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The business meeting as we know it has an expiry date. In recent years, in person, prescheduled, and time-boxed meetings have grown a reputation for being a time-costly and often … Read more “What Could the Future of Meetings Look Like?”
What we’ve learned from online learning The education sector was among the most hard-hit industries during the initial stages of the COVID-19 pandemic. With exams cancelled and students and teachers … Read more “Virtual Public Service: Pupils of a Pandemic”
There’s no “right way” to run a business. Business leaders are faced with numerous important decisions each day. The way they choose to approach these decisions can profoundly impact strategic … Read more “Business Orientation: Product Orientation and Market Orientation – What’s the Difference?”
As eCommerce and technology continue to evolve, so too make the demands of consumers. While customers were once happy with a phone call to customer service, now they want their … Read more “How to Build a Chatbot: The Definitive Guide”
Paving the way for cloud-based councils While many public sector organisations rally to overcome the complexity and financial strain imposed by the global pandemic, local councils have been no exception. … Read more “Virtual Public Service: The Local Government Transformation”
‘Councils & COVID: Lessons from the Year of Discontent’ was an integral webinar resulting from key findings that emerged from our recent public sector research on the impact of COVID-19 … Read more “Councils & COVID: Webinar Review”
The number of remote workers, otherwise known as telecommuters, is on the rise. People have become accustomed to a new lifestyle, one where they can work on their own terms, … Read more “The Top 25 Remote Work Statistics & What This Means for Hybrid Working”
Product marketing is often confused with other business and marketing processes. In this article, we will bust those myths once and for all and get to the bottom of what … Read more “Product Marketing Strategy: The Definitive Guide – Examples, Templates & Strategies”
Live chat and chatbot features are now commonplace across the web. These chat systems are both great options for facilitating rapid, contactless, customer service and customer support. Taking communications online … Read more “Chatbot vs Live Chat: What’s The Difference & When Should You Use Them?”