I could not be more pleased about our position in the Magic Quadrant, which is a result of the countless hours of hard work by the RingCentral team across all functions, as well as the commitment and belief of our customers. This recognition by Gartner marks a defining moment for RingCentral, as the strength of our solution, and the success of our customers has helped elevate our position into the leaders quadrant.
Our industry is undergoing a dramatic shift, which is reshuffling leadership positions. RingCentral saw this shift early and has made investments to better position us to take advantage of it.
Today’s workforce is highly distributed, mobile and has become accustomed to communicating in a variety of ways on any device from any location. RingCentral solves this challenge through a complete cloud communications and collaboration solution that works on any device anywhere. The cloud opens up many opportunities beyond just cloud-based phone or PBX capabilities. Our tight integration with messaging, web meetings, video conferencing and now collaboration enable our customers to bring together more facets of communication into one easy-to-use solution. Our platform opens up communications for tighter integration into other cloud applications and internal processes. And our integrated Contact Center adds world-class customer support capabilities into our cloud solution. No other solution on the market offers this breadth of functionality and foundation to grow into future capabilities.
It doesn’t stop there – this is just the beginning. RingCentral is hard at work on many new innovations that will further address large enterprises, international and collaboration. So while we are excited and proud of this recognition from Gartner as a leader in Unified Communications as a Service, we believe the best is yet to come.
Download the full Gartner Report here.
Originally published Sep 23, 2015, updated Sep 18, 2021