Today, it is possible to find a small business phone service that is both affordable and packed with features. In fact, a small business phone service is available with phone and fax tools you.d expect to find in an enterprise-grade solution for the price of a toll free number by itself.
How is it possible for a small business phone service to offer such a powerful combination of price and value? New technologies that let calls be delivered over IP networks, coupled with the Web 2.0 revolution, has changed the nature of the small business phone system.
What sort of features can a company expect to find in a small business phone service? Three small business phone features worth highlighting are 24/7 auto-attendant, call logs and Internet fax. These small business phone tools can help your company be more efficient and more competitive.
First up on the list of small business phone features is a 24/7 auto-attendant. With this small business phone feature, company owners can rest assured that calls are answered no matter what time of day they come in. Using this small business phone feature means every call gets appropriately screened and routed, and that messages are automatically delivered to the right person.
Next up on the list of small business phone features is call logs. Using a call log with a small business phone system has a variety of benefits. Some companies use this small business phone system feature to track calls for billing purposes. Other companies use call logs as part of their small business phone system to track leads, call backs and promotions. This small business phone feature can help determine the success of particular campaigns or ensure accurate billing.
Finally on the list here of small business phone features Internet fax. As part of a small business phone system, Internet fax is a real productivity-booster. Companies use this small business phone feature to send and receive important contracts.in the office or on-the-go. By selecting a small business phone system with built-in Internet fax, companies save both time and money.
It.s clear that the small business phone system solutions available today are much more robust, and much more affordable, than in the past.
Mae Kowalke previously wrote for Cleveland Magazine in Ohio and The Burlington Free Press in Vermont. To see more of her articles, please visit Mae Kowalke.s columnist page.
For the small business, phone choices were once difficult and limited, especially when technological advancements like leverage the Internet for advanced phone capabilities, were costly and only available to larger enterprises.
Now, with the introduction of solutions specifically catered to the needs of small business phone users, small businesses too can take advantage of services that are fully scalable, and that support their future business growth.
Because a small business phone service requires no extra phone equipment, costs are kept low and the ease of accessing services via the Web, takes away the need for special engineers and special technical skills.
With all of these bases covered, small business phone services make it possible to run a business in a professional and effective manner, no matter how small your business is.
And now, as RingCentral has announced the release of their small business phone service, DigitalLine, there is even more a reason to choose a small business phone service.
With the DigitalLine small business phone service, small businesses are offered a hosted PBX that mixes traditional landline, mobile and VoIP communications to place and receive calls. In this way, small businesses can use the phone service as a way of furthering their professional image, keep in touch with customers, keep control of their communications, and give larger companies something to envy.
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi's columnist page.