cloud phone  •  Administration

Hot desking

Log in to a shared RingCentral desk phone—and use it like your own—with access to your personal extension, saved settings, voicemail, and more.

Benefits of hot desking

  • Allows employees to access their own extensions, profiles, voicemail, and other phone features while sitting at desks working in different offices.
  • Easy to learn and use, people can quickly log in to any shared phone from wherever they’re working.
  • Lets field sales and remote employees work in a variety of spaces when visiting different offices.
  • Maximizes usage per phone by allowing employees with flexible schedules, remote workers, and those traveling on business to use shared phones while working on premise.


Hot desking FAQs

  • Hot desking is available at no additional charge to all RingCentral MVP Premium and Ultimate customers in the US and Canada.
  • No. The price is the same.

RingCentral currently supports Hot Desking on the following phones:

Cisco
  • Cisco 7841 Gigabit Business Phone
  • Cisco 8861 Gigabit Color Business Phone
  • Cisco 8861 Gigabit Color Business Phone with 1 Expansion Module
  • Cisco 8861 Gigabit Color Business Phone with 2 Expansion Modules
Polycom
  • Polycom VVX-311 Gigabit Ethernet Phone
  • Polycom VVX-411 Color Gigabit Ethernet Phone
  • Polycom VVX-411 Color Gigabit Ethernet Phone with 1 Expansion Module
  • Polycom VVX-501 Color Touchscreen
  • Polycom VVX-501 Color Touchscreen Phone with 1 Expansion Module
  • Polycom VVX-601 Large Color Touchscreen
  • Polycom VVX-601 Large Color Touchscreen with 1 Expansion Module
  • Polycom VVX150 Business IP Phone
  • Polycom VVX250 Business IP Phone
  • Polycom VVX350 Business IP Phone
  • Polycom VVX450 Business IP Phone
  • Polycom VVX450 Business IP Phone with 1 Expansion Module
Yealink
  • Yealink T42S Gigabit Business Phone
  • Yealink T46S Gigabit Color Business Phone
  • Yealink T46S Gigabit Color Business Phone with 1 Expansion Module
  • Yealink T46S Gigabit Color Business Phone with 2 Expansion Modules

Support for additional models will be announced as it becomes available.

  • Yes. If you have an unassigned phone that supports Hot Desking, an Admin can convert it to a Hot Desk / common phone from their online account.
  • Simply press the “login” soft key (or *90) and enter your extension and PIN. The phone will adopt your extension settings and be ready to use.
  • Shared phones have a default session timeout of 12 hours. An admin can also log out a specific shared phone anytime from their online account.
More Administration features
Call recording
Caller ID
Directory listing
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