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Apps that work with BT Cloud Work Contact Center
Apps that work with BT Cloud Work Contact Center
Seamlessly integrate third party services with your BT Cloud Work Contact Center.
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Aigent Real-Time Assistant
Aigent Inc.
Enhance your account with a real-time conversational AI to make every agent your best agent, anytime and anywhere.
amoCRM
amoCRM
Call leads and customers in one click inside amoCRM.
Boomtown
Boomtown
Seamlessly integrate your cloud phone to Boomtown's customer experience platform.
Cognitive View
Cognitive View
Cognitive View monitors call recordings to help you understand customer experience & compliance adherence.
Creatio
Velvetech, LLC
Enhance customer experience and boost your contact center productivity with Creatio.
DVSAnalytics WFO & Analytics
DVSAnalytics, Inc.
DVSAnalytics WFO records desktop activity synced with audio recordings and delivers analytics-enabled QA.
ExecVision Conversation Intell
ExecVision
ExecVision is a conversation intelligence platform built on the premise: customer interactions are key to driving performance.
fireflies.ai
fireflies.ai
Fireflies will automatically transcribe calls made on your soft phone/dialer and make them searchable.
Freshdesk CTI
Certified by Loyally
The Freshdesk CTI gives you full control over your cloud telephony from inside your Freshdesk environment.
HubSpot Data Sync
HubSpot
Sync your contacts with HubSpot automatically.
ipTTY
Tenacity Inc.
ipTTY is a SIP based software telephone that converts TTY tones to text and back.
kuando Busylight
Plenom
kuando Busylight is a presence display, call alert, and notification system designed to optimize office workflow and eliminate distractions.
LeadSquared
LeadSquared Inc
Get the most out of your cloud communicatons with a powerful CRM platform. Hassle-free integration, and single-click setup.
Liquid Voice SmartExperience
Liquid Voice
Capture, analyze, and replay every interaction in your organization to ensure compliance and CX
Noise Firewall
SoliCall
Improve audio quality in call centers and share workspace.
Pipedream
Pipedream
Integration platform for developers
Professional Voice Overs & Audio Messaging Tools
Snap Recordings
The fastest way to create and manage all your greetings, prompts, music & messages on-hold.
RingClone
Ring Clone, Inc.
Archive and supervise communications across voice, contact center, text/sms, and team messaging.
SalesNexus
SalesNexus
Click to dial any phone number and automatically send text messages via SalesNexus CRM and Marketing Automation.
Shadow Agent
Resource Software International Ltd. (RSI)
Shadow Agent brings call center features to call queues & agents and forced account codes to users in professional firms.
Text Messaging in amoCRM
amoCRM
Add SMS text messaging to amoCRM for a complete messenger-based sales strategy.
Velvetech
Velvetech, LLC
Stay competitive with immediate actionable insights driven by Velvetech’s AI-powered call analytics.
Voxjar
Voxjar
Voxjar supports your Total Experience strategy by transcribing, analyzing, and improving your customer interactions