With cloud computing and unified communications set to shape the future of the working world, it’s a good idea to get your head around the jargon. Whether you want to gen-up on your VoIP-related terminology, finally decode that acronym everyone uses or you’re a totally cloud communications rooky, looking to demystify all the lingo, take a look at our glossary pages for a little clarity.
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What Is A VoIP Caller: Everything You Need to Know [toc] If you’ve noticed that you’re receiving a few unsolicited phone calls and all you see on your smartphone’s mobile caller ID display are the words ‘VoIP caller’, you’re not alone. As VoIP (voice over internet protocol) technology becomes increasingly popular, a rising number ...See complete definition
Workforce Management (WFM)
What is Workforce Management (WFM) and how can it benefit you? Understand why WFM is so important to businesses and how it could work for you.
Customer Experience Management
CEM is the management of your customers’ experiences and interactions with your business. Discover techniques & strategies to improve your customer expectations.
n this article, we'll cover: What is an Enterprise? Types of Enterprise Difference Between a Capitalist and an Entrepreneur Qualit
BPO (Business Process Outsourcing)
BPO or Business Process Outsourcing means hiring a third-party service provider to perform non-core business functions for your company. Click here to learn more!
Teleconference: Join and Host Teleconferencing Meetings
Need an instant teleconference? SIGN UP NOW and use RingCentral's teleconferencing features anytime, anywhere!
Easy & Secure Conference Calls - Get the Best Features & FAQs
No more "What? Sorry? No, you go!" with conferencecalls designed to optimise your team'scommunications. To start your seamless teamcommunication, CLICK HERE.
Start Sharing Screen During Online Meetings
Screen share from all of your devices and allow your colleagues to see the most of your presentations and reports. Read our guide for 400K+ businesses so for HERE.
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Contact Centre Definitions
Customer Experience Definitions
Unified Communications Definitions
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