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LeadSquared for BT Cloud Work
by LeadSquared Inc

Get the most out of your cloud communicatons with a powerful CRM platform. Hassle-free integration, and single-click setup.

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

LeadSquared for RingCentral

BT Cloud Work Telephony Connector provides seamless integration between LeadSquared CRM and your BT Cloud Work services to enable improved customer retention and greater agent productivity via features such as Call-tracking, Click-to-Call and Agent Pop-Up.

Features:

  1. Click-to-call: Place calls from within LeadSquared CRM by clicking on any phone number, saving time and improving call efficiency.
  2. Instant screen pop-up: Incoming calls and Outbound calls will trigger screen pops with lead information enabling quality interactions.
  3. Call logs: Prevents lead leakage by tracking Outbound and Inbound phone call logs as activities in CRM. Also, access or download Call Recordings of inbound and outbound calls with ease.

Benefits:

  1. Seamless Integration with CRM: Integrating your BT Cloud Work solution with LeadSquared CRM, allows you to automate tedious tasks, make your business process more efficient, and offer your leads and customers a superior experience.
  2. Streamlines Business Communication for your Agents: BT Cloud Work Telephony Connector reduces the need for agents to switch between multiple devices and applications to access key business functionalities to accomplish their daily tasks.
  3. Improved and Personalized Customer Experiences: Access to key lead information and call history allows agents to deliver a timely and personalized customer experience for your leads.

Requirements

  1. Account Requirements: Available on all LeadSquared plans - Sign up for a FREE trial today!
  2. RingCentral Account Requirements - Available on all plans
  3. Supported browsers include: Chrome™30 (or later), Firefox® 25 (or later), Safari® 6.0.5 - Safari is supported for Classic view only (or later), and Internet Explorer® 10 (or later).