A post type for definition of term
Sales are what drives the engine of commerce. Without sales, there is no revenue, and without revenue, a business will not survive. But the missing link in that statement is … Read more “Cold Call”
Starting an eCommerce business isn’t a simple task. The work doesn’t stop once you’ve outlined your business strategy, built your store, set up your product pages, and executed your marketing … Read more “Conversion Rate”
It’s incumbent upon businesses to treat the issues and complaints raised by customers with the utmost seriousness and respect. This is crucial to fostering long-term customer loyalty, which is something … Read more “Customer Effort Score”
What is eavesdropping? Eavesdropping is the act of listening to someone else’s private conversation. Deriving from the literal history of the term, the practice of actually standing beneath the eaves … Read more “Eavesdropping”
Engaging with your customers is one of the most crucial factors when it comes to business success. How your customer service team and support team perform is essential in maintaining … Read more “Customer Rapport”
If you’ve ever wondered how products go from mere materials to merchandise on the shelves, you’ve come to the right place. It’s time to talk about the logistics industry. Since … Read more “Logistics”
Today, enterprises are dealing with a rapidly changing world. There is a lot of uncertainty. Organisations need to find technology solutions to keep up with the trends, but also to … Read more “Real-Time Analytics”
There are times when you may want information above and beyond what is contained in the initial statement in any writing. Or it may be that you want to highlight … Read more “Annotation”
In the vast majority of cases, our relationships with customers do not revolve around a single event. They’re ongoing, and they develop. Even if there may be a focus on … Read more “Proactive Customer Service”