Business SMS

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Business SMS Video

Business SMS benefits:

Send unlimited texts.

• Use your one business number for voice, fax, and text messages.
• Send and receive text messages with up to 1,000 characters to and from RingCentral extensions or 10-digit local numbers.
• Message colleagues, clients, and department groups. Recipients can reply via Business SMS or their native SMS.

Business SMS works on your mobile devices and desktops.

• Text seamlessly across smartphones, tablets and desktop, Apple Watch^®, and RingCentral for Desktop.*
• Remove unwanted calls with number blocking and create a spam blacklist.
• Receive push and email notifications of incoming messages.
• Easily make a call, join a conference, or visit a website by tapping on detected phone numbers and URLs directly from text messages.
• Instantly join a conference call with one tap from a text message invitation; no need to enter a participant access code.

Business SMS FAQs:

What kind of messages can I send and receive?

• Text-only messages. Business SMS does not support short code, or multimedia messaging service (MMS).

Is there any limitation on storing my text messages?

• Each user can store up to 5,000 text messages, including sent and received messages. However, if your company is enabled with HIPAA requirements, Business SMS/text is not available.

Can I send a group text?

• Yes. You can send an SMS text to multiple recipients within your company and view the conversation in the same thread. If you send a text message to a couple of recipients containing an external 10-digit number, your text message will be separate messages.

Can I send a text message to an international number?

• No. This is currently not supported.