These businesses have already discovered that cloud solutions offer outstanding affordability, simplicity, and reliability. Plus they feature the agility and multichannel capabilities needed to keep up with the shifting behaviors of today’s consumers.
So is moving your call center to the cloud right for your company?
In this on-demand presentation, Niel Levonius, RingCentral’s Director of Product Marketing, discusses the top 10 reasons to consider cloud-based contact center, including:
- Unsurpassed scalability
- Quicker deployment of new capabilities
- Giving agents streamlined access to vital customer information
View this on-demand presentation now, and to learn more about the RingCentral Contact Center solution click here.
Originally published Apr 08, 2016, updated Aug 27, 2020