The RingCentral Office music on hold feature is programmed to help your business affirm and strengthen your company image to anyone who calls your lines. Providing you with the ability to customize your call on hold audio, this helps you present a pleasing customer-oriented facet of your business to callers while they are waiting for their calls to your business to be picked up. While older, more traditional on hold protocols tend to be unwieldy and difficult to modify on a regular basis, the version RingCentral offers you a flexible tool that will keep your callers interested long enough to stay on the line until their call is either picked up or sent to voicemail. With this particular benefit, you can assign different music to different department extensions to convey a well-rounded organization. You can also choose to record a message that encourages callers to not hang up in the course of their waiting. In fact, you can even play messages that inform the callers of new promos and deals at regular intervals while they are waiting for the call to be routed completely. And because RingCentral believes in providing your business with highly-advanced phone technology along with an affordable price, you can be sure that you can customize particular greetings, messages and music depending on the day, time, and the identity of the caller.
There are so many possibilities you can take advantage of with RingCentral music on hold. Advertise to your callers while you are entertaining them on the line. Reassure callers of the interest in their call while they are waiting to forge a better connection with them. Use the music to show them that you understand them as people.
Get music on hold by getting a RingCentral Office package.
Digital music on hold for business is an excellent means of keeping callers on the line while they are waiting for their call to be routed to the appropriate phone extension. The digital aspect of this feature makes the benefit quite affordable and verging on free because hardware is not necessarily required for this to work, or for it to be modified. Virtual on hold music is does not rely on anything physical to actually exist so it can be easily applied to suit any call system. When used right, this particular feature can eliminate hang up incidences and will help businesses connect with callers on a personal level.
RingCentral Office offers you the kind of music on hold feature that can bring the possibilities of your calls on-hold to the next level. Known for its innovations and services in digital phone technology, RingCentral presents your business with a complex but easy to use tool for creating a compelling business image for your organization. It does this by giving you the power to program your on hold protocol in such a way that you can target specific callers according to the extension they contacted or according to their caller ID. You can ensure that your callers will not get bored by playing music that your target market is likely to appreciate and occasionally playing messages that reassure them that they are still connected.
Because of the flexible nature of digital music on hold, you can change the protocols as often as you like and have different protocols for as many situations as you like. Have different music and messages for different days, different times and different. Announce changes to the organization as soon as possible.
With RingCentral digital music on hold, your business will rise to the top.
RingCentral Office provides music on hold system to users, providing a professional way of handling incoming calls that need to be placed on hold. Aside from holding the attention of callers, music on hold also serves as an indication that callers are still connected to your RingCentral number. This helps lessen the instances of callers hanging up, and also helps you project a more customer-oriented service. You can also use this feature to inform customers of your products, services and promotions by alternating music tracks with messages. Include promotional and informational messages in between music tracks to market your products well. And with customizable music, you can choose which type of music to use to brand your company well. You can also choose different music to play depending on the time, date and caller ID. This way, you can use a different music track for business hours, and another one for after-hours. With the RingCentral music on hold system, you can project a more professional and a more accommodating image to your prospective and existing customers.