- Apple Messages for Business
Customer service software for Apple Messages for Business
RingCentral Engage Digital
DIGITAL CUSTOMER SUPPORT PLATFORM
RingCentral Engage Digital integrates with Apple Messages for Business
RingCentral Engage Digital gives you the ability to respond to all incoming messages through a unified dashboard that intelligently regroups and routes interactions to appropriate agents across all digital channels.
Apple Messages for Business
Engage with customers from any iOS entry point
Enable customers to start, stop, and resume conversations with your business through Messages using the latest version of iOS, so they can get answers to their questions, schedule appointments, make purchases, and more. Register with Apple Messages for Business to allow users to initiate conversations from iOS entry points, including Spotlight search, Apple Maps, or a registered Apple Messages for Business phone number.
Eine einzige Plattform für das Management aller digitalen Interaktionen
Alle digitalen Kanäle
Social Media
Messaging
In-App Messaging
Reviews
Live-Chat
KI-basiert
Automatisches
Nachrichten-
Routing
Selbstlernender Algorithmus
Plattform mit offener API
Chatbot-Integration
CRM-Integration
Business Intelligence
SDK Quelle
Gesamtlösung
Spracherkennung in 72 Sprachen
Administration und Verwaltung
Einfache Konfiguration
Echtzeit-Statistiken
Einheitliches Reporting
Additional resources
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