Log in to a shared RingCentral desk phone—and use it like your own—with access to your personal extension, saved settings, voicemail, and more.
Benefits of hot desking:
Provides a more personalized and familiar phone experience
Allows employees to access their own extensions, profiles, voicemail, and other phone features while sitting at desks working in different offices.
Lets users place secure, high-quality calls from more locations
Easy to learn and use, people can quickly log in to any shared phone from wherever they’re working.
Boosts productivity company-wide
Lets field sales and remote employees work in a variety of spaces when visiting different offices.
Preserves emergency service capabilities
Although shared phones do not support inbound or outbound calls without a user being logged in, calls to emergency services can still be made by anyone.
Reduces your investment in facilities and hardware across offices
Maximizes usage per phone by allowing employees with flexible schedules, remote workers, and those traveling on business to use shared phones while working on premise.
Hot desking FAQs:
Which types of RingCentral accounts include hot desking?
Hot desking is available at no additional charge to all RingCentral Office Premium and Enterprise customers in the US and Canada.
Do I pay more for this service?
No. The price is the same.
Which RingCentral phones will work?
RingCentral currently supports hot desking on the following Polycom models:
– VVX 310
– VVX 410
– VVX 410 with one extension module
– VVX 500 with one extension module
Support for additional models will be announced as it becomes available.
Can I use an existing RingCentral phone as a shared phone?
- Yes. If you have an unassigned Polycom VVX 310, VVX 410, or VVX 500 phone, an admin can convert it to a shared phone from their online account.
How do I make and receive calls?
Simply press the “login” soft key (or *90) and enter your extension and PIN. The phone will adopt your extension settings and be ready to use.
Can the previous user be logged out of a shared phone if they forgot to do it themselves?
Shared phones have a default session timeout of 12 hours. An admin can also log out a specific shared phone anytime from their online account.