I was warned that working for a high growth, high tech company would push me in ways I’d never experienced before. The last seven months have been an incredible sprint … Read more “Atos and RingCentral: From Contract to Launching Eight Countries in Seven Months”
Customers are the backbone of any business. In a competitive industry like eCommerce, new businesses spring up every day. But the power of buying choice solely resides in the hands … Read more “5 Ways to Boost Customer Satisfaction in your eCommerce Business”
Contact centres are seeking technology to support their agents in handling huge increases in customer enquiries. The pandemic accelerated this change, as contact centre agents and managers struggled with new … Read more “AI, Automation and Digital Self-Service in the Contact Centre”
Check out this video preview to see what the blog’s about: Years ago when I worked for McAfee we were in the midst of finalising a joint partnership with another … Read more “How Video Contributes to Workforce Collaboration”
Good news for public sector organisations: you can continue to purchase RingCentral’s cloud-based communications and collaboration services via the G-Cloud 12 framework. TL;DR: Get the following products on G-Cloud: RingCentral … Read more “RingCentral on G-Cloud 12 Framework”
The transition to remote working and online learning is unlikely to be reversed. Companies have experienced the multiple benefits of remote working, from enhanced collaboration to better work/life balance. As a … Read more “RingCentral Video Makes Collaboration Even Easier”
Mobile technology, one of the integral parts of digital healthcare and telemedicine, has been revolutionizing the healthcare industry as we know it for the past decade. In 2010, 35% of … Read more “6 Ways Mobile Technology Is Impacting Healthcare”
It’s time we talked about data. While many may find it messy or confusing, there are many reasons to nurture your data, rather than shy away from it. Last month, … Read more “Lessons from the CIO Watercooler: Why We Need to Talk about Data”
It’s easier than ever to work on your personal development. Whilst previously you might have had to look for local classes, individual tuition, or night school, you can now turn … Read more “How to Improve Personal Development With Free Online Learning Courses”