Already a RingEX customer? Add AIR here
Never miss a call with AI Receptionists that work with any phone system.
Already a RingEX customer? Add AIR here
Already a RingEX customer? Add AIR here
Everything in AI Receptionist, plus the full value of RingEX phone:
Handle FAQs, texts, appointment scheduling, and lead capture, so every customer inquiry becomes an opportunity.
Direct calls by names, locations, and keywords with no repeats, no wrong transfers, and all the details you need.
Compare plan features Have a question? Call (800) 574 5290 | AI Receptionist |
|---|---|
Call handling | |
| Voice options | 8 included |
| Custom greetings | Included in plan |
| Intelligent call routing | By name or intent |
| Call transfer | Users, extensions, queues, or external numbers |
| Call queue integration | Overflow or queue destination |
| Live handoff with context | Included in plan |
| Custom schedules & coverage | Included in plan |
| Languages | English (US, UK, AUS), French (Canadian and European), Spanish, Latin American Spanish, Italian, German, and Portuguese |
| Automatic language switching | Included in plan |
Scheduling & intake | |
| Lead capture | Included in plan |
| Custom intake questions | Included in plan |
| Appointment scheduling | Via calendar integrations or SMS links |
Messaging | |
| AI SMS agent** | Included in plan |
| Text inquiry automation | Included in plan |
| SMS follow-ups | Included in plan |
Integrations | |
| Calendar integrations | Google, Outlook, Calendly |
| CRM integrations | Salesforce, Zoho, HubSpot |
| Ecommerce integrations*** | Shopify |
| Messaging integrations*** | |
Onboarding | |
| Guided setup | Included in plan |
| Auto-setup | Website or Google Business Profile |
| Knowledge base | Website import + unlimited document uploads |
| Number of agents | Unlimited |
| Phone number | Keep your number or get a new local number |
| Phone compatibility | • Works with any phone • Via call forwarding or SIP integration |
Analytics and reporting | |
| Transcripts and recordings | Included in plan |
| Call analytics and insights | Metrics on call volume, trends, transcripts |
| Knowledge insights | Unanswered questions and gaps |
Security & administration | |
| HIPAA compliance | Included in plan |
| SOC 2 compliance | Included in plan |
| Multi-location support | Custom locations with routing, hours, and location-aware responses |
RingCentral AI Receptionist is available as a standalone plan starting at $49 per month, which includes 100 minutes of usage, or as an add-on to RingEX, starting at $39 per month, also with 100 minutes included. If usage exceeds the included minutes, pay-as-you-go charges of $0.50 per minute apply, and additional minute bundles are also available for purchase. Call time is rounded up and billed in 30-second increments.
Yes, Both AI Receptionist plans—standalone or as an add-on to RingEX—come with a 14-day free trial, allowing businesses to set up their AI Receptionist, test call handling, and see how it fits into their operations before committing to a paid plan.
Yes, AI Receptionist can capture leads by asking customizable intake questions and logging caller details to CRMs such as Salesforce, HubSpot, and Zoho. It also can schedule or reschedule appointments by connecting directly to your calendar. It handles these tasks automatically during the call, sends texts, and routes more complex requests to a team member with full context so nothing falls through the cracks.
Pay-as-you-go charges of $0.50 per minute apply if usage exceeds the total included minutes. Additional minute bundles are available for purchase. Call time is rounded up and billed in 30-second increments.
Additional charges may apply.
Coming soon.
Deliver human-like conversations in multiple languages without rigid IVR menus.
No IT support needed. Quickly train AI Receptionist using your website, FAQs, or uploaded documents.
Yes, AI Receptionist integrates with popular CRM platforms, including Salesforce, HubSpot, and Zoho, automatically syncing captured leads and caller details so records stay updated without manual data entry. This helps teams follow up faster and keeps customer information consistent across systems.
RingCentral AI Receptionist is designed to support HIPAA compliance, with built-in encryption, access controls, and audit logging that align with HIPAA's privacy and security requirements. This allows healthcare providers to automate patient communication, such as answering intake-related questions or sending follow-up texts, while maintaining the safeguards needed to protect patient information.
Yes, AI Receptionist is built to support a range of industries with high call volumes and time-sensitive customer needs, including healthcare, legal services, and real estate. It can handle patient intake questions, route legal inquiries to the right attorney, or capture buyer leads and schedule property showings, adapting its responses and routing logic to fit each industry's specific workflows.
Yes, AI Receptionist answers calls around the clock, including nights, weekends, and holidays, and can handle multiple calls simultaneously. This ensures customers always reach a helpful response, not a busy signal or voicemail, even during peak hours or after your team has gone home.