Flexible features that can be customized to your needs:
Benefit from advanced voicemail with email notifications and custom greetings, internet fax, answering rules, advanced call forwarding, and real-time call management with your RingCentral softphone on each phone extension.
Use extensions to play announcements, eliminating the need to answer the phone for commonly requested information, such as hours of operation.
Edit, add, or remove phone extensions at any time. There’s no need for special training, expensive specialists, or to pull IT off other projects.
Create the appearance of a larger, sophisticated organization with virtual phone extensions:
Assign phone extensions to connect multiple office locations, including remote employees, under one system and unite your local and distributed teams.
Provide as many departments as needed for your business, regardless of the number of your employees.
Add employees to multiple departments, giving each their own number with answering rules, voicemail, and on-hold experience.
Support large telephone deployments with our enterprise dial plan:
Replicate existing on-premises dial plans in your cloud PBX, so users can keep the phone extensions they are familiar with.
Increase maximum phone number extension length to up to eight digits.
Enable outbound call prefix (e.g., dial 9 before placing an outbound call), so users can easily distinguish between internal and external numbers.
Configure a wide range of site codes and short extensions for streamlined inter-site dialing.
Quickly configure the company-wide plan offline using a template.
Watch RingCentral Call Management Part 1
Watch RingCentral Call Management Part 2
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