Engaging with your customers to increase loyalty and conversions in the Retail

With RingCentral Engage Digital

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SMS service available in select countries only. SMS and data rates may apply.

A digital accompaniment to achieve your goals

Of customers switch to a competitor if they don’t think you care about them
Billion people are monthly active users of Messaging apps
Of shoppers read online reviews before making a purchase

The key points for your activity

RingCentral Engage Digital adapts to your industry and your functionality for each of your needs.

    Stop missing opportunities and increase conversions

    Need to accompany visitors throughout their journey

    Respond quickly is essential

    Use the same messaging channels as your customers to communicate

    Quickly and easily view live statistics to optimize your conversions

Essential channels in Retail

Live-Chat: A simple way to help visitors convert into customers

Messaging: Make customer engagement as easy as messaging a friend

Messaging In-App: Start chatting with customers directly in your app

Google My Business: Turn public comments into opportunities

What RingCentral Engage Digital brings you

RingCentral Engage Digital is suitable for companies with a minimum of 5 dedicated customer relations agents.

Engage Digital allows you to:

    Automatically allocate messages to improve productivity and conversions

    Do not miss any opportunity by being present throughout the customer journey

    Assist your agents and control the quality of their messages sent

    Integrate digital engagement into your IT

    Keep control of your business and optimize your flows & resources

They trus us
* https://newsroom.fb.com/news/2017/11/messages-matter-exploring-the-evolution-of-conversation/
** https://messengerdevelopers.com/
*** https://insights.fb.com/morethanamessage/

Get a free demo

An expert will reach out to give you a personalized demo and help you get started with your omni-digital customer care strategy.

Thank you for your interest in RingCentral

Our experts will contact you within 24h. If you'd like to engage with us immediately, feel free to reach out through our Facebook Messenger or WhatsApp channels.

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