With cloud computing and unified communications set to shape the future of the working world, it’s a good idea to get your head around the jargon. Whether you want to gen-up on your VoIP-related terminology, finally decode that acronym everyone uses or you’re a totally cloud communications rooky, looking to demystify all the lingo, take a look at our glossary pages for a little clarity.
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What Is A VoIP Caller: Everything You Need to Know [toc] If you’ve noticed that you’re receiving a few unsolicited phone calls and all you see on your smartphone’s mobile caller ID display are the words ‘VoIP caller’, you’re not alone. As VoIP (voice over internet protocol) technology becomes increasingly popular, a rising number ...See complete definition
IVR (Interactive Voice Response)
Automatic Call Distributor
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