‘Ask the Expert’ is a series of interviews RingCentral runs with influential thought leaders from around the world, including UC and CX consultants and analysts to find out what is … Read more “Ask the Expert: How To Successfully Implement CCaaS and UCaaS Solutions in the Public Sector”
In the past few years, there have been many changes in customer behaviour and contact centres have had to adapt quickly to keep up. As well as a growing workload … Read more “Ask the Expert: How Can You Align AX and CX To Solve Queries at First Contact?”
As the world celebrates International Women’s Day, we reflect on what this means for us as a company and as individuals. The theme this year focuses on embracing equity: acknowledging … Read more “How We Are Embracing Equity at RingCentral”
“Ask the Expert” is a series where RingCentral interviews key influential consultants from around the world as part of the RingCentral Consultants Relation Program. We examine key areas in customer … Read more “Ask the Expert: What Should Businesses Look for in a Modern Phone Solution?”
Data is now everyone’s business. It’s become intrinsic to almost every department of every organisation. But as the amount of data collected and processed has skyrocketed, so too have privacy … Read more “Ringside: Insider Interview with Paola Zeni, Chief Privacy Officer”
Welcome to Ringside. For new readers, this series asks inspiring people from all sorts of roles about their experiences in business. What will you get from Ringside? Insights and views … Read more “Ringside Interview With Laure Timperman”
Welcome to Ringside. For new readers, this series asks inspiring people from all sorts of roles about their experiences in business. Beyond this, we like to hear all about what’s … Read more “Ringside: Insider Interview with Amy Curbelo”
During Women’s History Month, we’ve been raising awareness of some incredible causes like The Global Fund for Women and The Girls Network. We are also inviting inspiring women to talk … Read more “Insider Interview with Harriet Forrest, Fortay Connect”
During Women’s History Month, we’ve been raising awareness of some incredible causes like The Global Fund for Women and The Girls Network. We are also inviting inspiring women to talk … Read more “Insider Interview with Danita Oliver, Diversity, Equity and Inclusion Leader”