Telephony
What is telephony? Telephony is the technology we use to allow communication from afar. Commonly associated with voice communication between two or more physically disparate parties, telephony has come a … Read more “Telephony”
Synchronous Communication
What is Synchronous communication? Synchronous communications is that which takes place in real-time between two or more parties. Put simply; a synchronous communication exchange is an interactive, ‘live’ interchange between … Read more “Synchronous Communication”
Asynchronous Communication
What is asynchronous communication? Asynchronous communication means communication which happens ‘out of sync’ or in other words; not in real-time. To fully understand asynchronous communication, it’s perhaps important to identify … Read more “Asynchronous Communication”
Quality of Service (QoS)
What is QoS? QoS (Quality of Service) is a term that refers to the technology used to manage data traffic via the network. Designed to reduce interference such as packet … Read more “Quality of Service (QoS)”
Private Branch Exchange (PBX)
PBX stands for Private Branch eXchange that essentially describes the various enterprise-grade private telephone networks that businesses use to connect to the wider network. In short: a business phone. What … Read more “Private Branch Exchange (PBX)”
Session Initiation Protocol (SIP)
What is Session Initiation Protocol (SIP)? SIP stands for session initiation protocol. Session Initiation Protocol is a widely used telephony protocol that establishes a voice or audio media session over … Read more “Session Initiation Protocol (SIP)”
IP telephony (Internet Protocol telephony)
Telecommunications technologies are evolving fast. But one of the key changes in the evolution of telephony was the advent of IP Telephony. At a time when ISDN lines (Integrated Services … Read more “IP telephony (Internet Protocol telephony)”