will provide richer and more robust enterprise communication compared to competing industry solutions, such as Office 365 and Skype for Business.

Businesses are continually looking for ways to work faster and smarter so they can stay ahead and compete more effectively. RingCentral and Google address this need with a complete communications and productivity environment, where every employee in a distributed enterprise can work however they want, communicate in whatever mode they choose, on any device.

“Google’s impact on the enterprise is significant as more CIOs and IT decision makers make the jump to the cloud and move away from legacy on-premise infrastructure,” said Vlad Shmunis, chairman, founder and CEO of RingCentral. “Our recognition as a leader in the Gartner 2015 Magic Quadrant for UCaaS Worldwide and our status in the ‘Recommended for Google Apps’ program can give enterprises the confidence in RingCentral as a high quality, reliable, and secure communications solution. Together with Google, we look forward to helping enterprises maximize their cloud investments with an unprecedented, integrated communications and productivity solution.”  

Channel Partnerships to Drive Adoption
The new offering, RingCentral Office Google Edition, will be sold through channel partners initially, with Agosto signing up as the first channel partner.  Agosto, founded in 2001, is a premier Google for Work partner, known for bringing unmatched levels of service and commitment in helping businesses migrate to the cloud. In addition to developing joint channel partnerships for the integrated offering, RingCentral will provide extensive sales training to direct sales and sales engineer staff to champion the innovative power of the integrated solutions and to inspire more businesses to move their communications and productivity to the cloud.

“It’s great to be an inaugural channel partner of the RingCentral Office Google Edition,” said Aric Bandy, Agosto president. “We’ve been a key player in the adoption of Google Apps in the enterprise; this new integrated offering is a great way to add to our portfolio of services and help more businesses migrate their communications applications to the cloud too.”

About the RingCentral and Google Offer
A new tier of RingCentral with WebRTC has been developed for this offering, which is purpose-built for Google, integrated with Hangouts, Gmail, Drive, Chrome, and Android. It will be available in the U.S. for $30 per user per month, with Canada and UK coming soon. Existing Google customers can add this RingCentral tier for $20 per user per month and use their Google credentials to log into RingCentral using single sign-on.  The ability to make calls directly from Google Apps allows enterprises to spend more time communicating with customers, and less time toggling between apps, dialing, and recording all types of communications into the profile. It also eliminates the need for customers to use a separate communications application, promoting a holistic cloud solution that yields significant productivity gains.

Additional Supporting Points and Supporting Quotes
RingCentral for Google is a plug-in available today from the Google Apps Marketplace where there have been nearly 200,000 installs since it was first made available in February 2015. Among all of the various integrations offered by RingCentral, the Google integration leads as the most popular among RingCentral users.  In November 2015, RingCentral was chosen as a trusted communications solution in the new “Recommended for Google Apps” program. Reviewed for the quality of integration and vetted by a third-party security firm, RingCentral delivers a great product experience that Google’s business customers can count on to serve core functions in their everyday business needs.

“In a recent survey of North American enterprises, we asked respondents what capabilities they deem important in choosing a UC solution; 69% said the ability to integrate voice with business applications is ‘very important.’ It is no longer enough to have a communication tools unified; it’s necessary to bring those tools to individual applications, to launch communication sessions—chat, voice, and video—directly from email, address book, or other productivity tools,” said Diane Myers, senior research director & UC analyst for IHS (formerly Infonetics Research).

“As one of the top universities in the country, it was crucial for us to have a communications solution that integrated with Google Apps. With click-to-dial capabilities and the RingCentral MeetingsTM integration with Hangouts, communicating with colleagues and students has never been more effortless,” said Naveed Husain, Chief Innovation Officer, Teacher’s College, Columbia University.

“RingCentral for Google has been life changing for our sales team that spends 60-80% of their time engaged in prospecting and sales calls. In addition to easy access to our communications history, we can make and receive calls directly from a phone number within Gmail and ProsperWorks CRM. RingCentral combined with the power of Google Apps has made us more productive than ever,” said Bret Knobelauch, Senior Director and Global Head of Sales, ProsperWorks.

“When we transitioned our communications to the cloud, we chose RingCentral because it had already been vetted by Google, so we knew it would be a great solution. Our business relies heavily on Gmail and we needed a dependable platform that would allow us to easily and efficiently integrate as well as track our communications within the Google Apps we utilize every day,” said Carl Landers, Chief Marketing Officer, Conversica.

RingCentral Office Google Edition will be available late summer 2016.

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, the RingCentral logo, RingCentral Meetings, and RingCentral Office are trademarks of RingCentral, Inc.

 

June 13, 2016

RingCentral Announces Channel Partner Program With TBI

Belmont, CA. – Monday, June 13, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today announced its new Master Agent partnership with TBI, a leading distributor of data, network, cloud, voice and managed services. With the addition of TBI to its partner program, RingCentral continues to build in 2016 on the channel momentum it has already established.

“TBI is a long-time provider of market-leading technology solutions for business needs, and I’m pleased to work with them as one of RingCentral’s premier Master Agents,” said Zane Long, Vice President of Channel Sales at RingCentral. “As more and more enterprises request cloud solutions, TBI partners will now be able to deliver enterprise-grade communications to their business customers as part of their cutting-edge technology offerings.”

Invested in partner development, a key component of TBI’s business model is partner training. With a robust enablement program that focuses on building strong relationships between Channel Managers and partners, TBI empowers its partners with the tools and resources they need to be successful. Providing business customers of all sizes with the latest cloud technologies to advance their businesses, TBI partners can now help their customers take their business communications to the next level with RingCentral.

“Today, enterprises are faced with a myriad of options when it comes to business technology, and often the task of selecting a solution is overwhelming,” said Jeff Newton, Vice President of Operations and Engineering at TBI. “At TBI, we take pride in our ability to consult with our customers about implementing best-of-breed solutions that meet their business needs. We chose to partner with RingCentral because they are a clear leader in Gartner’s Magic Quadrant for Unified Communications as a Service Worldwide, which is a testament to the enterprise-grade services they provide. RingCentral’s cloud communications platform addresses the security, mobility and scalability needs of our enterprise customers.”

With over 2,500 agents worldwide, TBI’s partnership with RingCentral will round out the portfolio of offerings partners can bring to their enterprise customers.

RingCentral continues to grow its partner program to meet the demands of the current channel landscape. Committed to the success of current and future partners, RingCentral has structured its program to be highly collaborative. For opportunities that involve 50 or more employees, RingCentral dedicates a subject matter expert to join the partner team and work with them to close the deal: full provisioning, full implementation, full customer service from RingCentral—full commission to RingCentral partners. Championing a harmonious relationship with the direct sales team, RingCentral’s Partner Program is centered around closing deals together.

For additional information, please visit //www.ringcentral.com/partner/overview.html.

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

About TBI
TBI is one of the nation’s leading third-party technology distributors. For more than 25 years TBI has been assisting IT consultants, VARs, MSPs, and more than 2,500 other industry professionals to source, advise and quote the right customer solutions.

TBI serves as our partners’ advocate, ensuring the most competitive prices and trouble-free provisioning of cloud, internet, data, mobility, voice, and managed services from over 70 service providers. Through a variety of training programs, marketing support, and back-office tools, TBI empowers our partners to be the foremost authority and single source provider for all of their customers' technology needs. For more information visit www.tbicom.com.

 

June 9, 2016

RingCentral Elevates Global Enterprise Focus

BELMONT, Calif.—June 9, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, continues to up the ante for enterprise growth with the launch of new room video conferencing services, expansion into new countries supported by RingCentral Global Office, and the hiring of veteran enterprise talent. RingCentral’s mission is to deliver the power of the most comprehensive, secure, and reliable communications and collaboration platform to ensure employees globally can work efficiently.

RingCentral Rooms - The “Any Room” Video Conferencing Solution

Current legacy on-premise room video conferencing systems are complex, expensive, and difficult to use. As a result, the enterprise room video conferencing market has less than 10 percent penetration today, according to Frost & Sullivan. RingCentral today is announcing a fundamentally different solution, a cloud-based software application, to meet this need. A simple to deploy and easy to use alternative, RingCentral Rooms enables companies to bring a high definition video experience to their workforce at a fraction of the cost delivering HD video quality. RingCentral Rooms is compatible with off-the-shelf room cameras and is used with a simple visual app on an iPad. RingCentral Room Connector™, available in July 2016, enables any legacy room conferencing system (e.g. Polycom, Cisco, Lifesize, or other compatible H.323/SIP third party systems) to connect to other RingCentral Rooms or RingCentral Meetings participants on desktop or mobile devices.

“RingCentral Rooms is completely redefining room video conferencing with a cloud software application that turns every conference room into an active meeting participant,” said Kira Makagon, Executive Vice President of Innovation at RingCentral. “We’re extending our impact beyond mobiles and desktops, and now taking our solution into conference rooms. There’s no longer the need for expensive legacy conference systems as cloud applications open up new opportunities to bring video conferencing into the corporate mainstream.”

A Global Market Opportunity

Introduced in February 2016, RingCentral Global Office is a single global Unified Communications as a Service (UCaaS) solution designed for multinational enterprises. In less than six months, more than 170 multinational enterprises have adopted RingCentral Global Office to connect their workforces across multiple countries without the complexity and high costs of managing multiple, legacy on-premise systems. RingCentral is rolling out a Global Office expansion into 12 additional countries, including Denmark, Finland, Hong Kong, India, Malaysia, Sweden - available today, and Austria, Belgium, Italy, Norway, Portugal, and Taiwan – available July 2016. These additional countries bring the total to 24 supported by Global Office. The global market opportunity is addressed not only by the availability of RingCentral Global Office, but also by the availability of RingCentral’s International Virtual Numbers, which provides enterprise customers with local inbound phone numbers in 79 countries.

“We’re very happy with the rapid traction of Global Office, and excited to see customers like MindBody, Alien Vault, Hortonworks, and Medallia utilizing Global Office to fulfill their business communications needs globally on a single platform,” said Makagon. “With RingCentral Office® monthly recurring software subscriptions growing 45% year-over-year, and our upmarket customer segment, which now has an average deal size of well over 100 users, growing over 100% year-over-year, we believe RingCentral is extending the lead as the fastest growing pure-play cloud communications provider for global enterprises.”

Expanding Enterprise Focus with New Executive Hires

As part of its continued enterprise expansion, RingCentral today announced that it has brought on new executives. Carson Hostetter, formerly Vice President of Sales at Avaya, joins RingCentral as Vice President of Enterprise Sales; David Marler, formerly in leadership positions at ShoreTel and CA Technologies, joins RingCentral as Vice President of Customer Success; and Chuck Emmette, also a former Avaya Vice President, joins as Head of Professional Services. Together, these three professionals bring more than 50 years of experience selling to and supporting large enterprise customers around the world.

“While the cloud is transforming business communications, the journey to the cloud requires thoughtful change management for enterprise customers,” said David Sipes, Chief Revenue Officer of RingCentral. “We are investing deeply in every touch-point of the customer journey from sales to customer deployment and ongoing customer success. Our goal is to be a trusted partner every step in that journey so enterprises fully benefit from the power of our cloud platform.”

RingCentral is advancing enterprise communications in ways that fit the need of today’s modern, dispersed, and mobile workforce. Businesses rely on RingCentral for open, scalable, cloud-based communications to empower their workforces around the world – to work together with customers, clients and colleagues in any way they choose, all without the limitations of legacy on-premise systems.

About RingCentral

RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Rooms, RingCentral Room Connector, RingCentral Office, Global Office, and the RingCentral logo are trademarks of RingCentral, Inc.

 

June 9, 2016

RingCentral Unveils Next Generation Enterprise Video Conferencing

BELMONT, Calif.—June 9, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today unveiled a new cloud-based room video conferencing solution, called RingCentral Rooms, which redefines room video conferencing with a cloud software application. It provides a complete solution ready to meet the needs of today’s modern workforce - whether in the conference room, on a mobile device, or on a desktop computer. RingCentral’s objective is to help organizations overcome the pain points of complex, difficult to use, and costly, fixed infrastructure systems associated with traditional telepresence-type set-ups. RingCentral also today announced Room Connector to enable legacy H.323/SIP room systems to participate in RingCentral Meetings™.

“Currently standing at less than 10% penetration rate, industry growth of room video conferencing in the future will be driven by video in multiple meeting environments - conference rooms, huddle rooms, open spaces, desktop and mobile devices,” said Roopam Jain, Industry Director of the Conferencing and Collaboration Practice at Frost & Sullivan. “The shift to software-centric cloud solutions is creating new opportunities for growth. The addition of RingCentral Rooms is the next step for the RingCentral portfolio and will help them extend their reach and impact beyond desktop and mobile users to conference rooms as well.”

RingCentral Rooms works with off-the-shelf hardware, enabling companies to bring a high definition video experience to their workforce at a fraction of the cost of proprietary hardware, while maintaining enterprise-grade quality. RingCentral Rooms is designed for any conference room, huddle room, or large open space rooms. It allows seamless participation with other RingCentral Meetings participants joining from mobile, tablets, desktops, or IP desk phones.

“Today, having high-definition video conferencing capabilities is not just a nice-to-have for Fortune 500 companies, but an essential part of any enterprise’s efforts to bridge the gap between increasingly dispersed teams,” said Kira Makagon, Executive Vice President of Innovation at RingCentral. “With the launch of RingCentral Rooms and Room Connector, we turn every conference room into an active meeting participant. We’re redefining room video conferencing and taking on the legacy players in the industry with an innovative and easy-to-use solution that works in conjunction with our cloud-first, unified communications platform.”

RingCentral Rooms key features include:

  • Easy to set up; no IT skills necessary
  • No expensive proprietary hardware required
  • Utilizes off-the-shelf iPad, Mac PC, and camera hardware
  • Calendar integration with Google or Microsoft Exchange
  • Ability to see a list of scheduled meetings and one-tap to start a meeting
  • Screen sharing with Wi-Fi, Airplay or wired HDMI connection
  • Dual screens can show active speaker, content and gallery view.

For companies that have already made the investment in telepresence systems or traditional room conferencing, RingCentral Room Connector integrates with legacy hardware so enterprises can continue capitalizing on their investment while using the latest, state-of-the-art cloud technology.

RingCentral Room Connector key features include:

  • Enables H.323/SIP room systems to participate in RingCentral Meetings and RingCentral Rooms conference sessions
  • Supports a wide range of endpoints from Polycom, Cisco, Lifesize and more
  • Dual screen support with quality video, audio and web conferencing.

Availability and Pricing

RingCentral Rooms is now available in the U.S. and Canada at $49 per month per license. RingCentral Rooms is an add-on which requires RingCentral Office® subscription with RingCentral Meetings, and is not sold as a standalone service. RingCentral Room Connector is also $49 per month per license and will be available in mid-July 2016.

For more information about RingCentral Rooms, please visit: //www.ringcentral.com/office/features/ringcentral-rooms/overview.html

About RingCentral

RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, RingCentral Rooms, RingCentral Room Connector, and the RingCentral logo are trademarks of RingCentral, Inc.

 

June 9, 2016

RingCentral Expands Worldwide Footprint of Global Office™ Solution

Belmont, Calif.- June 9, 2016 - RingCentral, Inc. (NYSE: RNG), a leading provider of enterprise cloud business communication and collaboration applications, today announced the expansion of RingCentral Global Office to 12 additional countries: Denmark, Finland, Hong Kong, India, Malaysia, Sweden, Austria, Belgium, Italy, Norway, Portugal, and Taiwan. Global Office is a single, global Unified Communications as a Service (UCaaS) application platform for multinational businesses. Already adopted by more than 170 multinational enterprises, RingCentral Global Office enables businesses to connect their mobile, distributed workforces across multiple countries with local capabilities in a total of 24 countries. Legacy on-premise systems, when deployed globally, are significantly more expensive and complex to scale and manage.

RingCentral Global Office unique capabilities include:

  • Scalable: Removes the complexity and headaches CIOs and IT managers face when going global and makes it significantly easier with a single, global cloud platform.
  • Reliable: Interconnects directly with service providers and owns peering relationships to deliver high-quality voice and messaging services.
  • Localized:  Enables a multinational enterprise to appear local for its regional customers and also act as one integrated business.

According to Bill Corwin, Vice President of Technology at Motion Recruitment Partners, a company with 26 global locations: “Previously, we had a mix of on-premise phone systems, which couldn’t scale and integrate well and was becoming burdensome to our IT staff.  We’ve been happy with our decision moving to RingCentral, and we continue to enjoy the simplified manageability, scalability, and reliability that they bring to our rapidly expanding organization.”  

“RingCentral’s unique ability to easily unify multiple global offices with a single solution that meets the demands of our rapid growth was a key factor in our decision to choose RingCentral,” says Jonathan Hansen, Corporate Information Technology Manager at Medallia. “RingCentral will give us the business flexibility, mobility, and scalability so our employees can communicate and engage customers seamlessly worldwide.”

Built from the ground up, RingCentral’s cloud-based Global Connect Network interconnects directly with service providers, so RingCentral can provide carrier-grade reliability and quality of service. Unlike other cloud competitors, RingCentral does not lease lines or outsource service delivery to third parties. The Global Connect Network is a purpose-built framework with the carrier peering relationships necessary to provide local service in various countries. By handling the interconnects directly, RingCentral removes the burden on enterprise customers of setting up and managing on-premise systems in multiple countries and managing multiple carrier relationships.

“With the power of our Global Connect Network, we’re tearing down the global barriers of legacy on-premise systems and reducing the complexities inherent in managing multiple systems, networks, and carriers across multiple countries,” said Praful Shah, Senior Vice President of Strategy at RingCentral. “Enterprises need a single solution that can scale as their business grows, without incurring challenges that deter progress and impact business success. We’re focused on helping enterprises unite multinational workforces with innovative cloud solutions that empower them to communicate more efficiently.”

For additional information on RingCentral Global Office, please visit //www.ringcentral.com/office/features/global-office-communications/overview.html.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, Global Office, Connect Network, and the RingCentral logo are trademarks of RingCentral, Inc.

 

June 9, 2016

RingCentral Hires Industry Veterans

BELMONT, Calif.—June 9, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today announced that it has brought on new executives to champion its sales and support for large enterprise customers around the world.

Carson Hostetter, formerly Vice President of Sales at Avaya, joins RingCentral as Vice President of Enterprise Sales; David Marler, formerly in leadership positions at ShoreTel and CA Technologies, joins RingCentral as Vice President of Customer Success; and Chuck Emmette, also a former Avaya Vice President, joins as Head of Professional Services. Together, these three professionals bring more than 50 years of experience selling and supporting large enterprise clients.

“The cloud communication applications industry has reached a tipping point and the debate between on-premise and cloud is over,” said David Sipes, Chief Revenue Officer of RingCentral. “We’re proud to bring on talented sales and support leaders as we continue to scale our enterprise sales team and invest further in the success of enterprises that are migrating from on-premise to the cloud.”

Business Communications Veterans Bring Enterprise Expertise to RingCentral
Hostetter brings more than 15 years of experience in enterprise sales leadership to RingCentral, having previously served as Vice President of Sales at Avaya where he was responsible for nearly half a billion dollars in annual enterprise sales. Prior to joining Avaya in 2009, Carson assumed roles of increasing responsibility over 10 years at Nortel Networks highlighted by leadership roles in Channel Sales, Services Sales, and Global Sales Strategy. In his new role at RingCentral, Hostetter will lead the enterprise sales team.

Marler has 28 years of post-sales and customer success experience having served in a variety of leadership roles. Most recently, he was the founder and CEO of Hakalix, Inc., a customer lifecycle management platform company. He’s also held various professional services and customer success executive leadership roles at companies such as ShoreTel and CA Technologies.

Emmette brings to RingCentral a wealth of global enterprise expertise in the business communications and intelligence applications sector. He spent 15 years at Avaya, where he held a number of key leadership positions in project and program management, advanced solution architecture and enterprise implementations. Most recently, he served as professional services partner for Teradata Applications. He will be responsible for RingCentral’s Global Professional Services, fulfilling enterprise deployments service delivery.

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

 

May 26, 2016

RingCentral Extends Cloud Communications Solutions to Microsoft Customers

BELMONT, Calif.—May 26, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced it is extending RingCentral Office capabilities with greater integration into the Microsoft ecosystem. RingCentral will provide integrations with Microsoft Outlook and Skype for Business. These new integrations will complement RingCentral’s existing integration with Microsoft Office 365, and harness the power of RingCentral’s open platform and cloud communications solutions combined with other Microsoft productivity applications.

“In today’s multi-vendor cloud application environment, enterprise customers are empowered to choose best-of-breed software solutions,” said Marco Casalaina, VP of Integrations for RingCentral. “With our open platform, we make it easy to have a seamless experience with RingCentral’s cloud communications capabilities embedded into many popular business applications. Our integrations with Outlook and Skype for Business are the latest examples of how we’re innovating and delivering a best-of-breed experience to fulfill the needs of enterprise customers.”

RingCentral for Outlook
For businesses that rely on email and calendar functions within Outlook on the PC, the RingCentral integration adds robust enterprise voice capabilities, SMS, online meetings and fax. It’s easy to set up and start conference calls with the dial-in and online meeting link from RingCentral automatically added to Outlook calendar entries. This makes setting up meetings simple and convenient with conference and online meeting dial-in details and links automatically added to a calendar invitation.  All phone numbers and meeting links displayed in emails are also clickable, and with the built-in dial-pad it’s convenient to make calls from within Outlook. 

RingCentral for Skype for Business
Now available, RingCentral’s integration with Skype for Business is ideal for businesses that want to support a multi-vendor communications environment.  For example, a business may want to stay with Skype for Business for messaging, but prefers the quality, reliability and rich cloud communication services available with RingCentral Office. Or a business may desire to have mixed communication solutions in different locations.  The RingCentral integration allows users to call either Skype for Business contacts or RingCentral contacts, as well as make regular calls to any number. In addition, users can send an SMS to anyone or easily set up a conference call or online meeting through RingCentral Office.

“We’ve experienced first-hand the enterprise grade cloud PBX capabilities of RingCentral,” said Wayne Lerario, sales manager for Nutmeg Technologies, a channel partner and customer of RingCentral. “Now with RingCentral’s Skype for Business integration, we can have the best of both worlds, without sacrificing reliability and superior voice quality. As an experienced technology reseller specialized in communication services, we’re hearing from an increasing number of our clients who want to be empowered with both Skype for Business messaging services and RingCentral Office. It’s great to see we can address both needs and offer a smart and simple way to do it with the new integration from RingCentral.”

First launched in 2015, the RingCentral Connect Platform™ offers developers a set of tools and services to build, deploy, and manage custom integrations using a robust set of open APIs. RingCentral’s open platform is a key differentiator among other unified communications competitors, and has enabled RingCentral to be integrated with a number of leading SaaS providers, including Google for Work, Microsoft, Oracle, Salesforce, and many others. Through an open platform, RingCentral helps enterprises achieve greater workforce productivity and efficiency.

For more information and to access these integrations, visit the RingCentral for Skype for Business or the RingCentral for Outlook pages.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern, distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, the RingCentral logo, and Connect Platform are trademarks of RingCentral, Inc.

 

May 25, 2016

Brightway Insurance Replaces Legacy PBX System With RingCentral Solutions to Support 120 Offices in 11 States

BELMONT, Calif.—May 25, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced that Brightway Insurance, the nation’s seventh largest privately held Personal Lines insurance agency, has replaced its legacy, on-premise system with RingCentral’s flagship product, Office, and RingCentral Contact Center. Removing their dependency on an aging legacy PBX system, Brightway Insurance wanted a solution that was more consistent with the company’s other technology initiatives in the cloud.

"We have a distributed workforce across more than 100 offices in 11 states,” said Tim Lash, director of Business Analytics at Brightway Insurance. “As an insurance agency and service organization, our ability to provide an exceptional customer service experience is at the core of our business. Given our scale and growth, a cloud-based business communications solution was the only option for employees to work effectively across all locations. We chose RingCentral because of its quality, reliability and scalability to power effective communication with our customers.”

Based in hurricane-prone Florida, Brightway Insurance also had to ensure business continuity to effectively serve the nearly 300,000 policies its 120 Agency Owners have written for their customers. Recognizing the flexibility of the cloud, Brightway Insurance searched for a best-in-class solution that would address their opportunities to provide an even greater level of service, ensure greater customer engagement, and enable a mobile workforce.  

RingCentral Contact Center is differentiated from any other solution on the market due to its direct network integration with RingCentral Office.  This means call center agents are empowered with a fully featured cloud contact center solution that supports multi-channel communications (e.g. voice, chat, SMS, email and fax) along with a full suite of advanced call center capabilities (e.g. advanced routing, queuing, CRM integration, analytics and reporting). When combined with RingCentral Office, call center agents have a seamless end-to-end communications experience with direct extension dialing to stay connected with the rest of their organization. By selecting RingCentral, Brightway Insurance is seeing an increase in customer satisfaction, better communication within their organization, and faster response times.

“Brightway’s selection of RingCentral reflects the massive shift of larger enterprises moving their business communications to the cloud and streamlining their business processes along the way,” said Marco Casalaina, vice president of Contact Center & Integrations at RingCentral. “We’re happy to see a leading franchise like Brightway fully leveraging the RingCentral Contact Center and Office solutions to enable their delivery of world-class service.”

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc.

About Brightway Insurance
Founded in 2003, Brightway is now the nation’s seventh largest privately held Personal Lines insurance agency in the U.S.  In 2015, the company was named the nation’s No. 1 Franchise to Buy in the U.S. by Forbes. Most recently, the company has been named to Franchise Gator’s list of the 50 Fastest Growing Franchises, and was named a Franchise Gator Top 100 Franchise and a Top 100 Best Overall Franchise by FranchiseRankings.com. Brightway is the only independent agency franchise company to be listed in these rankings.

 

May 23, 2016

Lisa Del Real Named to CRN’s 2016 Women of the Channel

BELMONT, Calif. – May 23, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of cloud-based business communication and collaboration solutions, today announced that CRN®, a brand of The Channel Company, has named Lisa Del Real, senior director of Channel Programs & Sales Ops, to its prestigious 2016 Women of the Channel List. The women executives who comprise this annual list span the IT channel, representing vendors, distributors, solution providers and other organizations that figure prominently in the channel ecosystem. Each is recognized for her outstanding leadership, vision, and unique role in driving channel growth and innovation.

CRN editors select the Women of the Channel honorees on the basis of their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel.

Recognized by CRN for the third year in a row, Lisa Del Real has evolved RingCentral’s Channel Program by increasing the number of channel partners, introducing new program elements to help partners be more successful, and adding new distributors to the program. Having completed a record sales year in 2015, Lisa spearheaded the launch of the ISV Partner Program, for partners to build integrations with RingCentral and earn commissions, and the Signature Program, which assists partners in scaling their customers’ business to meet demand and needs. Keeping pace with developments to the RingCentral product, she added another global dimension to the program with the addition of Westcon to the distributor portfolio, along with Tech Data, Jenne and ScanSource, to enable scalable support for businesses of all sizes around the world. To further assist partners in providing a great customer experience, she launched the RingCentral Certified Sales Professional (RCSP) Certification. Through these programs, Lisa Del Real has improved the way partners are able to interact with and support their customers.

“These executives have made a lasting mark on our industry—growing and elevating partner programs, leading transitions to new business models and introducing cutting-edge go-to-market strategies, among other remarkable achievements.” said Robert Faletra, CEO, The Channel Company. “We congratulate all the 2016 Women of the Channel and celebrate their singular contributions to the advancement of the channel ecosystem.”

“We’re so proud to celebrate Lisa’s achievements, as RingCentral’s Channel Program wouldn’t be where it is today if it weren’t for her amazing work,” said Zane Long, vice president of Channel Sales. “Lisa has set a strong program foundation so our partners are best prepared to meet the increasing needs of enterprises. She is committed to helping our partners succeed and propelling RingCentral’s solutions in the marketplace.”

The 2016 Women of the Channel list will be featured in the June issue of CRN Magazine and online at www.CRN.com/wotc2016.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

About the Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

CRN is a registered trademark of The Channel Company, LLC.  The Channel Company logo is a trademark of The Channel Company, LLC (registration pending).  All rights reserved.

 

May 19, 2016

RingCentral Named To Forbes List of 100 Most Trustworthy Companies in America for 2016

BELMONT, Calif. — May 19, 2016 — RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced that it was named to Forbes’ List of 100 Most Trustworthy Companies in America for 2016.

The Forbes List of 100 Most Trustworthy Companies is assembled every year by MSCI ESG Research, an independent research firm that vets more than 5,500 publicly-traded North American companies to identify those that consistently display transparent accounting practices and concrete corporate governance.

Companies are ranked based on their Aggressive Accounting and Governance Risk (AGRs) and scored on a 1 to 100 point scale. Aspects considered include high-risk behaviors like regulatory actions, amended filings, revenue and expense recognition methods, and bankruptcy risk.

RingCentral is shown in the mid-market cap group (between $1 and $5 billion) and scored an 88 for its current AGR and an 83 average AGR for the last four quarters.

“We are so honored to be a part of Forbes’ List of 100 Most Trustworthy Companies in America,” said Vlad Shmunis, RingCentral Founder, Chairman and CEO. “This recognition reinforces our core values and our position as a leader and trusted partner in the market. As enterprises want to work with the most reputable companies, trust and dedication are paramount qualities and RingCentral is 100% committed to providing the best experience possible for customers and employees.” 

To see the full list of Forbes’ 100 Most Trustworthy Companies, click here.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern, distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

 

May 11, 2016

RingCentral Announces Certified Delivery Partner Program

BELMONT, California – May 11, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced that it has enhanced its Professional Services offering with the addition of a Certified Delivery Partner Program designed to support global enterprise customers. Certified delivery partners are based around the world to provide hands-on support and fulfill enterprise service requests – including technical design, implementation, network configuration, integration, and monitoring services. Developed to scale, the program is customizable according to the level of professional services capabilities and geographic reach an enterprise may need.

“As enterprises continue to undergo their migration to the cloud, having a scalable, enterprise-grade business communications solution with extensive professional services capabilities is essential to achieve success,” said Walt Weisner, senior vice president of Global Customer Care at RingCentral. “Our certified delivery partners are an extension of our internal Professional Services team, ensuring our customers get what they need to fully leverage their business communications solution so they operate efficiently and effectively engage with their customers.”

Together with the global expansion of RingCentral Office® announced earlier this year, RingCentral has rapidly expanded its Professional Services offerings and worldwide availability, forging strategic partnerships with industry-leading delivery partners to achieve the scale necessary to serve enterprises. The Certified Delivery Partner Program offerings include technical design, implementation, network configuration, integration, and monitoring services, which directly address the needs of larger enterprises migrating from on-premise legacy PBX systems to RingCentral’s cloud communication solutions. 

“We’re seeing increasing demand for cloud-based solutions from enterprises, from CRM to unified communications,” said Bill Martin, president of Momentum Communications, a RingCentral reseller partner and certified delivery partner. “As we strive to provide leading industry solutions to our customers, a big part of the offering is professional services. The RingCentral Certified Delivery Partner Program takes support to the next level for those enterprise customers that have more complex needs and require additional assistance.”

RingCentral has signed multiple national and regional certified delivery partners with the roll out of its new program, and expects the number of partners to grow rapidly.  Many of the partners are resellers of RingCentral, who play a key role in selling to large enterprise customers, as well as providing professional services. RingCentral’s Professional Services engagements are ideal for enterprise businesses with multiple locations, complex network infrastructures, or limited in-house IT resources. The Professional Services team of in-house staff and certified delivery partners are experts in enterprise communications with many years of cloud technology domain knowledge, hands-on experience, adept at assessing network and implementation requirements, and applying best practices for successful customer deployments.

For further information, please visit: //www.ringcentral.com/solutions/professional-services.html.

About RingCentral

RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc.

 

May 9, 2016

RingCentral Partners with Telarus

Belmont, CA. – Monday, May 9, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced its new master agent partnership with Telarus, a market leader for distribution of network, unified communications and cloud services. The announcement comes on the heels of RingCentral’s Q1 2016 earnings results, which showed significant year-over-year performance growth, driven in part by the company’s strongest quarter ever from the indirect channel. With the addition of Telarus to its partner program, RingCentral aims to build on the great channel momentum it has already established in 2016.

“Telarus has a well-known reputation for providing businesses the best technology solutions for their specific needs, and I’m pleased to have them as one of RingCentral’s premier Master Agents,” said Zane Long, vice president of channel sales at RingCentral. “Business needs are becoming more and more centered on agility, mobility, and interoperability. Now, Telarus partners can deliver enterprise-grade cloud business communications solutions to their customers as they migrate away from antiquated legacy on-premise systems.” 

The partnership with Telarus is an extension to the channel program that RingCentral announced earlier this year. Now, Telarus’ 2,000+ agents will have the opportunity to quote and sell RingCentral services for the first time.

“There has been an inflection point in the market where larger enterprise customers are starting to demand cloud solutions like never before,” said Patrick Oborn, co-founder of Telarus. “Our partners have asked for RingCentral, as they are committed to providing market-leading UC services and solutions to their customers. We are thrilled to add RingCentral to our supplier portfolio."

To better serve current and future partners, RingCentral has added and redesigned existing channel manager roles to match the demands of the current channel landscape. One key differentiator in RingCentral’s channel program is its collaboration policy. For opportunities that involve 50 or more employees, RingCentral dedicates a subject matter expert to join the partner team and work with them to close the deal: full provisioning, full implementation, full customer service from RingCentral—full commission to RingCentral partners. While direct sales and partners may experience contention with other organizations, RingCentral’s harmonious relationship with the channel is centered around closing deals together.

RingCentral will participate at the Telarus Partner Summit on June 21-23, 2016 in Park City, UT.

For additional information, please visit www.telarus.com or //www.ringcentral.com/partner/overview.html.

About RingCentral

RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

About Telarus

Telarus is a technology services master agent who holds contracts with over 70 data, voice, and cloud providers. To help our partners See What Others Can’t, we have created a set of tools to help them win more business. We are proud to offer our partners performance monitoring of all circuits ordered, patented pricing tools aide in carrier selection/optimization and cloud engineers to aid partners in complex network design. Our project management team ensures the services ordered are turned up properly. Account management to allow partners to focus on selling while our team manages the renewal process and upsells on their behalf. Telarus was voted the best master agent by the members of the Telecom Association for over five years in a row and is a top 3 channel partner for nearly all providers it represents. For more information on the Telarus partner program, please visit www.telarus.com/partners or call 877-346-3232.

 

April 27, 2016

RingCentral Experiences 33% Revenue Growth in Q1 2016

BELMONT, Calif. — April 27, 2016 — RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communications and collaboration solutions, today announced financial results for the first quarter ended March 31, 2016.

First Quarter Financial Highlights

  • GAAP software subscriptions revenue grew 33% year-over-year to $80.0 million; total revenue was $86.5 million.
  • RingCentral Office® annualized exit monthly recurring software subscriptions (ARR) grew 45% year-over-year to $269.3 million.
  • Total annualized exit monthly recurring software subscriptions (ARR) grew 34% year-over-year to $340.3 million.
  • Non-GAAP software subscriptions gross margin was a record 80.1%, up 6 points year-over-year. GAAP software subscriptions gross margin was 79.1%, up 6 points year-over-year.
  • Non-GAAP operating margin improved to 1.5%, up 9 points year-over-year. GAAP operating margin (loss) improved to (6.9%), up 8 points year-over-year.
  • Net monthly subscriptions dollar retention: RingCentral Office® over 100% and overall subscriptions over 99%.

“The first quarter was a great start to 2016 for RingCentral with revenue and margins showing significant year-over-year performance, driving them both ahead of the high end of our guidance. We believe our multiple growth vectors and significant market opportunity put RingCentral in a great position to continue to see strong growth over the next few years,” said Vlad Shmunis, RingCentral’s Chairman and CEO. “We believe we are well ahead of the competition in terms of investments in innovation, partnerships, and integrations, and we are investing to extend that lead. Looking at our pipeline, innovation roadmap, and the potential for future partnerships, I feel great about the opportunity ahead of us.”

Financial Results for the First Quarter 2016

  • GAAP Revenue: Total revenue was $86.5 million for the first quarter of 2016, up from $65.3 million in the first quarter of 2015. Software subscriptions revenue was $80.0 million for the first quarter of 2016, up from $60.0 million in the first quarter of 2015.
  • GAAP & Non-GAAP Net Income (Loss) Per Share: GAAP net loss per share was ($0.09) for the first quarter of 2016 compared with ($0.15) for the first quarter of 2015. Non-GAAP net income (loss) per share was $0.01 for the first quarter of 2016, compared with a loss of ($0.08) per share for the first quarter of 2015.
  • Balance Sheet: Total cash and cash equivalents at the end of the first quarter of 2016 was $139.1 million, compared with $137.6 million at the end of the fourth quarter of 2015.

Pro Forma Financial Results for the First Quarter 2016

In the first quarter of 2016, RingCentral began to transition direct phone sales to an agency model in which phones are sold to RingCentral’s customers directly by a third party distributor. Under the new agency model, RingCentral receives a commission for phone sales instead of separately recognizing the full sale price and cost of the product. In order to provide transparency to investors, RingCentral is providing supplemental information on a pro forma basis to provide a clear comparison of the Company’s current results with prior periods under the new model. The pro forma information reflects results as-if the Company had fully transitioned to the new agency model for the first quarter of 2016 and for all periods in 2015. This pro forma information is in addition to GAAP and Non-GAAP results.

  • Pro Forma Revenue: Adjusting for the new agency model on a comparable basis, pro forma total revenue grew 34% year-over-year to $83.9 million in the first quarter of 2016, up from $62.7 million in the first quarter of 2015.
  • For the complete pro forma results, please refer to Table 5 included below.
  • For a reconciliation of GAAP to pro forma results for the first quarter of 2016 and for all periods in 2015, please refer to Table 6 included below.

First Quarter 2016 and Recent Business Highlights

  • Recently won a 2,000 user deployment with ARC Document Solutions. ARC is a global technology company focused on document and information management. With over 180 locations around the world, ARC was looking for a single, reliable global solution to cover their needs. RingCentral Global OfficeTM and GlipTM enterprise messaging and collaboration capabilities were some of the key differentiators in winning this business.
  • Announced that New Relic, an industry leading software analytics company, will expand its RingCentral deployment globally, including the implementation of RingCentral Contact CenterTM. After a multi-vendor review of contact center solutions, New Relic determined that RingCentral Contact CenterTM was the ideal solution and the best fit for the company's overall business requirements for engaging customers - with a more reliable and feature-rich offering than other solutions in the market.
  • Announced that well over 100 multinational customers are already using RingCentral's newly launched Global Office solution for their needs abroad.
  • Announced that RingCentral ConnectTM Platform has surpassed the milestone of one million third party API requests per day, up 40% quarter-over-quarter.
  • Announced that GlipTM messaging is experiencing significant traction among RingCentral customers with 3x the usage since the product's acquisition.

Conference Call Details

  • What: RingCentral financial results for the first quarter of 2016 and outlook for the second quarter and full year of 2016.
  • When: Wednesday, April 27, 2016 at 1:30PM PT (4:30PM ET).
  • Dial in: To access the call in the United States, please dial (877) 705-6003, and for international callers dial (201) 493-6725. Callers may provide confirmation number 13634552 to access the call more quickly, and are encouraged to dial into the call 10 to 15 minutes prior to the start to prevent any delay in joining.
  • Webcast: http://ir.ringcentral.com/ (live and replay).
  • Replay: A replay of the call will be available via telephone for seven days, beginning two hours after the call. To listen to the telephone replay in the U.S., please dial (877) 870-5176 from the United States or (858) 384-5517 internationally with recording access code 13634552.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, California. RingCentral, RingCentral Office, RingCentral Connect, RingCentral Global Office, RingCentral Contact Center, Glip and the RingCentral logo are trademarks of RingCentral, Inc.

Forward-Looking Statements

This press release contains “forward-looking statements”, including statements regarding our future financial results, our expectations regarding our continued growth and expansion, our pipeline, our planned investments, our pace of innovation and integration with other technologies, and our future partnerships. Forward-looking statements are subject to known and unknown risks and uncertainties and are based on assumptions that may prove to be incorrect, which could cause actual results to differ materially from those expected or implied by the forward-looking statements. Among the important factors that could cause actual results to differ materially from those in any forward-looking statements are: our ability to grow at our expected rate of growth; our ability to add and retain larger and enterprise customers and enter new geographies and markets; our ability to continue to release, and gain customer acceptance of, new and improved versions of our services; our ability to compete successfully against existing and new competitors; our ability to continue successfully our transition from direct phone sales to acting as Westcon’s agent to sell phones to our customers; our ability to enter into and maintain relationships with carriers and other resellers; our ability to manage our expenses and growth; and general market, political, economic, and business conditions, as well as those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in our Form 10-K for the year ended December 31, 2015, filed with the Securities and Exchange Commission; and in other filings we make with the Securities and Exchange Commission from time to time.

All forward-looking statements in this press release are based on information available to RingCentral as of the date hereof, and we undertake no obligation to update these forward-looking statements, to review or confirm analysts’ expectations, or to provide interim reports or updates on the progress of the current financial quarter.

Non-GAAP Financial Measures

Our reported financial results include certain Non-GAAP financial measures, including Non-GAAP operating income (loss) and Non-GAAP net income (loss) per share. We define Non-GAAP net income (loss) as net income (loss) excluding share-based compensation, acquisition related matters, intercompany translation gains or losses, and other one-time items.

We have included Non-GAAP operating income (loss) and Non-GAAP net income (loss) per share in this press release because they are key measures used by us to understand and evaluate our core operating performance and trends, to prepare and approve our annual budget, and to develop short and long-term operational plans. In particular, the exclusion of certain expenses in calculating Non-GAAP operating income (loss) and Non-GAAP net income (loss) per share can provide a useful measure for period-to-period comparisons of our core business.

Although Non-GAAP operating income (loss) and Non-GAAP net income (loss) per share are frequently used by investors in their evaluations of companies, these non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Because of these limitations, these non-GAAP financial measures should be considered alongside other financial performance measures.

Our reported results also include our total annualized exit monthly recurring subscriptions, RingCentral Office® annualized exit monthly recurring subscriptions, and net monthly subscriptions dollar retention. We define our total annualized exit monthly recurring subscriptions as our total monthly recurring subscriptions multiplied by 12. Our total monthly recurring subscriptions equal the monthly value of all customer subscriptions in effect at the end of a given month. We believe this metric is a leading indicator of our anticipated subscriptions revenue. We calculate our RingCentral Office® annualized exit monthly recurring subscriptions in the same manner as we calculate our total annualized exit monthly recurring subscriptions, except that only customer subscriptions from RingCentral Office® customers are included when determining monthly recurring subscriptions for the purposes of calculating this key business metric. We define Dollar Net Change as the quotient of (i) the difference of our Monthly Recurring Subscriptions at the end of a period minus our Monthly Recurring Subscriptions at the beginning of a period minus our Monthly Recurring Subscriptions at the end of the period from new customers we added during the period, (ii) all divided by the number of months in the period. We define our Average Monthly Recurring Subscriptions as the average of the Monthly Recurring Subscriptions at the beginning and end of the measurement period.

View detailed information

View source version on businesswire.comhttp://www.businesswire.com/news/home/20160427006639/en/

RingCentral
Investor Relations Contact:
Darren Yip, 650-641-2220
ir@RingCentral.com
or
Media Contact:
Jennifer Caukin, 650-561-6348
Jennifer.caukin@ringcentral.com

Source: RingCentral, Inc.

April 26, 2016

Midway University Selects RingCentral

BELMONT, Calif.—April 26, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced that Midway University has selected RingCentral to provide seamless communication between faculty, staff members, and students who learn online from remote locations. The cloud-based solution, RingCentral Office®, is a complete replacement of Midway's existing legacy on-premise system, empowering faculty to hold virtual office hours, conduct online sessions, video conferencing, and interact with students from any location at any time from their mobile devices and laptops.  

"RingCentral has fundamentally transformed how we communicate across our university," said Travis Broome, ERP Administrator and Help Desk Manager at Midway University. "Our legacy system did not support our mobility and communication needs beyond voice. Now we have anytime, anywhere communication, messaging, and collaboration capabilities across our entire faculty, staff and student body. It's a remarkable improvement, both in terms of technology and our ability to provide an exceptional education for our students, many of whom are remote. Two key components of our current strategic plan called for us to strengthen technological resources and enhance support services. This is a significant accomplishment toward both of those goals."

Faculty and staff can now easily communicate with students using their personal mobile devices without disclosing their private phone number. Additionally, they can interact by voice, text, or video from any location. Every faculty member also has their own conference bridge so they can flexibly conduct sessions at their convenience.

"Midway University is a great example of how RingCentral helps academic institutions achieve seamless mobile communications and collaboration, which legacy systems are incapable of doing," said Mitch Tarica, Vice President of Commercial Sales at RingCentral.  "Our cloud-based platform delivers modern, mobile-centric communications solutions, so universities can focus on delivering a superior educational experience regardless of where their faculty, staff and students may be located."

Midway University is now looking at ways to expand the benefits of their RingCentral solution by using it to connect with alumni and other important constituents that have a stake in the continued success of the institution.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc.

About Midway University

Midway University, located in Midway, Kentucky, is a private, non-profit liberal arts college, founded in 1847 by Dr. Lewis L. Pinkerton, as the first school in the United States to serve orphaned and disadvantaged women. Today, Midway University is a leader in providing educational opportunities for men and women who wish to continue their education. Adult undergraduate and graduate programs are offered in an accelerated format where students attend classes in the evening or online. The main campus day program still operates as Kentucky’s only women’s college.

 

April 25, 2016

RingCentral Integrates Communications and Messaging Platform Into More Than 500 Workplace Apps Through New Partnership

BELMONT, Calif.—April 25, 2016 — RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced a groundbreaking integration with Zapier, a Web app automation service, that embeds RingCentral Office® into more than 500 workplace SaaS applications. Available immediately, this integration makes voice and messaging capabilities an integral part of the everyday business workflow in workplaces around the world.

Through this integration, any business currently using Zapier to automate custom workflows can improve customer service and streamline internal communications. Because the integration occurs on the existing Zapier platform, companies don’t need to deploy any development resources to enable RingCentral’s capabilities.

“Communication and collaboration are no longer siloed functions for the modern workforce,” said Wade Foster, CEO of Zapier.  “The launch of the Zapier and RingCentral integration brings powerful cloud communications and collaboration tools directly into a vast number of SaaS apps already being used throughout the workplace.” 

RingCentral’s integration with Zapier makes infusing business communications into every aspect of work even easier and more cost-effective. Customers are now able to set automated responses for missed calls via SMS, Gmail, or team messaging; archive voice recordings or email attachments in Box® or Google Drive™ folders; and kick off a Salesforce or Intercom ticket in response to phone calls from specific numbers.

Some of the more notable apps into which RingCentral can be integrated easily and quickly include: Google Drive™, Google Sheets™, Evernote®, Twitter®, Salesforce®, Dropbox®, WordPress®, Google Calendar™, Gmail™, MailChimp®, Trello®, HubSpot®, Asana™, GitHub®, LinkedIn®, Eventbrite®, Buffer™, PayPal®, and Zendesk®.

“Today’s workplaces need the ability to easily embed their communications functions into all their other business software apps to maximize efficiency in both internal and external communications,” said David Lee, Vice President of Platform Products at RingCentral. “This integration with Zapier is the easiest solution available for embedding communications into many business applications.”

Businesses can create their own custom automations and workflows, including the following:

· Archive a new call recording into a Box or Google Drive folder

· Send an email response via Gmail upon receipt of a new voicemail message

· Send an SMS to a support queue after a missed call from a customer

· Create a new Google Sheets row after ending a phone call

· Post a message in Glip® after receiving a missed call

· Create support tickets for emails with specific patterns

· Send an automated Gmail email or Slack® message after receiving a new SMS

· Respond to a text message by sending an automated response via RingCentral SMS.

The RingCentral Connect Platform™ offers developers a set of tools and services to build, deploy, and manage custom integrations using RingCentral open APIs. To learn more, visit https://developers.ringcentral.com/.

Salesforce® is a trademark of Salesforce.com, Inc. 

LinkedIn® is a trademark of LinkedIn Corporation.

Google Drive™, Google Sheets™, Google Calendar™, Gmail™ are trademarks of Google.

Evernote® is a trademark of Evernote Corporation.

Twitter is a trademark of Twitter, Inc.

Dropbox® is a trademark of Dropbox, Inc.

WordPress® is a trademark of Wordpress Foundation. 

MailChimp® is a trademark of The Rocket Science Group LLC.

Trello® is a trademark of Trello, Inc.

HubSpot® is a trademark of HubSpot, Inc.

Asana™ is a trademark of Asana.

GitHub® is a trademark of GitHub, Inc.

Eventbrite® is a trademark of Eventbrite, Inc.

Buffer™ is a trademark of Buffer.

PayPal® is a trademark of PayPal, Inc.

Zendesk® is a trademark of Zendesk, Inc.

Box® is a trademark of Box, Inc.

Slack® is a trademark of Slack Technologies, Inc.

About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, the RingCentral logo, RingCentral Office, Connect Platform, and Glip are trademarks of RingCentral, Inc.

 

April 22, 2016

Software Analytics Company Chooses RingCentral

Belmont, Calif. – April 22, 2016 – RingCentral, Inc. (NYSE: RNG), a leading provider of cloud business communication and collaboration solutions, today announced that New Relic, an industry leading software analytics company, will expand its RingCentral deployment globally, including the implementation of RingCentral Contact Center™. New Relic currently uses RingCentral as its cloud communications solution, and the company has plans to expand its rollout of RingCentral Office® domestically and internationally, also selecting RingCentral Contact Center™ to support its global customer base.

“New Relic has used RingCentral for a couple of years now and the company has been a true partner, helping us leverage its cloud-based solution and continually supporting our needs as a global business,” said Philip Luedtke, Senior Director of IT, New Relic. “By using RingCentral’s platform, we have access to rich features, a convenient mobile app that empowers our distributed workforce, and a highly scalable and flexible solution.”

After a multi-vendor review of cloud contact center solutions, New Relic determined that RingCentral Contact Center™ was the ideal solution and the best fit for the company’s overall business requirements for engaging customers – with a more reliable and feature-rich offering than other solutions in the market.

“We aim to provide a VIP experience for New Relic customers and that requires a comprehensive contact center solution with reporting, analytics, queuing, and call distribution, along with all of the other baseline features that our team expects,” said Luedtke.

As a software analytics company, New Relic has high standards and expectations for its cloud phone system to provide detailed reporting and analytics capabilities. RingCentral solves this need for New Relic, giving the company intuitive, graphical dashboards and reporting to analyze calling insights and manage performance.

“We’re proud to say that RingCentral has provided a best-in-class business communications solution for New Relic,” said Mitch Tarica, Vice President of Commercial Sales at RingCentral. “We’ve proven our ability to offer centralized management, scalability, and detailed reporting – while giving New Relic employees feature-rich communication solutions that can be used across any device. New Relic’s plans to roll out RingCentral further across its organization, expand its deployment internationally, and add RingCentral Contact Center™ is great validation of the service and support we are providing their team.”

 

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple.  RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, RingCentral Contact Center, and the RingCentral logo are trademarks of RingCentral, Inc. 

 

April 14, 2016

RingCentral's Partner Program Earns 5-Star Rating


BELMONT, Calif. – April 14, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, announced today that CRN ®, a brand of The Channel Company, has given RingCentral’s Partner Program a 5-Star rating in its 2016 Partner Program Guide. This annual guide is the definitive listing of technology vendors that service solution providers, or provide products through the IT channel. The 5-Star Partner Program Guide rating recognizes an elite subset of companies that offer solution providers the best partnering elements in their channel programs.

To determine the 2016 5-Star ratings, The Channel Company’s research team assessed each vendor’s application based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support and communication.

RingCentral works with world-class distributors, master agents, and carrier partners to bring cloud business communication and collaboration solutions to enterprises around the world. Delivered on a state-of-the-art cloud platform, RingCentral solutions deliver voice, video, conferencing, messaging, team collaboration and contact center solutions into a seamless experience. Easier to manage and more flexible and cost-efficient than legacy, on-premise communications systems, RingCentral’s cloud solutions meet the needs of modern distributed and mobile workforces.

“Solution providers have more choices than ever before when it comes to selecting vendor partners,” said Robert Faletra, CEO, The Channel Company. “Identifying the right vendor with the right technologies and the right channel approach can mean the difference between successful adoption of a new technology or business model and an awkward, unnecessarily difficult integration. Our annual Partner Program Guide and 5-Star ratings recognize the best channel programs available in the market today and serve as a valuable resource for solution providers looking for the right fit.”

“We’re honored to be recognized by CRN as one of the leading channel programs,” said Zane Long, Vice President of Channel Sales at RingCentral. “RingCentral invests heavily in the channel and understands the value that partners bring to customers. This year, we’re focusing on taking this program to the next level, making our partners collaborative stakeholders in the success of our joint customers, and bolstering our global presence to meet the needs of the modern enterprise.”

The 2016 Partner Program Guide is featured online at www.CRN.com/ppg2016.

 

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

 

About the Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com

CRN is a registered trademark of The Channel Company, LLC.  The Channel Company logo is a trademark of The Channel Company, LLC (registration pending).  All rights reserved.

 

April 12, 2016

DHC USA Selects RingCentral's Cloud Solution

BELMONT, Calif.— April 12, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced DHC USA, the American subsidiary of Japan's leading direct-to-consumer skincare company, has selected RingCentral to address its cloud communications needs. DHC USA has adopted RingCentral Office®, an advanced cloud phone solution, team messaging and collaboration, and RingCentral Contact Center™, a solution for customer engagement.

“RingCentral delivers the most comprehensive and easy to manage solution for accelerating and improving our external and internal business communications,” said Darcy Manning, Chief Operating Officer and General Counsel of DHC USA. “From multichannel contact center customer interactions to cross-departmental collaboration, RingCentral keeps us engaged and on track at all times. By moving to RingCentral, we no longer have the headache or expense of maintaining our legacy on-premise PBX systems, which was an onerous task for our IT team.”

The first quarter in the calendar year is the busiest and most critical time for DHC USA. Millions of catalogs are mailed out across the U.S. generating a heavy volume of customer response to the DHC USA customer care center. RingCentral implemented its Contact Center solution in just a few weeks allowing DHC USA to quickly take advantage of the powerful new capabilities during its peak period. Customers can easily engage with DHC USA through the communications channels they prefer, whether by phone, chat, or email. It also provides greater flexibility and speed for customer care advisors to communicate with other DHC USA employees to help resolve issues, improve customer relations, and increase loyalty.

In addition, RingCentral's Glip® messaging capabilities provide DHC USA with a solution to improve cross-departmental communication and project management by integrating disparate business applications under a common collaborative framework. Integrated with RingCentral Office®, DHC USA intends to use Glip® to allow teams to work together more easily and effectively, while reducing their reliance on email and streamlining daily workflow.  

“DHC USA is experiencing the full advantage of a unified communications solution, from messaging, to voice calling, to customer support,” said Ryan Azus, Senior Vice President of Worldwide Sales for RingCentral. “We’re proud to help them streamline their communications experience to yield increased customer engagement and employee productivity. As DHC USA continues to scale and grow, we’re committed to addressing their needs by delivering solutions that yield tangible benefits.”

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, RingCentral Contact Center, Glip, and the RingCentral logo are trademarks of RingCentral, Inc.

About DHC

DHC Corporation is one of the world’s leading manufacturers and marketers of high-quality products, including skincare items, makeup, fine foods and more. DHC was founded in Japan more than 30 years ago and has offices in Korea, Taiwan, Hong Kong, China and the United States. It is one of the top five Japanese skincare companies and serves millions of customers globally, with annual worldwide sales approaching $1 billion. In 2017, DHC USA will celebrate 20 years in the United States.

 

April 7, 2016

KJWW-TTG Chooses RingCentral's Cloud Solution

BELMONT, Calif.—April 7, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced that recently merged IMEG company, KJWW-TTG, a leading engineering consulting firm, has selected RingCentral to efficiently unite its growing distributed, global and mobile workforce with a cloud-based communications solution. With more than 1,000 employees distributed across 25 U.S. locations and India, KJWW-TTG is implementing RingCentral Office®, a cloud PBX integrated with fully featured messaging capabilities, to streamline business communication and foster effective project collaboration.

Prior to the merger, each office location had a different on-premise communication system, creating efficiency challenges for an IT staff tasked with managing all locations. KJWW-TTG is now deploying a single cloud communications solution globally. This has significantly minimized the IT burden and eliminated a lot of business operational inefficiencies. In addition, KJWW-TTG has quickly adopted RingCentral’s team messaging and collaboration capability, Glip®. Integrated with RingCentral Office®, it offers powerful team communication, file sharing, task assignment, one-click meetings, and project management, enabling employees and customers to have meaningful and productive interactions.

“With the recent merger of KJWW-TTG, we saw an opportunity to modernize our communications systems,” said Brian Bolander, Information Technology Director at KJWW-TTG. “We had multiple on-premise legacy systems that were expensive, difficult to manage, and ineffective for our widely distributed customer and employee base. Our business requires our employees to be highly collaborative with our customers and amongst themselves.  Additionally, since RingCentral integrates with tools we already use, including Microsoft Office365 and Salesforce, it helps our employees be more productive.”

To unify the globally distributed workforce in India, KJWW-TTG plans to leverage RingCentral Global OfficeTM, which enables multinational businesses to easily add multiple geographies to their single RingCentral Office® account. This capability streamlines business communications across the globe between customers and business colleagues, bringing scalability to the enterprise without the complexity and hassle typically associated with setting up multiple local systems.

“We’re excited to help KJWW-TTG’s workforce experience tremendous productivity gains from using RingCentral Office®,” said Mitch Tarica, Vice President of Enterprise Sales at RingCentral. “As capabilities like team messaging combined with other communications features become important, we’re dedicated to providing the latest innovations that contribute to a more collaborative and efficient business environment for our customers.” 

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, RingCentral Global Office, Glip, and the RingCentral logo are trademarks of RingCentral, Inc.

About KJWW-TTG

KJWW-TTG is a full service engineering consulting firm with a team of over 1,000 professionals. KJWW-TTG’s services cover the full spectrum of engineering—including construction support services needed to successfully carry projects from planning through construction phases.  KJWW’s dramatic growth over the years can be attributed to innovative engineering solutions, a collaborative project approach, and the firm’s on-going commitment to education and employee retention. TTG and KJWW, founded in 1955 and 1961, respectively, combine to bring 114 years of experience, along with many award-winning projects in sustainable design.

 

March 15, 2016

RingCentral Extends Channel Program

BELMONT, Calif.—March 15, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communications and collaboration solutions, today announced at the 2016 Channel Partners Conference that it has enhanced its channel program. RingCentral has also appointed Zane Long as Vice President of Channel Sales to further develop the channel program and extend RingCentral’s services globally. As enterprises in every industry continue to grow and realize the benefits of cloud-based solutions that are open to integration and interoperability, channel partners will be essential in putting RingCentral solutions in front of global customers.

Channel Veteran to Lead Charge with Partners

Long brings more than 13 years of channel success to the RingCentral team, having previously served as Vice President of Vonage’s Global Strategic Partner Group and Cbeyond’s National Vice President of Channel Sales. He has spent his career developing business relationships with a number of leading distributors and master agents in the Channel community. One of Long’s first initiatives will be to expand RingCentral’s Master Agent program, including adding a Master Agents tier, which will increase the number of sub-agents quoting and selling RingCentral products. Secondly, he will focus on enhancing the global channel presence by working with RingCentral distributors to gain access to new global partners.

“Enterprises of every type are realizing that cloud communication solutions are best positioned to support the modern workforce,” said Long. “As we see increased demand from our customers in the U.S. and abroad, engaging and working with the channel on a global scale will be absolutely critical to RingCentral’s continued growth. RingCentral has long been a pioneer in bringing the benefits of interoperability and cloud-based business communications to the enterprise, and I’m excited to help support our channel partners in this expansion.”

A Refreshed Commitment to the Channel

RingCentral’s Channel Sales Program had a record year in 2015, driven by deep relationships with partners such as TechData, Westcon-Comstor, IngramMicro and Jenne, and the company’s leadership is fully committed to fostering the channel into a truly dynamic sales operation.  As the market leader in Unified Communications as a Service (UCaaS) — an industry with a market potential in the multi-billions — RingCentral provides great benefit to channel partners looking to put the best cloud-based communications solutions into the hands of their customers. With more than 300,000 global customers, RingCentral is maximizing upmarket expansion and partnerships with leading carriers and distributors to further strengthen its position as the leader in the UCaaS space.

In addition to providing continued support to current distribution partners, RingCentral will focus on launching additional strategic distribution partnerships in 2016, as well as adding an exclusive group of Master Agents.  These Master Agent relationships will give RingCentral access to thousands of sub-agents who will now have the opportunity to quote and sell RingCentral services for the first time.

To better serve current and future partners, RingCentral will be adding and redesigning existing channel manager roles to match the demands of the current channel landscape. One key differentiator in RingCentral’s channel program is its collaboration policy. For opportunities that would involve 50 or more users, RingCentral dedicates a subject matter expert to join the partner team and work with them to close the deal: full provisioning, full implementation, full customer service from RingCentral—full commission to RingCentral partners. While direct sales and partners may experience contention with other organizations, RingCentral’s harmonious relationship with the channel is centered around closing deals together.

“Our entire company is determined to make 2016 the year we substantially enhance our partner program into a world-class channel program that would be the model for other cloud-based companies,” said Ryan Azus, senior vice president of Worldwide Sales. “As a company, we plan to invest and work closely with channel partners to ensure our mutual success.”

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple.  RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

 

March 3, 2016

Glip Usage Triples Since RingCentral Acquisition

BELMONT, Calif.—March 3, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud communications and collaboration solutions, today announced that Glip® is experiencing significant traction among RingCentral customers with 3x the usage since acquisition. RingCentral Office® cloud PBX services integrated with Glip® messaging and collaboration capabilities is arming business professionals with multi-modal communication to empower workflow productivity.

The new messaging and collaboration capabilities in RingCentral Office® enable effective team communication, file sharing, task assignment, one-click meetings, project management, and can integrate with other cloud applications, such as Google Drive, Asana, Github, Jira, Zendesk, and many others. These powerful new capabilities inspire increased dialogue and meaningful productivity gains.

New Browser-Based Enterprise Voice Communications Integrated With Messaging

At Enterprise Connect 2016, RingCentral will unveil a new capability enabling users to escalate a messaging conversation to a voice call by leveraging the enterprise cloud phone system, company directory and WebRTC-enabled browsers. Currently in beta, this new capability allows users to experience real-time voice calls natively in the browser with a single click of a button, without the need for a separate application, making it a more streamlined and convenient experience.

“Businesses view messaging and collaboration as a must-have in today’s workplace rather than a nice-to-have,” said Peter Pezaris, Vice President of Application Engineering at RingCentral. “RingCentral is the industry’s first unified cloud communications and collaboration provider to offer a high-quality enterprise voice experience with a fully-featured messaging and collaboration solution so businesses can improve customer and peer engagement while reducing the complexity and cost of enterprise communications.”

What Customers Are Saying

Ross Coupland, Domain Relationship & UX Systems Manager at 365Tickets, a Jersey, UK-based company that sells tickets for a range of activities, tours and attractions all over the world: “Many of the more basic collaboration platforms generate significant spend on training, uptake and acceptance. We also needed more than just instant messaging and file sharing. We found that most of the other products that were compatible with Google Drive, Hangouts, etc. required a high monthly cost per user. Glip® makes handling projects and daily tasks really easy and it also works with RingCentral Office®, meaning that we can make video and audio conferences with a single click. We have been really impressed with the increased efficiency and reduction in emails since using Glip® that we are looking into a complete roll out across the entire company

Brian Bolander, IT Director at TTG Corp, a full service engineering consulting firm: “We were using Skype for Business previously as it came with the Office365 package, but when we moved to RingCentral for better voice quality and saw Glip®, we were really impressed. Glip® is easy to use, our employees love the teams feature and being able to quickly start a video conference call. With RingCentral, we have all the collaboration tools we need to be successful and don’t need to overcomplicate things by using a separate messaging app.”

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, Glip and the RingCentral logo are trademarks of RingCentral, Inc.

 

March 3, 2016

RingCentral Connect Platform Gets 1M API Requests per Day

BELMONT, Calif.—March 3, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communications and collaboration solutions, today announced the rapid growth of its RingCentral Connect Platform™. Less than one year after launching, the RingCentral Connect Platform™ has surpassed the milestone of one million API requests per day, and saw an increase of more than 50 percent in API requests from third party developers in Q4 2015.

First launched in 2015, the RingCentral Connect Platform™ offers developers a set of tools and services to build, deploy, and manage custom integrations using RingCentral open APIs. The platform has integrated with a number of leading SaaS providers, including Salesforce, Microsoft Office 365 and Google for Work, enabling customers’ employees to be more productive and maximize efficiency at work.

New WebRTC API

RingCentral also announced today that it is now making WebRTC APIs available to third party developers in beta, opening up direct access to RingCentral’s voice services. The WebRTC APIs will allow developers to integrate voice capabilities into web browsers and apps, empowering them to continue innovating on new ways to bring RingCentral’s enterprise cloud communications into their business applications and websites.

“The tremendous growth of our RingCentral Connect Platform™ is a testament to the heightened success of cloud communications and the market demand for interoperability,” said Kira Makagon, Executive Vice President of Innovation at RingCentral. “We’re excited to have the developers leverage our open WebRTC API so that businesses can continue to improve upon customer satisfaction.”

Other Integrations & Updates

Recent partners and customers who have joined the RingCentral Connect PlatformTM include the following:

  • Google for Work – An integration announced last year that was recognized in the “Recommended for Google Apps for Work” program and to date has been adopted by over 1,000 businesses
  • Zapier (Beta) – A cloud integration service that enables users to build custom workflows between RingCentral and more than 500 pre-integrated software tools such as Salesforce, Gmail, Dropbox, Box, and MailChimp, all using a simple workflow builder that requires no development
  • Gainsight™ – A customer success company that presents click-to-call phone numbers within Gainsight modules powered by RingCentral’s cloud phone system, allowing customer success professionals and account managers to seamlessly incorporate one-on-one phone calls into their daily workflow
  • I Love Travel – A family of travel brands offering innovative youth and student travel experiences that leveraged the RingCentral Connect Platform™ to create a real-time dashboard tracking the status and activity of over 100 customer service agents
  • Sikka Software – An ecosystem of cloud-based apps providing unprecedented insights into retail healthcare private practices that integrates its Call Optimizer app with RingCentral to automatically display patient health and financial data during phone calls and increase phone efficiency

For additional information, please visit hhttps://developers.ringcentral.com/. RingCentral will be at Enterprise Connect booth #305.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, the RingCentral logo, and Connect Platform are trademarks of RingCentral, Inc.

 

March 3, 2016

RingCentral to Unveil New Products at Enterprise Connect

What: Today’s workplace needs are evolving as businesses expand globally and workforces become more mobile and dispersed. RingCentral is addressing the growing demand in the workplace for seamless communications and collaboration experiences through a simple, integrated, cloud platform. This single platform extends globally and offers a comprehensive solution for uniting people across multiple offices, empowering them to communicate in any mode, from anywhere, on any device.

At Enterprise Connect 2016, RingCentral will showcase its products with the latest communication and collaboration capabilities to delight customers - including CIOs, IT administrators, end-users, and contact center managers. These include:

  1. Global Business Communications Made Simple - RingCentral will showcase Global Office™, a single cloud solution extended to support multinational enterprises. Launched two weeks ago, RingCentral Global Office™ has been adopted by more than 100 businesses looking for an efficient and simple way to support distributed offices and employees globally. Connecting workforces across multiple countries, RingCentral Global Office™ reduces complexity and high costs of maintaining multiple, legacy on-premise PBX systems with a single cloud solution. RingCentral customers simply add international geographies to their existing RingCentral Office® account, so employees abroad have a local, in-country experience while being globally connected together on a single communications solution.
  2. Teamwork Realized - Integrated with RingCentral Office®, Glip® team messaging and collaboration has experienced significant traction among RingCentral customers, with a 3x increase in usage since the company was acquired. Glip® features team messaging with file sharing, notes, task management, calendars - combined with RingCentral capabilities including click-to-call, corporate directory, conferencing and online meetings. At Enterprise Connect, RingCentral will unveil a new capability enabling end-users to escalate a messaging conversation to a voice call by leveraging the enterprise cloud phone system, company directory and WebRTC-enabled browsers. Currently in beta, this new capability allows users to experience real-time voice calls natively in the browser with a single click of a button, without the need for a separate application, making it a more streamlined and convenient experience.
  3. The Power of an Open Platform - RingCentral Connect Platform™ offers a set of tools and services to build, deploy, and manage custom application integrations using open APIs. The Connect Platform™ has surpassed the milestone of one million API requests per day, and saw an increase of more than 50 percent in API requests from third party developers in Q4 2015. Launching at Enterprise Connect, RingCentral is making WebRTC APIs available to third party developers in beta, opening up direct access to RingCentral’s voice services. RingCentral already offers integrations with leading cloud SaaS applications, such as Salesforce, Microsoft Office 365, and Google for Work, and new integrations include: Zapier, Gainsight, I Love Travel, and Sikka Software.
  4. The Connected Customer - RingCentral last year brought to market the extremely well-received RingCentral Contact Center™ product. The contact center solution is integrated with RingCentral Office®, enabling greater flexibility and speed to communicate between call center personnel and employees in the rest of the business. It also gives contact center agents the ability to engage customers through multiple channels including: voice, email, chat, and SMS.

In addition, RingCentral will participate in a variety of speaking sessions with its own experts during the Enterprise Connect conference. Sessions with RingCentral include:

  • “Solving the Global Enterprise Communications Challenge” with Mitch Tarica, VP of Sales, March 8, 2016, 2:00 to 2:20 p.m. ET on the exhibit show floor
  • “APIs in Action: Demos of Real-World UC Application Integrations” a panel with Daniel Heighton, RingCentral customer and lead developer for Construction Monitor, March 8, 2016, 1:30 to 2:15 p.m. ET
  • “Are Mobile First Collaboration Platforms the Salvation of Mobile UC?” a panel with Peter Pezaris, VP of Applications, March 9, 2016, 8:00 to 8:45 a.m. ET
  • “The Cloud & Your Costs: Understanding the Changing Business Model” a panel with David Sipes, Chief Revenue Officer, March 9, 2016, 8:00 to 8:45 a.m. ET
  • “In Search of a Google Strategy for UC?” a panel with Marco Casalaina, VP of Integrations, March 9, 2016, 1:30 to 2:15 p.m. ET

Where & When: Enterprise Connect attendees in Orlando, Florida, at the Gaylord Palms Resort & Conference Center, March 7-10, 2016 can visit RingCentral at Booth #305.
For more information on RingCentral at Enterprise Connect or to book a meeting at the conference, email corporatecommunications@ringcentral.com.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, the RingCentral logo, RingCentral Office, RingCentral Global Office, and the Connect Platform are trademarks of RingCentral, Inc.

 

March 2, 2016

RingCentral Associate Vice President of Product Management Ritu Mukherjee Selected for YWCA Silicon Valley’s Tribute to Women Award

BELMONT, Calif.—March 2, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud communications and collaboration solutions, today announced that Ritu Mukherjee, Associate Vice President of Product Management at RingCentral, is among an exceptional group of women selected for the prestigious YWCA Silicon Valley Tribute to Women Award. Mukherjee is one of 39 women who will be honored at the awards ceremony and dinner in May.

This year marks the 32nd anniversary of YWCA Silicon Valley and local employers coming together to honor outstanding executive women in an event that reflects YWCA’s mission of empowering women and eliminating racism. The YWCA has honored more than 1,200 executive women over the years and has recognized more than 400 organizations in a variety of fields including technology, healthcare, biotechnology, education, law, real estate, human services and financial sectors. The organizations range in size as well as structure and all share the same principle of valuing executive women and the unique perspective they bring to their employers and to their community.

Kira Makagon, who serves as Executive Vice President of Innovation at RingCentral, nominated Mukherjee for this honor. “Ritu is passionate about continually making a positive impact at RingCentral through her strong work ethic and leadership by example,” says Makagon. “Her commitment to making a difference across both the organization and in the broader community is commendable. We are thrilled to call Ritu our colleague and congratulate her on receiving this esteemed honor from the YWCA Silicon Valley.”

The YWCA’s mission is to eliminate racism and empower women. As the first and only multi-service agency for women in Santa Clara County, YWCA Silicon Valley empowers and heals and makes it possible for women, children and families to flourish. These interconnected programs serve over 18,000 people annually at more than twenty community-based locations and include rape crisis, domestic violence, human trafficking, counseling, child care and TechGYRLS®, a STEM after-school program for girls. For more information on the YWCA, visit www.ywca-sv.org.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

 

February 23, 2016

Comprehensive Blood & Cancer Center Chooses RingCentral

BELMONT, Calif.—February 23, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud communications and collaboration solutions, today announced that Comprehensive Blood & Cancer Center (CBCC), a leading free standing, UCLA affiliated, privately held cancer center in the United States, has migrated its communications to the cloud by selecting RingCentral Office to replace its legacy on-premise Avaya PBX system. 

With a need to support an untethered working environment to better serve patients, CBCC adopted  RingCentral Office, a complete cloud business communications solution designed for the mobile workforce, enabling physicians, nurse practitioners, and employees to easily stay connected anytime, anywhere. Using RingCentral on mobile devices, CBCC has seen significant improvement in the patient experience, as doctors are more reachable and can return patient calls from any location while maintaining the privacy of their personal mobile contact.

“Moving to the cloud for our communications was the best decision we’ve made as we’re now connected with our patients and colleagues whether we are in the office, at home or even traveling overseas," said Dr. Ravi Patel, founder of CBCC. “Our patients are happier, our IT staff is focused on more productive areas, and we now have a state of the art solution that makes our future expansion limitless. RingCentral has helped significantly with video conferencing and web meetings, powerful communication tools, often needed in managing and planning complex cancer care both locally and nationally.”

CBCC’s legacy system had no flexibility to efficiently manage patient call volumes, had reached its scalability limits, had no mobility support, and was expensive and difficult to maintain. With RingCentral Office, CBCC’s patient-facing staff has become more productive, helping improve the overall patient experience. Furthermore, the IT staff no longer has to bear the burden of managing complex PBX equipment, and can now focus on productive, business-impacting matters. When CBCC recently expanded its office space, the IT team wasn’t concerned with how to scale the communications system since RingCentral Office is cloud-based.

“Our goal is to help businesses effectively communicate with their customers – in this case, efficiently and flexibly connect physicians with their patients,” said Mitch Tarica, vice president of Enterprise Sales for RingCentral. "The staff at CBCC is doing amazing work, and a key pillar of delivering excellent healthcare services is enabling seamless patient communications. We’re glad that RingCentral has been able to migrate CBCC to the modern cloud communications solution."

CBCC is committed to investing in new technologies and treatment options, recently including the CBCC CyberKnife® Center, the first and only robotic radiosurgery system, and the only technology in the world located at a free standing cancer center.

 

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple.  RingCentral is headquartered in Belmont, Calif. RingCentral, the RingCentral logo, and RingCentral Office are trademarks of RingCentral, Inc.

About Comprehensive Blood & Cancer Center

CBCC has treated over 100,000 patients since it first opened in 1984. CBCC has continually expanded and has earned the recognition as the largest free standing, privately held cancer center in the United States. The more than 100,000 square foot facility, CBCC is the largest free-standing cancer center on the west coast with a world class professional team, providing the most innovative technology for detecting and treating cancer, including the Cyberknife and cutting edge clinical trials with UCLA, and much more.   CBCC’s motivation has always been to provide the finest care available—offering patient and community a “One Stop Shop” for Comprehensive Cancer Care.

 

February 18, 2016

RingCentral Wins TMC Internet Telephony Product of the Year Award

BELMONT, Calif.—February 18, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud communications and collaboration solutions, today announced that TMC, a global integrated media company, has named RingCentral Office a recipient of the 2016 Internet Telephony Product of the Year Award.  The 17th Annual Internet Telephony Product of the Year Award recognizes and honors companies that developed exceptional VoIP and IP communications products and services.

“We are honored to receive the 2016 Internet Telephony Product of the Year Award presented by TMC,” said Kira Makagon, executive vice president of Innovation at RingCentral. “Our vision is to unify communications so that global businesses can work faster and smarter by removing the complexities and inflexibility inherent in legacy on-premise systems. RingCentral’s single cloud solution provides businesses with unparalleled functionality, reliability and value that’s easy to deploy globally.”

RingCentral Office is a complete cloud business communications solution designed for today’s mobile and dispersed workforces. RingCentral Office replaces complex, on-premise legacy phone systems, while offering a rich feature set of voice, messaging, text, conferencing, online meetings, team collaboration and seamless integrations with industry-leading business solutions such as Google for Work, Office 365, Salesforce, and ZenDesk. With the recent introduction of RingCentral Global Office, the solution is designed for multinational enterprises that need to unify their global workforces with a highly scalable, customizable, single solution.

“It gives me great pleasure to recognize RingCentral with a 2016 Product of the Year Award for its commitment to excellence and innovation,” said Rich Tehrani, CEO, TMC. “In the opinion of our distinguished judges, RingCentral Office has proven to be among the best communications and collaboration solutions available on the market. I look forward to continued innovation from RingCentral.”

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple.  RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, RingCentral Global Office and the RingCentral logo are trademarks of RingCentral, Inc.

 

February 4, 2016

RingCentral Announces Revenue Growth of 35% for Fourth Quarter 2015

Date: February 4, 2016

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a leading provider of cloud business communications and collaboration solutions, today announced financial results for the fourth quarter and full year ended December 31, 2015.

Fourth Quarter Financial Highlights:

  • Overall revenue increased 35% year-over-year to $83.4 million; software subscriptions revenue increased 36% year-over-year to $76.5 million.
  • Total annualized exit monthly recurring software subscriptions were up 34% year-over-year to $317.4 million.
  • RingCentral Office® annualized exit monthly recurring software subscriptions were up 45% year-over-year to $247.4 million.
  • Net monthly subscriptions dollar retention: RingCentral Office® over 100% and overall over 99%
  • Non-GAAP software subscriptions gross margin improved 5.4 points to 78.7% in the fourth quarter of 2015 from 73.3% in the same period a year ago. GAAP software subscriptions gross margin improved 5.2 points to 78.0% in the fourth quarter of 2015 from 72.8% in the same period a year ago.
  • Non-GAAP operating margin improved to 1.0% up from (8.3%) in the fourth quarter of 2014. GAAP operating margin of (7.2%) improved from (15.1%) in the fourth quarter of 2014.

“Q4 was a strong finish to an outstanding year. In 2015 we exhibited a combination of solid top line growth and meaningful margin expansion, resulting in the company reaching profitability in Q3. We continued our rapid pace of innovation and expansion up-market, successfully launched two new major carrier partners, and were selected by Gartner as the UCaaS Magic Quadrant leader,” said Vlad Shmunis, RingCentral’s Chairman and CEO. “We finished the year with tremendous momentum. In Q4 we had strong revenue growth across all market segments, our highest gross margins to date, and excellent traction up-market.”

Financial Results of the Fourth Quarter 2015:

  • Revenue: Total revenue was $83.4 million for the fourth quarter of 2015, up 35% from the fourth quarter of 2014. Software subscriptions revenue was $76.5 million for the fourth quarter of 2015, up 36% from the fourth quarter of 2014.
  • Net Income (Loss): GAAP net income (loss) per diluted share was ($0.10) for the fourth quarter of 2015 compared with ($0.15) for the fourth quarter of 2014. Non-GAAP net income (loss) per diluted share was $0.01 for the fourth quarter of 2015, compared with ($0.08) per diluted share for the fourth quarter of 2014.
  • Balance Sheet: Total cash and short-term investments at the end of the fourth quarter of 2015 was $137.6 million, compared with $132.3 million at the end of the third quarter of 2015.

Financial Results of the Full Year 2015:

  • Revenue: Total revenue was $296.2 million for the full year of 2015, up 35% from the full year of 2014. Software subscriptions revenue was $271.2 million for the full year of 2015, up 36% from the full year of 2014.
  • Net Income (Loss): GAAP net income (loss) per diluted share was ($0.46) for the full year of 2015 compared with ($0.72) for the full year of 2014. Non-GAAP net income (loss) per diluted share was ($0.12) for the full year of 2015, compared with ($0.48) per diluted share for the full year of 2014.
  • Balance Sheet: Total cash and short-term investments at the end of 2015 was $137.6 million, down from $141.7 million at the end of 2014.

Fourth Quarter 2015 and Recent Business Highlights:

  • Launched RingCentral Global Office, designed to address needs of multinational enterprises. Connecting the global workforce across multiple countries, RingCentral Global Office reduces complexity and high costs for multinational enterprises that have multiple, legacy on-premise PBX systems with a single cloud solution.
  • Entered into an agreement with Westcon Group to distribute phones to RingCentral customers, removing phone revenue from the Company’s future P&L. Westcon has also become a VAR for the Company’s cloud business communications solutions.
  • Chosen by Google as a top partner and one of the first solutions in the “Recommended for Google Apps for Work” program.
  • Appointed David Sipes as Chief Revenue Officer, a newly created position to oversee the company’s worldwide go-to-market activities including sales, marketing, customer care, as well as business and corporate development.

Conference Call Details:

  • What: RingCentral financial results for the fourth quarter and full year of 2015 and outlook for the first quarter and full year of 2016.
  • When: Thursday, February 4, 2016 at 2PM PT (5PM ET).
  • Dial in: To access the call in the United States, please (877) 705-6003, and for international callers dial (201) 493-6725. Callers may provide confirmation number 13629019 to access the call more quickly, and are encouraged to dial into the call 10 to 15 minutes prior to the start to prevent any delay in joining.
  • Webcast: http://ir.ringcentral.com/ (live and replay).
  • Replay: A replay of the call will be available via telephone for seven days, beginning two hours after the call. To listen to the telephone replay in the U.S., please dial (877) 870-5176 from the United States or (858) 384-5517 internationally with recording access code 13629019.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, California. RingCentral and the RingCentral logo are registered trademarks of RingCentral, Inc.

Forward-Looking Statements

This press release contains “forward-looking statements”, including statements regarding our future financial results, our continued expansion up-market, our pace of innovation and expansion up-market, and the removal of phone revenues from our future P&L. Forward-looking statements are subject to known and unknown risks and uncertainties and are based on assumptions that may prove to be incorrect, which could cause actual results to differ materially from those expected or implied by the forward-looking statements. Among the important factors that could cause actual results to differ materially from those in any forward-looking statements are: our ability to grow at our expected rate of growth; our ability to add and retain larger and enterprise customers and enter new geographies and markets; our ability to continue to release, and gain customer acceptance of, new and improved versions of our services; our ability to compete successfully against existing and new competitors; our ability to exit successfully from direct phone sales and act as an agent to sell phones to our customers on behalf of Westcon; our ability to enter into and maintain relationships with carriers and other resellers; our ability to manage our expenses and growth; and general market, political, economic, and business conditions, as well as those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in our Form 10-Q for the quarter ended September 30, 2015, filed with the Securities and Exchange Commission; and in other filings we make with the Securities and Exchange Commission from time to time.

All forward-looking statements in this press release are based on information available to RingCentral as of the date hereof, and we undertake no obligation to update these forward-looking statements, to review or confirm analysts’ expectations, or to provide interim reports or updates on the progress of the current financial quarter.

Non-GAAP Financial Measures

Our reported financial results include certain Non-GAAP financial measures, including Non-GAAP operating income (loss) and Non-GAAP net income (loss) per share. We define Non-GAAP net income (loss) as net income (loss) excluding share-based compensation, acquisition related matters, intercompany translation gains or losses, and other one-time items.

We have included Non-GAAP operating income (loss) and Non-GAAP net income (loss) per share in this press release because they are key measures used by us to understand and evaluate our core operating performance and trends, to prepare and approve our annual budget, and to develop short and long-term operational plans. In particular, the exclusion of certain expenses in calculating Non-GAAP operating income (loss) and Non-GAAP net income (loss) per share can provide a useful measure for period-to-period comparisons of our core business.

Although Non-GAAP operating income (loss) and Non-GAAP net income (loss) per share are frequently used by investors in their evaluations of companies, these non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Because of these limitations, these non-GAAP financial measures should be considered alongside other financial performance measures.

Our reported results also include our total annualized exit monthly recurring subscriptions, RingCentral Office® annualized exit monthly recurring subscriptions, and net monthly subscriptions dollar retention. We define our total annualized exit monthly recurring subscriptions as our total monthly recurring subscriptions multiplied by 12. Our total monthly recurring subscriptions equal the monthly value of all customer subscriptions in effect at the end of a given month. We believe this metric is a leading indicator of our anticipated subscriptions revenue. We calculate our RingCentral Office® annualized exit monthly recurring subscriptions in the same manner as we calculate our total annualized exit monthly recurring subscriptions, except that only customer subscriptions from RingCentral Office® customers are included when determining monthly recurring subscriptions for the purposes of calculating this key business metric. We define Dollar Net Change as the quotient of (i) the difference of our Monthly Recurring Subscriptions at the end of a period minus our Monthly Recurring Subscriptions at the beginning of a period minus our Monthly Recurring Subscriptions at the end of the period from new customers we added during the period, (ii) all divided by the number of months in the period. We define our Average Monthly Recurring Subscriptions as the average of the Monthly Recurring Subscriptions at the beginning and end of the measurement period.

 

RINGCENTRAL, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited, in thousands)

                       
                December 31,
2015
    December 31,
2014
Assets                          
Current assets:                          
Cash and cash equivalents               $ 137,588     $ 113,182
Short-term investments                       28,479
Accounts receivable, net                 19,163       7,651
Inventory                 2,317       1,710
Prepaid expenses and other current assets                 11,978       8,767
Total current assets                 171,046       159,789
Property and equipment, net                 28,160       25,527
Goodwill                 9,393      
Intangibles, net                 3,266      
Other assets                 2,948       3,021
Total assets               $ 214,813     $ 188,337
Liabilities and Stockholders’ Equity                          
Current liabilities:                          
Accounts payable               $ 5,196     $ 4,181
Accrued liabilities                 34,702       29,236
Current portion of capital lease obligation                 269       509
Current portion of long-term debt                 3,750       16,764
Deferred revenue                 36,657       25,586
Total current liabilities                 80,574       76,276
Long-term debt                 14,840       7,813
Sales tax liability                 3,670       3,953
Capital lease obligation                 181       535
Other long-term liabilities                 5,416       3,255
Total liabilities                 104,681       91,832
                           

Stockholders’ equity:

                         
Common stock                 7       7
Additional paid-in capital                 319,792       274,844
Accumulated other comprehensive loss                 527       (251)
Accumulated deficit                 (210,194)       (178,095)
Total stockholders’ equity                 110,132       96,505
Total liabilities and stockholders’ equity               $ 214,813     $ 188,337
                           
 

RINGCENTRAL, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited, in thousands, except per share data)

           

 

    Three Months Ended
December 31,
  Year Ended
December 31,
      2015     2014     2015     2014
Revenues:                                
Services     $ 76,532     $ 56,430     $ 271,245     $ 200,098
Product       6,907       5,464       24,983       19,789
Total revenues       83,439       61,894       296,228       219,887
Cost of revenues:                                
Services       16,851       15,368       66,354       58,673
Product       6,011       4,554       20,917       18,100
Total cost of revenues       22,862       19,922       87,271       76,773
Gross profit       60,577       41,972       208,957       143,114
                                 

Operating expenses:

                               
Research and development       15,312       12,104       52,924       44,582
Sales and marketing       38,378       28,485       139,851       104,827
General and administrative       12,883       10,726       47,114       38,910
Total operating expenses       66,573       51,315       239,889       188,319
Loss from operations       (5,996)       (9,343)       (30,932)       (45,205)
Other income (expense), net       (866)       (864)       (2,430)       (3,038)
Loss before provision (benefit) for income taxes       (6,862)       (10,207)       (33,362)       (48,243)
Provision (benefit) for income taxes       79       (87)       (1,263)       97
Net loss     $ (6,941)     $ (10,120)     $ (32,099)     $ (48,340)
Net loss per common share:                                
Basic and diluted     $ (0.10)     $ (0.15)     $ (0.46)     $ (0.72)
Weighted-average number of shares used in computing net loss per share:                                
Basic and diluted       71,420       68,318       70,069       66,818
                                 
     

RINGCENTRAL, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited, in thousands)

     
    Year Ended
December 31,
    2015       2014  
Cash flows from operating activities:              
Net loss     $ (32,099 )       $ (48,340 )
Adjustments to reconcile net loss to net cash used in operating activities:              

Depreciation and amortization

      13,467           10,378  
Share-based compensation       22,088           15,516  
Tax benefit from release of valuation allowance       (1,411 )          
Impairment of fixed assets       1,317            
Non-cash interest and other expense related to debt       156           259  
Net accretion of discount and amortization of premium on available-for-sale securities       616            
Allowance for doubtful accounts       411           40  
Loss on disposal of assets       322           100  
Deferred income tax       (8 )         (35 )
Others       94            
Changes in assets and liabilities:              
Accounts receivable       (11,923 )         (4,646 )
Inventory       (606 )         401  
Prepaid expenses and other current assets       (3,636 )         (3,553 )
Other assets       421           (1,012 )
Accounts payable       1,591           (510 )
Accrued liabilities       2,354           9,054  
Deferred revenue       11,071           9,034  
Other liabilities       861           1,884  
Net cash provided by (used in) operating activities       5,086           (11,430 )
Cash flows from investing activities:              
Proceeds from the maturity of available-for-sale securities       28,080            
Purchases of property and equipment       (14,631 )         (17,267 )
Purchases of available-for-sale securities                 (28,696 )
Capitalized internal-use-software       (2,513 )         (698 )
Cash paid in business combination, net of cash acquired       (4,670 )          
Proceeds from restricted investments       100            
Net cash provided by (used in)investing activities       6,366           (46,661 )
Cash flows from financing activities:              
Net proceeds from public offerings of common stock                 57,167  
Proceeds from issuance of stock in connection with stock plans       19,524           9,487  
Repayment of debt       (6,142 )         (9,909 )
Repayment of capital lease obligations       (594 )         (698 )
Payment of offering costs                 (1,219 )
Taxes paid related to net share settlement of equity awards       (151 )         (41 )
Net cash provided by financing activities       12,637           54,787  
Effect of exchange rate changes on cash and cash equivalents       317           108  
Net increase (decrease) in cash and cash equivalents       24,406           (3,196 )
Cash and cash equivalents:              
Beginning of period       113,182           116,378  
End of period     $ 137,588         $ 113,182  
                       
                           

RINGCENTRAL, INC.
RECONCILIATION OF GAAP MEASURES TO NON-GAAP MEASURES
(In thousands, except per share data)
(Unaudited)

                           
     

Three Months Ended December 31, 2015

     

Three Months Ended December 31, 2014

   

Year Ended December 31, 2015

   

Year Ended
December
31,2014

Revenues:                          
Services     $ 76,532         $ 56,430       $ 271,245       $ 200,098  
Product       6,907           5,464         24,983         19,789  
Total Revenues       83,439           61,894         296,228         219,887  
Cost of Revenues reconciliation:                          
GAAP Services cost of revenues       16,851           15,368         66,354         58,673  
Share-based compensation       (586 )         (320 )       (2,054 )       (1,294 )
Non-GAAP services cost of revenues       16,265           15,048         64,300         57,379  
GAAP Product cost of revenues       6,011           4,554         20,917         18,100  
Gross margin reconciliation:                          
Non-GAAP Services       78.7 %         73.3 %       76.3 %       71.3 %
Non-GAAP Product       13.0 %         16.7 %       16.3 %       8.5 %
Non-GAAP Gross margin       73.3 %         68.3 %       71.2 %       65.7 %
Operating expenses reconciliation:                          
GAAP Research and development       15,312           12,104         52,924         44,582  
Share-based compensation       (1,642 )         (917 )       (5,387 )       (3,343 )
Amortization       (151 )         -         (480 )       -  
Acquisition related matters       (244 )         -         (575 )       -  
Non-GAAP research and development       13,275           11,187         46,482         41,239  
As a % of total revenues non-GAAP       15.9 %         18.1 %       15.7 %       18.8 %
                                           

GAAP Sales and marketing

      38,378           28,485         139,851         104,827  
Share-based compensation       (1,867 )         (1,599 )       (7,200 )       (5,260 )
Amortization       (105 )         -         (105 )       -  
Non-GAAP sales and marketing       36,406           26,886         132,546         99,567  
As a % of total revenues non-GAAP       43.6 %         43.4 %       44.7 %       45.3 %
                           
GAAP General and administrative       12,883           10,726         47,114         38,910  
Share-based compensation       (2,203 )         (1,374 )       (7,447 )       (5,619 )
Acquisition related matters       (39 )         -         (787 )       -  
Non-GAAP general and administrative       10,641           9,352         38,880         33,291  
As a % of total revenues non-GAAP       12.8 %         15.1 %       13.1 %       15.1 %
Loss from operations reconciliation:                          
GAAP loss from operations       (5,996 )         (9,343 )       (30,932 )       (45,205 )
Share-based compensation       6,298           4,210         22,088         15,516  
Amortization       256           -         585         -  
Acquisition related matters       283           -         1,362         -  

Non-GAAP income (loss) from Operations

      841           (5,133 )       (6,897 )       (29,689 )
Non-GAAP operating margin       1.0 %         -8.3 %       -2.3 %       -13.5 %
Net loss reconciliation:                          
GAAP Net loss       (6,941 )         (10,120 )       (32,099 )       (48,340 )
Share-based compensation       6,298           4,210         22,088         15,516  
Amortization       256           -         585         -  
Acquisition related matters       283           -         1,362        

Tax benefit from release of valuation allowance

      -           -         (1,411 )       -  
Intercompany translation loss       594           348         928         755  
Non-GAAP Net income (loss)     $ 490         $ (5,562 )     $ (8,547 )     $ (32,069 )
Basic and diluted net loss per share                          

Reconciliation between GAAP and non-GAAP weighted average shares used in computing basic and diluted net income (loss) per share

Weighted average number of shares used to compute net income (loss) per share

      71,420           68,318         70,069         66,818  

Effect of dilutive securities (stock options and restricted stock awards)

      3,612           -         -         -  

Non GAAP weighted average shares used for calculating Non GAAP net income (loss) per share

      75,032           68,318         70,069         66,818  

GAAP net loss per share

    $ (0.10 )       $ (0.15 )     $ (0.46 )     $ (0.72 )

Non-GAAP net income (loss) per share

    $ 0.01         $ (0.08 )     $ (0.12 )     $ (0.48 )
                                           

Investor Relations Contact:
RingCentral
Darren Yip, 650-641-2220
or
Media Contact:
RingCentral
Jennifer Caukin, 650-561-6348
Jennifer.caukin@ringcentral.com

Source: RingCentral, Inc.

 

February 3, 2016

Del Monte Foods Streamlines Business Communications with RingCentral

BELMONT, Calif.—February 3, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud communications and collaboration solutions, today announced that Del Monte Foods, Inc., one of the leading purveyors of premium quality, branded food products in the United States, has selected the RingCentral Office solution to replace its legacy on-premise system and consolidate its communications in the cloud. 

The selection has enabled Del Monte to centralize its administration and provide mobility, initially to 200 employees in the U.S. and the Philippines. The footprint is expected to expand with the potential to reach 1,400 employees in the months ahead.

RingCentral has brought significant cost-efficiency to the 130-year-old company, headquartered in Walnut Creek, CA, which has been an early adopter of moving its operations into the cloud for greater business agility and the ability to scale more efficiently. The RingCentral implementation has been rolled out first in key areas such as research facilities, satellite sales offices and various departments where communications has been challenging.

“Our IT strategy is to go full cloud and never buy a server again," said Chad Anderson, director of information technology, Del Monte Foods. “RingCentral fits perfectly into our IT strategy. We’ve experienced the true benefits of transitioning our legacy on-premise VoIP system to the cloud with lower costs, mobility, easy maintenance, and speed of implementation.”

As a mobile-centric business communications solution, RingCentral enables Del Monte's team members to easily stay connected while traveling. Its workforce is no longer tethered to a desk phone and can work in any location, on any device in real-time.  

“Del Monte's adoption of a total cloud strategy dovetails perfectly with the kind of solution RingCentral offers its customers, said Ryan Azus, Senior Vice President of Global Sales for RingCentral. "They are leading the way for other companies to follow suit. Speed of deployment, consistency of services, and simple set-up and administration are hallmarks for any company to be competitive in today's dynamic marketplace."

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple.  RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

About Del Monte Foods, Inc.

Del Monte Foods, Inc. is one of the country's largest producers, distributors and marketers of premium quality, branded food products for the U.S. retail market. The Company also produces and distributes private label food products. Del Monte brands include Del Monte®, Contadina®, College Inn®, S&W® and other brand names.  

 

February 2, 2016

RingCentral Ushers in New Era of Communications With Global Office

Belmont, Calif.- February 2, 2016 - RingCentral, Inc. (NYSE: RNG), a leading provider of cloud business communication and collaboration solutions, today announced RingCentral Global Office™, a single global Unified Communications as a Service (UCaaS) solution designed for multinational enterprises. Connecting workforces across multiple countries, RingCentral Global Office reduces complexity and high costs of maintaining multiple, legacy on-premise PBX systems with a single cloud solution.

RingCentral Global Office is built upon RingCentral’s new Global Connect Network™, a redundant service delivery architecture built from the ground up that is scalable, secure, and ensures high-quality service to support unified communications across geographies. RingCentral Global Office provides a powerful solution for multinational companies to support distributed offices and employees globally.

“When we introduced RingCentral Office™, we dramatically changed the legacy PBX market with a single cloud solution supporting multiple locations in the U.S.,” said Vlad Shmunis, chief executive officer of RingCentral. “We also delivered simple and disruptive all-inclusive per-user pricing compared to the expensive and complex a la carte pricing model still prevalent among legacy on-premise vendors. Now, we are taking our unique solution and pricing model global for our customers.”

While vendors have tried to solve global communications problems by just providing international numbers in various countries, that does not provide global employees the experience of communicating with their customers as a local entity within their geographies. RingCentral Global Office is an entirely new, groundbreaking solution that utilizes the full power of the Global Connect Network to enable a truly local experience with a global cloud solution.

RingCentral customer, Herbert Ochtman, executive vice president of Business Development at Pyramid Analytics, a developer of a business intelligence and analytics platform, said: “Our phone systems have historically been one of our top IT expenses, and we’ve been anxious to lower this cost while improving quality. With a distributed workforce across Western Europe, Israel and the U.S., we needed a communications platform that is easy-to-use, deploy, and administer, while not breaking the bank. RingCentral Global Office allows us to connect our global workforce in a seamless and cost-effective way, and it’s surprising how easy it is to deploy in other countries and manage from one centralized administrator dashboard.” 

With the realities of a mobile workforce, enterprises need a flexible, mobile-centric unified communications solution that both fosters a collaborative working environment and scales globally. RingCentral Global Office provides a unique, cost-effective model that RingCentral pioneered in the U.S. and is now extending globally. Adding a global user to the RingCentral Office account is based on per-user pricing, depending on location.

With RingCentral Global Office, a multinational enterprise can appear local for its regional customers and also act as one integrated business with capabilities including:

·         Local phone numbers

·         Local caller ID

·         Worldwide extension-to-extension dialing

·         Included minute bundles for international calling

·         Carrier-grade quality of service

·         Number porting, as available and required by law

·         Emergency services, as required by law

“Multinational organizations with a growing global and mobile workforce have increasingly sought alternative communications solutions to the multiple legacy phone systems currently deployed on their premises,” said Elka Popova, principal analyst, Unified Communications & Collaboration, Frost & Sullivan. “Distributed enterprises have a tremendous demand for a unified cloud-based communications solution that efficiently connects their global workforce.”

RingCentral Global Office will be available starting February 18, 2016. For additional information on countries and pricing, please visit //www.ringcentral.com/office/features/global-office-communications/overview.html

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, RingCentral Global Office, RingCentral Global Connect Network, and the RingCentral logo are trademarks of RingCentral, Inc.

 

January 28, 2016

Motion Recruitment Partners Standardizes on RingCentral

BELMONT, Calif.—January 28, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud communications and collaboration solutions, today announced that Motion Recruitment Partners, a holding company to a group of leading recruitment solution providers, has selected RingCentral to consolidate and streamline its enterprise communications for employees located across 26 global locations.

“Providing a great experience to our clients and job candidates is at the heart of what we do,” said Bill Corwin, Vice President of Technology at Motion Recruitment Partners. “Previously, we had a mix of on-premise phone systems, which couldn’t scale and integrate well and was becoming burdensome to our IT staff.  We’ve been happy with our decision moving to RingCentral, and we continue to enjoy the simplified manageability, scalability, and reliability that they bring to our rapidly expanding organization.”  

In partnering with RingCentral, Motion Recruitment Partners has also realized cost savings by simplifying its support infrastructure and moving it to the cloud. With RingCentral’s call analytics capabilities, Motion Recruitment Partners can better assess call volumes, times, effectiveness, and costs while improving operational efficiency.

“We value our relationship with Motion Recruitment Partners, and we’re committed to being a trusted, responsive partner to support their growth. We are dedicated to understanding the company's business needs by providing a powerful yet easy-to-manage hub for their workplace communications as they expand beyond their present borders," said Ryan Azus, Senior Vice President of Global Sales for RingCentral.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple.  RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

About Motion Recruitment Partners
Founded in 1989, Motion Recruitment Partners LLC is a holding company to a group of leading recruitment solution providers, including recruitment process outsourcing (Seven Step RPO) and IT Perm & Contract Staffing (Jobspring Partners & Workbridge Associates). We empower employers by changing the way they acquire talent. As a strategic recruiting partner, the companies of Motion Recruitment Partners help clients develop, implement, and measure best-in-class hiring processes that attract the hard-to-find talent they need to achieve their business goals. The company operates from 26 global locations across 13 cities worldwide. For more information, visit us at www.motionrp.com

 

January 25, 2016

Home Franchise Concepts to Adopt RingCentral Across 1,200 Franchise Locations

BELMONT, Calif.—January 25, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced Home Franchise Concepts (HFC), a leader in home services and parent company to Budget Blinds®, Tailored Living®, and Concrete Craft™, has selected the RingCentral Office solution to gain unprecedented insight, mobility and efficiency for business calls for its multi-national team of over 900 franchisees across more than 1,200 locations.

RingCentral empowers HFC brands’ franchisees to work in the field, whether in their cars, at customer sites, or any other location without worrying about missing business calls. RingCentral also gives the HFC Corporate Office the ability to analyze call traffic and use localized, targeted tracking to measure the success of its marketing, promotion and ad campaigns. Previously, HFC’s franchisees used their own local phone systems rather than a centralized system. The lack of such a centralized system became increasingly complex, and did not support collaborative mobile communications for its franchisees.

"RingCentral has solved a host of our most critical business communication challenges," said Dan Harrison, Director of Information Technology, Home Franchise Concepts. “With RingCentral, our franchise owners have highly-effective mobile-first communications capabilities, and as a company we now have new insight into our key performance indicators. In addition, RingCentral is easy to set up and manage, and as we scale it across our organization the total cost of ownership decreases significantly."

All three Home Franchise Concepts brands are locally based businesses that rely on ongoing communication between prospects, customers and franchise owners. HFC brands’ franchisees are frequently on the road or in the customer’s home providing service to customers, but they must remain in touch. RingCentral helps makes it easy for this mobile workforce to be highly productive and effective using any communication device from any location at any time to keep customers satisfied.

"HFC is a great example of how RingCentral provides a powerful yet easy to use solution for mobile business communications," said Ryan Azus, Senior Vice President of Global Sales for RingCentral. "HFC brands’ franchisees can have their own dedicated business number and an innovative cloud communications platform up and running very quickly. And the HFC Corporate Office now has visibility into how those numbers are performing and which marketing tactics are getting results. This was simply not possible before implementing RingCentral."

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

About Home Franchise Concepts®

Home Franchise Concepts (HFC), is a leader in the home services category and parent company to franchise brands, Budget Blinds®, Tailored Living®, and Concrete Craft™ and HFC’s e-commerce window coverings brand, MADEBlinds™.  The Orange, Calif.-based company offers low investment, home-based/small warehouse franchise opportunities in the United States, Canada and Mexico. For more information on HFC and its franchise opportunities, visit homefranchiseconcepts.com.

 

January 21, 2016

Westcon-Comstor, a Premier Value-Added Distributor, Partners With RingCentral

Belmont, Calif.- Jan. 21, 2016 - RingCentral, Inc. (NYSE: RNG), a leading provider of cloud business communication and collaboration solutions, and Westcon-Comstor (WestconGroup Inc.), a value-added technology distributor of category-leading solutions in Security, Collaboration, Networking and Data Center, today announced a new distribution partnership.  Westcon-Comstor will distribute RingCentral cloud communications solutions through its reseller network in the United States.

“RingCentral is pleased to partner with Westcon-Comstor to arm resellers with powerful cloud communications and collaboration solutions,” said Ryan Azus, senior vice president, Worldwide Sales at RingCentral.  “Westcon-Comstor is a global powerhouse of value-added technology distribution and services.  They have a deep practice around communications, historically working with some of the leading legacy on-premise PBX vendors. This partnership will enable enterprises to experience the benefits of RingCentral’s modern and innovative cloud solutions by working with their trusted resellers.”

RingCentral Office is a complete cloud business communications system designed for today’s mobile and dispersed workforces. By keeping employees connected to customers and colleagues, no matter their location or device preference, RingCentral Office provides a next generation solution alternative to complex, on-premise legacy phone systems. Additionally, RingCentral Office is simple to activate and manage, enabling businesses to scale easily as they grow and enhance workforce productivity. 

“Cloud solutions are becoming the new norm for businesses as they look to enable a productive mobile workforce,“ says Barat Dickman, vice president and general manager of Westcon-Comstor’s Unified Communications and Collaboration Practice. “A great addition to our fast-evolving Unified Communications and Collaboration Practice, RingCentral’s industry-leading cloud solutions will enable our partners to build better, more efficient communications systems for enterprises looking to advance their engagement with customers, employees, and business partners.”  

“Westcon-Comstor is leading cloud distribution by developing clear cloud solutions to enable accelerated cloud adoption,” said Dan Connolly, senior vice president of Westcon-Comstor’s Cloud Practice. “Our Cloud Practice, supported by technologies like RingCentral’s business communications and collaboration solutions, enables our mutual customers to accelerate growth and capitalize on the fast-evolving global cloud opportunity.”

RingCentral’s Channel Program enables partners to rapidly expand into the cloud communications market – the cloud proposition is simple to understand and requires minimum technical training. With an enterprise-grade platform, no cost training and certifications, support, and instant activation, RingCentral partners can close deals quickly and accelerate their revenue growth.  For more information on RingCentral’s Partner Program, visit: //www.ringcentral.com/partner/overview.html

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems.  It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple.  RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

About Westcon-Comstor

Westcon-Comstor (WestconGroup Inc.) is a value-added technology distributor of category-leading solutions in Security, Collaboration, Networking and Data Center. The company is transforming the technology supply chain through its global capabilities in Cloud, Global Deployment and Services. Westcon-Comstor has teams in 70 countries, combining expert technical and market knowledge with industry-leading partner enablement programs. Collaborating with its partners in a unique engagement model, Westcon-Comstor strives to provide an exceptional partner experience in delivering results together. The company goes to market under the Westcon and Comstor brands.

Get Connected

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January 13, 2016

RingCentral Earns Market Leadership Award

BELMONT, Calif.—January 13, 2016 – RingCentral, Inc. (NYSE: RNG), a leading provider of cloud-based business communications systems, today announced Frost & Sullivan has awarded RingCentral with the Market Leadership Award in the North American hosted IP telephony and UCC services market. RingCentral was recognized by Frost & Sullivan for growth strategy, product differentiation, technology innovation, and customer experience.

"In 2015, RingCentral earned Frost & Sullivan’s market leadership award for the second consecutive year,” said Elka Popova, Frost & Sullivan program director. "RingCentral’s cost-effective, feature-rich cloud communications solutions have found strong appeal among a broad spectrum of customer organizations and have enabled the provider to grow at above-industry-average growth rates."

RingCentral is acknowledged by Frost & Sullivan for continued innovation and commitment to addressing evolving customer needs as well as mobile enablement. RingCentral is also declared to be in a better position to address the needs of large, distributed enterprises due to the Glip acquisition and integrations with other industry-leading cloud solutions, including Microsoft Office365, Google for Work and inContact.

“We are honored to receive this esteemed award from Frost & Sullivan for the second year in a row,” said Praful Shah, Senior Vice President of Strategy for RingCentral. “We are devoted to delivering the latest innovations in cloud business communications so that businesses of all sizes can communicate effectively and efficiently with their customers.”

RingCentral Office is a complete cloud business phone system that is designed for today’s mobile and distributed workforce. It provides a next-generation solution alternative to complex, on-premise legacy phone systems. RingCentral Office is simple to activate and manage, and can scale easily as a company grows. For businesses that want to integrate their cloud communications solution with other business applications in their environment, RingCentral offers a comprehensive set of APIs that enable custom integrations and enhanced workflows.

To read the Frost & Sullivan Market Leadership report, click here.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages almost 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 40 offices on six continents.