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    AI Receptionist™

    Never miss a call with AI Receptionists that work with any phone system.

    AI Receptionist

    Built for small and midsize businesses that never want to miss a call
    Standalone

    Starts at

    $49

    /month
    100 minutes included*

    Contact salesBuy now
    Try free

    Already a RingEX customer? Add AIR here

    • 24/7 call handling with intelligent routing

    • Appointment scheduling, lead capture, SMS follow-ups

    • Launch unlimited AI Receptionists

    • Works with any business phone system

    • Auto-setup with your website's content

    • Multilingual conversational support

    • Deep analytics & call transcripts

    • No professional services required

    • Dedicated new phone number

    • Call queue integration

    • HIPAA & SOC2 compliant

    • WhatsApp, Calendly, and Shopify integrations***

    Bundle and save today

    AI Receptionist with RingEX™

    Start making calls with RingCentral’s business phone plus AI Receptionist
    AIR + RingEX

    Starts at

    $39 + $30

    /month for AI Receptionist + /month for RingEX Core Plan
    100 minutes included*

    Contact salesBuy now
    Try free

    Already a RingEX customer? Add AIR here

    Everything in AI Receptionist, plus the full value of RingEX phone:

    • AI phone and video meetings

    • Unlimited domestic calling

    • Business SMS/MMS

    • Google, Microsoft integrations

    • Basic call queues

    • On-demand call recording

    • Toll-free minutes

    • One new phone number per user

    • Shared lines

    • Team messaging and file sharing

    • Single sign-on

    • Full-featured mobile experience

    • 24/7 customer support

    Turn missed calls into new customers

    Capture more revenue icon

    Capture more revenue

    Handle FAQs, texts, appointment scheduling, and lead capture, so every customer inquiry becomes an opportunity.

    Route calls with context icon

    Route calls with context

    Direct calls by names, locations, and keywords with no repeats, no wrong transfers, and all the details you need.

    Ready to transform customer experiences with AI Agents?

    Automate complex workflows with AI-powered solutions for contact centers of all sizes.

    Contact sales

    Explore features

    Compare plan features

    Have a question? Call (800) 574 5290

    AI Receptionist

    Call handling

    Voice options8 included
    Custom greetings
    Included in plan
    Intelligent call routingBy name or intent
    Call transferUsers, extensions, queues, or external numbers
    Call queue integrationOverflow or queue destination
    Live handoff with context
    Included in plan
    Custom schedules & coverage
    Included in plan
    LanguagesEnglish (US, UK, AUS), French (Canadian and European), Spanish, Latin American Spanish, Italian, German, and Portuguese
    Automatic language switching
    Included in plan

    Scheduling & intake

    Lead capture
    Included in plan
    Custom intake questions
    Included in plan
    Appointment schedulingVia calendar integrations or SMS links

    Messaging

    AI SMS agent**
    Included in plan
    Text inquiry automation
    Included in plan
    SMS follow-ups
    Included in plan

    Integrations

    Calendar integrationsGoogle, Outlook, Calendly
    CRM integrationsSalesforce, Zoho, HubSpot
    Ecommerce integrations***Shopify
    Messaging integrations***Whatsapp

    Onboarding

    Guided setup
    Included in plan
    Auto-setupWebsite or Google Business Profile
    Knowledge baseWebsite import + unlimited document uploads
    Number of agentsUnlimited
    Phone numberKeep your number or get a new local number
    Phone compatibility• Works with any phone • Via call forwarding or SIP integration

    Analytics and reporting

    Transcripts and recordings
    Included in plan
    Call analytics and insightsMetrics on call volume, trends, transcripts
    Knowledge insightsUnanswered questions and gaps

    Security & administration

    HIPAA compliance
    Included in plan
    SOC 2 compliance
    Included in plan
    Multi-location supportCustom locations with routing, hours, and location-aware responses

    Frequently asked questions

    How much does RingCentral AI Receptionist cost?

    RingCentral AI Receptionist is available as a standalone plan starting at $49 per month, which includes 100 minutes of usage, or as an add-on to RingEX, starting at $39 per month, also with 100 minutes included. If usage exceeds the included minutes, pay-as-you-go charges of $0.50 per minute apply, and additional minute bundles are also available for purchase. Call time is rounded up and billed in 30-second increments.


    Is there a free trial for RingCentral AI Receptionist?

    Yes, Both AI Receptionist plans—standalone or as an add-on to RingEX—come with a 14-day free trial, allowing businesses to set up their AI Receptionist, test call handling, and see how it fits into their operations before committing to a paid plan.


    Can RingCentral AI Receptionist schedule appointments and capture leads?

    Yes, AI Receptionist can capture leads by asking customizable intake questions and logging caller details to CRMs such as Salesforce, HubSpot, and Zoho. It also can schedule or reschedule appointments by connecting directly to your calendar. It handles these tasks automatically during the call, sends texts, and routes more complex requests to a team member with full context so nothing falls through the cracks.


    Does RingCentral AI Receptionist integrate with CRM platforms?


    Is RingCentral AI Receptionist HIPAA-compliant?


    Is RingCentral AI Receptionist right for healthcare, legal, or real estate businesses?


    Is RingCentral AI Receptionist available 24/7?

    Important details and disclaimers

    1. *

      Pay-as-you-go charges of $0.50 per minute apply if usage exceeds the total included minutes. Additional minute bundles are available for purchase. Call time is rounded up and billed in 30-second increments.

    2. **

      Additional charges may apply.

    3. ***

      Coming soon.

    How can we help? Contact us

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    © 2026 RingCentral, Inc. All rights reserved.
    Engage with natural interactions icon

    Engage with natural interactions

    Deliver human-like conversations in multiple languages without rigid IVR menus.

    Set up in minutes icon

    Set up in minutes

    No IT support needed. Quickly train AI Receptionist using your website, FAQs, or uploaded documents.

    Yes, AI Receptionist integrates with popular CRM platforms, including Salesforce,  HubSpot, and Zoho, automatically syncing captured leads and caller details so records stay updated without manual data entry. This helps teams follow up faster and keeps customer information consistent across systems.

    RingCentral AI Receptionist is designed to support HIPAA compliance, with built-in encryption, access controls, and audit logging that align with HIPAA's privacy and security requirements. This allows healthcare providers to automate patient communication, such as answering intake-related questions or sending follow-up texts, while maintaining the safeguards needed to protect patient information.

    Yes, AI Receptionist is built to support a range of industries with high call volumes and time-sensitive customer needs, including healthcare, legal services, and real estate. It can handle patient intake questions, route legal inquiries to the right attorney, or capture buyer leads and schedule property showings, adapting its responses and routing logic to fit each industry's specific workflows.

    Yes, AI Receptionist answers calls around the clock, including nights, weekends, and holidays, and can handle multiple calls simultaneously. This ensures customers always reach a helpful response, not a busy signal or voicemail, even during peak hours or after your team has gone home.