The team at RingCentral is humbled to announce we’ve been awarded the Best ITSP Large Enterprise at this year’s Internet Telephony Services Providers’ Association (ITSPA) awards. The annual awards recognise … Read more “RingCentral Awarded Best ITSP Large Enterprise at the ITSPAs”
Check out this video preview to see what the blog’s about: A few weeks ago I had the opportunity to have breakfast with my first ever boss. This event usually … Read more “How Video Conferencing Contributes to Screening and Onboarding New Talent”
1As the world grows more digitally connected, people expect to have the technology available to meet their needs. Whilst this idea is taking hold in healthcare, it can be slow … Read more “Technology and the Future of Healthcare”
Just like a family can outgrow a home, businesses can outgrow an office space. With research suggesting that businesses relocate on average every seven years, whether it’s for business growth, … Read more “Moving Offices? Here’s Your Ultimate Checklist”
Anytime anybody phones up for advice on a product, they are contacting a call centre. Anytime a customer is ringing to complain, they are talking to a call centre. Anytime … Read more “Everything You Need to Know About Online Learning Courses For Call Centre Training”
The way customers and companies interact is changing at an incredible rate. Even before COVID-19 hit, consumers were spending less time in face-to-face conversations with businesses and more time online. … Read more “Key Improvements for Modern Contact Centres”
Here is a scenario I’m sure most can relate to and unfortunately is not all too uncommon. You are in need of customer service, you dial into the support number … Read more “How to Improve Customer Experience by Using Video in Your Contact Centre”
Covid-19 has forced the world into using telehealth more than it ever has before. It has been a growing industry for some time, and we should now expect to see … Read more “What Telemedicine Founders Have to Say About the Industry”
With a rise in remote working, organisations are looking for ways to keep employees productive as workforces become more disparate. It’s crucial for businesses to identify techniques and tools that … Read more “The Best and Worst Productivity Apps”
