6 years in a row

A 2020 Gartner UCaaS Magic Quadrant Leader.

Gartner FPO
Gartner FPO

Get the Magic Quadrant for Unified Communications as a Service, Worldwide report

Enter a valid full name
Enter a valid email address
Enter a valid phone number
Enter a valid company name
Enter a valid number of employees

By clicking the button above, you consent to receiving calls and emails from RingCentral. Calls may be connected using automated technology.

Thank you.
A RingCentral sales advisor will contact you within 24 hours.
Review Gartner’s 2020 report for an in-depth and impartial analysis of today’s various UCaaS providers, which details:
medal icon
Strengths and cautions of every vendor
lamp icon
Critical considerations for any solution
cloud icon
How RingCentral and other vendors are evaluated
For even more focused insights on various UCaaS providers read the 2020 Gartner Critical Capabilities for Unified Communications as a Service, Worldwide report.

FAQ

Q: How is RingCentral positioned in the 2020 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide?

A: In 2020, RingCentral is in the Leader quadrant and positioned furthest to the right for completeness of vision.

Q: What RingCentral products were evaluated as a part of the Gartner UCaaS Magic Quadrant report?

A: RingCentral products evaluated as part of the 2020 Gartner Magic Quadrant for UCaaS, Worldwide were:  RingCentral Office® (integrated business phone, video conferencing, and messaging), RingCentral Glip™ (team messaging and collaboration), RingCentral Video (video meetings solution), and RingCentral Connect Platform™ (open platform).

Q: How many years has RingCentral been a Gartner UCaaS Magic Quadrant, Worldwide Leader?

A: RingCentral has been a Leader in the Gartner UCaaS Magic Quadrant, Worldwide for 6 years in a row.

Q: How did RingCentral rank in the 2020 Gartner Critical Capabilities for Unified Communications as a Service, Worldwide report?

A:  RingCentral ranked the highest in 5 out of 5 Use Cases in the November 2020 Gartner Critical Capabilities for Unified Communications as a Service, Worldwide report. 

 

They include: 

  1. 1.  Midsize Enterprise 

  2. 2. Large Enterprise 

  3. 3. Mobility and Remote Working

  4. 4. Integrated Contact Center

  5. 5. Multinational Organization

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral, Inc.
 
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, 11 November 2020, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheth. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
Close X