public sector

Interview With Norfolk County Council: How Is Emerging Tech Like AI Helping To Improve Citizen Service?

As financial pressures continue to build for local government, public services are feeling the impact. Demand is growing for more…

5 months ago

Interview with Bishop Grosseteste University: IT’s Role in Improving Communication in Higher Ed

Further and Higher education is an ever-growing market. As more international students choose the UK for their education, our institutions…

6 months ago

Reforming for Recovery: A New Whitepaper Examining How We Improve Communications in Primary Care

The NHS has long sought to overcome the barriers to delivering smooth, joined-up services. With current communication methods not linking…

6 months ago

Connect, Communicate and Collaborate: Examining the Crisis of Communications in Secondary Health and Care

The challenges faced by the NHS are no secret. Growing backlogs, continuing difficulties in hiring and retaining staff, and increasing…

7 months ago

More Than a Chatbot: How Can the Public Sector Use AI in Communications?

Back in 2021, HM government launched the National AI Strategy. This strategy sets in place the government’s vision for a…

7 months ago

Crystallising Council Communications: Exploring How Local Governments Communicate

England’s Local Governments are currently facing economic turmoil. It has recently been reported that there is a £3bn funding black…

7 months ago

Team Collaboration vs Citizen Experience: The Uneven Progress of the Public Sector

In recent years, the way we communicate at work has changed. Today, employees expect to host meetings over video easily…

7 months ago

How Can the Public Sector Improve Smarter Working Adoption?

The public sector is frequently seen as ‘playing catchup’ when it comes to adopting modern working practices. To combat this,…

8 months ago

How Will Healthcare Organisations Provide Better Support for Diverse Patient Needs?

Communication channels within healthcare have long been the focus of improvement schemes. Waiting times at receptions, call waiting times, and…

8 months ago

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