While 8x8 pricing appear to be lower at first, it doesn’t take into account the “hidden add-ons” needed for a full suite of business communications like audio conferencing, a business VoIP phone system, business and high volume SMS, eFaxing, task management, team messaging, additional cloud storage, etc. RingCentral’s package is more comprehensive and cheaper when you add together all the features you receive and the users you can accommodate. Plus, RingCentral provides options that cater to the needs of businesses of all sizes: small, medium, enterprises, and more.