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Report
The Rise of Collaborative Contact Centers
Webinar
Contact Center 2.0: Time for Change
Video
RingCentral Collaborative Contact Center
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Achieving Perfect Harmony with a Collaborative Contact Center
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RingCentral Collaborative Contact Center

The Rise of Collaborative Contact Centers

Altimeter’s Brian Solis discusses the evolution of Contact Center 2.0, an integrated approach to UCaaS that brings experts and agents together to deliver modern, real-time customer experiences.

Contact Center 2.0: Time for Change

Altimeter’s Brian Solis joins RingCentral’s Director of Product Marketing, Max Ball, to explain how you can build a better customer experience and a stronger business with a collaborative contact center in the cloud.

  • View video
  • RingCentral Collaborative Contact Center

RingCentral Collaborative Contact Center

With skills-based omnichannel routing and RingCentral Pulse™ intelligent bots for real-time metrics monitoring, RingCentral Collaborative Contact Center ensures your business will always be equipped to respond quickly to dynamic customer needs.

  • View infographic
  • Achieving Perfect Harmony with a Collaborative Contact Center

Achieving Perfect Harmony with a Collaborative Contact Center

Using statistics from RingCentral’s survey, learn how the shift to the cloud can orchestrate better customer relationships in your contact center.

RingCentral Collaborative Contact Center

Keeping up with your customers’ changing service needs can mean the difference between success and failure. A solution that lets you communicate with customers on their terms is critical to survive in today’s competitive market.

  • View report
  • The Rise of Collaborative Contact Centers

Access the report and exclusive Collaborative Contact Center bonus content

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Void where prohibited. To qualify for the offer of 15% off the purchase of RingCentral Office (Standard™, Premium™, or Ultimate™ packages), except the RingCentral Essentials package (“Award”), you must contact a RingCentral representative and provide promotion code Connect within 48 hours of viewing the demo. The Award does not apply towards any applicable sales tax, phone equipment, or shipping & handling, 15% discount offer applies to monthly fees for the RingCentral Office product with a two-year agreement. Offer valid until April 30, 2019. RingCentral, Inc. reserves the right to substitute an award of equal or greater value at its sole discretion. Limit of one Award per person. You must be a resident of the US. These terms are subject to change at any time without prior notice. RingCentral, Inc. reserves right to terminate at any time. Offer is non-transferable.

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