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RingCentral Glossary
With cloud computing and unified communications set to shape the future of the working world, it’s a good idea to get your head around the jargon. Whether you want to gen-up on your VoIP-related terminology, finally decode that acronym everyone uses or you’re a totally cloud communications rooky, looking to demystify all the lingo, take a look at our glossary pages for a little clarity.
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Trending Terms
VoIP Caller
What Is A VoIP Caller: Everything You Need to Know [toc] If you’ve noticed that you’re receiving a few unsolicited phone calls and all you see on your smartphone’s mobile caller ID display are the words ‘VoIP caller’, you’re not alone. As VoIP (voice over internet protocol) technology becomes increasingly popular, a rising number ...
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Software as a Service (SaaS)
In this article, we will differentiate between the three principal cloud computing models and discuss the benefits of SaaS in business today. Click now to learn more!
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Performance Management
Read on this page what performance management is, what strategies work and learn how to choose the right performance management system to provide better management for your team.
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IVR (Interactive Voice Response)
Read this guide to learn what IVR is, how it works and how it can help your business provide better customer service.
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Automatic Call Distributor
Automatic call distribution, or automatic call distributor, is a type of telecommunications technology specifically designed for call centers, but do they benefit customers and agents? Find out here!
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Screen share from all of your devices and allow your colleagues to see the most of your presentations and reports. Read our guide for 400K+ businesses so for HERE.
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