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- RingCentral Mobile
- Virtual PBX Phone System
RingCentral provides subscribers with an intelligent and professional virtual PBX phone system. With advanced features and flexible functions, users are able to achieve a more reliable and intelligent system which works according to their business needs. With a single local or toll free number, RingCentral subscribers are able to achieve a strong network of communication devices. For instance, if a caller dials your RingCentral number, the auto-attendant will answer the call and handle it based on your preset preferences. The call may be routed to your mobile phone, home phone or directly to voicemail, based on the time of the day, day of the week, or even on the caller ID. With professional auto-attendant recordings, callers are able to easily navigate their way until they reach the correct person. A RingCentral number may be connected to several virtual extensions, which may or may not be all in a single place. This provides teams with strong connections with each other, encouraging teamwork and collaboration even if employees are located in different areas. Each employee owns an extension number which has its own call forwarding settings and answering rules. You may set up different call answering rules for different times of the day. For instance, for after hours, all calls are routed to your mobile phone.
RingCentral Mobile™
Cloud-Based PBX Details 
Answering the call
The auto-attendant will answer the caller with a professional recording (default or record your own). Callers can hear options such as “Press 1 for service, press 2 for sales consultants, press 3 for account information…” or “Press 1 for Bill Jones, press 2 for Elizabeth Harley…” or “If you know the number of the party…”
Incoming faxes
Incoming faxes are automatically detected and accepted. There is never a busy signal. Faxes are delivered to your email inbox or online account, per your setup preference.
Extensions
When the caller enters an extension number, the call will go to those telephone numbers you select for that extension: you or your employee’s home, cell or office phones; a sequence of telephone numbers; or several telephone numbers at once. These phones can be anywhere, yet they will all appear as if they were all offices in the same building. You can even set up extensions to deliver company announcements.
Extension owner abilities
The extension owner will be able to identify callers through call screening technology and answer, or the caller will be routed to other numbers or a message mailbox. Each extension owner can personalize his/her extension with messaging and answering options for their unique work and schedule. Extension owners will have the ability to listen to messages in their own way: from computer, email or from any telephone.
Different options for different times and days
You'll be able to create different options for regular business hours, after-hours, holidays and vacations, for both the incoming main line and for each extension independently.
Tracking the calls and faxes
A record of all incoming and outgoing calls and messages will be kept in your call log.
RingCentral Mobile
Your RingCentral Cloud-Based PBX is only one of many features included with the RingCentral virtual phone system. You can begin by using only your Cloud-Based PBX and start using additional features as your business needs require. The richness of RingCentral business communication features gives you the competitive edge you need to grow your business.
