Multi-line Phone System
Easy setup, lower costs, first-class features.
What is a multi-line phone system
Traditionally, multi-line phone systems refer to key telephone systems where users have a single phone to host multiple phone numbers. Users accept incoming calls or make outgoing calls by pressing a dedicated key for a particular phone number. It is a very limited setup and are mostly used by smaller businesses that need a system to host multiple company phone numbers but cannot afford an on-premise PBX system.
The cloud, however, changed all that. The modern multi-line phone system now refers to cloud-hosted phone systems that can host multiple business phone numbers in a cloud PBX system that answers all incoming calls and routes it to the right virtual extension. It provides businesses an advanced PBX system that handles incoming calls to each virtual phone number based on the rules specified for each.
Traditional phone systems
- On-site hardware can get out of budget
- Implementation is expensive and complicated
- There's no way out of contracts that have early termination fees
- Extra funds needed for service and hardware upgrades
- High-level technical support adds up to overall costs
- Maintenance requires qualified IT staff
- Service change requests take too long to implement
Cloud-based phone systems
- No need for expensive, bulky hardware housed in a dedicated area
- Installation and setup is quick and easy
- There are no monthly contracts
- Upgrades and updates are automatically rolled out
- Customer support is free of charge
- Manage the system using your smart device
- Lines can be added or repurposed depending on your needs
Phone system for business
Why customers choose RingCentral
Created especially for businesses
Start with basic features and add more as you go along. Apart from VoIP calling and conferencing, you can access other functionality like texting, faxing, and online meetings without having to change systems.
Top-notch mobility and flexibility
It doesn't matter what mobile device you're using--you can text, call, and fax from your business number. All incoming calls are forwarded following the call routing flows in your office.
User-friendly and easy to deploy
Go live within one day! You can respond to the changing business climate at any point by customizing your phone system through your online account.
Hardware not needed
Sign up for an account, configure it to your own network, and you're good to go. No need for physical cables, boxes, and other hardware. If you have to add extensions, there's no need for new cabling.
Industry-leading customer support
From setup to maintenance and consultation to technical support, RingCentral is here for you--that's award-winning service available round the clock.
Comprehensive service plans
With RingCentral, you get the most cutting-edge communications solution for a single amount. Bills are given monthly and itemized clearly for your peace of mind.
We’re easily seeing a 40% to 50% reduction in communication costs. Several years on, I am still very happy that we chose RingCentral.
RingCentral MVP™* plans for your small business
PAY ANNUALLY AND SAVE UP TO 40%
Standard
- No limit on number of users
- Business phone numbers in over 100 countries
- Unlimited internet fax
- Unlimited audio conferencing
- Video meetings with up to 100 participants
- Up to 24-hour meeting duration
- Quality-of-service reports
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Popular integrations including
Microsoft 365, Google Workspace, Slack,
and more - 24/7 support
Premium
Message, Video, Phone, Open API
- Automatic call recording
- Single Sign-on
- Multi-site admin and management
- Up to 8-digit extensions with site codes
- Hot desking
- Advanced call handling including whisper, barge, and more
- Video meetings with up to 200 participants
- Real-time analytics
- Popular CRM integrations with Salesforce, Zendesk, and more
- Industry-specific integrations with Canvas, Smarsh, and more
- Developer platform and custom integrations
Compare plans
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Most popular
Not available
Essentials
Buy now
Try free
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Standard
Buy now
Try free
Contact sales
View Demo
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Best value
Premium
Buy now
Try free
Contact sales
View Demo
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UltimateContact sales Contact sales View Demo |
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Pricing
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Annually: $19.99/user/mo
Monthly: $29.99/user/mo |
Annually: $27.99/user/mo
Monthly: $37.99/user/mo |
Annually: $34.99/user/mo
Monthly: $44.99/user/mo |
Annually: $49.99/user/mo
Monthly: $59.99/user/mo |
Business phone or toll-free numbers
One phone number for calling, team messaging,
and video
meetings access.
Each user gets a dedicated phone number at no additional cost. Essentials
edition doesn't include video meetings.
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Toll-free
minutes
Inbound Toll-free
minutes
Included minute allotment varies by tier. Toll-free minutes
are pooled across the account, regardless of number of lines. Additional minutes available for purchase.
Learn
more
Included minute allotment varies by tier. Toll-free minutes
are pooled across the account, regardless of number of lines. Additional minutes available for purchase.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Unlimited calls within the US/Canada**
Unlimited calling/phone calls within the US
and CA. Plus, choose from affordable and convenient international calling plans
that fit your business. Terms and conditions may apply.
Learn more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Enhanced Business SMS
Designed to meet latest carrier requirements and improve deliverability. Included SMS allotment
varies by tier. Additional SMS available for purchase. Available upon request.
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Voicemail-to-text
Automatically convert voicemail messages into text form so users can screen
messages easily and respond to the most important call first.
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Visual voicemail and voicemail-to-email
Access voicemail messages from your desk and
mobile phones, email, desktop app, and online account.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Team messaging
Collaborate more effectively with colleagues,
clients, and contractors with team messaging, task assignment, calendar sharing,
and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box,
Google Drive, OneDrive, and more.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Document sharing
Access
documents and files stored on your computer or your Google Drive, Box, OneDrive,
and Dropbox accounts and easily share them with your team members.
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Call management and phone system
administration Sophisticated call management, enabling you
to configure your phone system across the entire company, regardless of location
or device. Optimize communication with custom admin and user configurations
online or using the mobile app.
Call management features include:
*Not available with Essentials.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Mobile apps for iOS and Android
Whether you're an Apple or Android user, you can use your smartphones and
tablets to make and receive calls, join and host meetings,
team message coworkers and partners, send and receive faxes and texts, set up
and join conferences, and configure phone system settings, notifications, and
voicemail.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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High-definition (HD) voice
To consistently deliver the highest HD quality possible, RingCentral utilizes
the Opus Interactive codec for audio and video, as well as the G.722 codec for
audio.
Learn more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Call log reports
Get a complete record of all your inbound and
outbound calls and faxes. View the name of the caller, the number or extension
dialed, as well as the time, date, and duration of the call.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Phone rental options: desk and
conference phones Rent any desk phone or conference phone for a
low monthly price.
Contact sales for details and pricing.
Learn
more
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Included in plan
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Included in plan
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Included in plan
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Included in plan
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Add Video Pro and Video Pro+ users
Administrators can add Video Pro and Video
Pro+ users from within MVP.
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Unlimited internet fax
Send and receive faxes from your computer, mobile device, Microsoft Outlook,
cloud storage providers (such as Dropbox), and more.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Unlimited audio conferencing
Host an
unlimited number of audio conference calls, with up to 1,000 attendees per
conference. Each user gets unique host and participant access codes.
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Video meetings and participants
Hold video meetings with screen sharing,
in-meeting public and private chat capabilities—anytime, anywhere, on any
device.
Maximum
number of participants varies by the video platform:
Premium with RingCentral Video (up to 200) Standard with RingCentral Video (up to 100) |
Available as an add-on
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Up to 100 people
per video meeting
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Up to 200 people
per video meeting
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Up to 200 people
per video meeting
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High-definition (HD) video
RingCentral delivers crystal-clear HD quality video and voice.
Learn more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Quality-of-service reports
Gain the ability to proactively review
overall RingCentral system health and diagnose quality issues impacting users. A
holistic overview of quality measured by location, endpoint, codec, ISP, and
more enables
easier monitoring and faster troubleshooting.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Popular integrations including Microsoft 365,
Google Workspace, Slack, and more
RingCentral offers the largest ecosystem of integration apps in the
communications and collaboration space to maximize productivity and efficiency.
Get integrations for bots, AI, analytics, archiving, automation, productivity,
and more.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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24/7 support
Unlimited chat and phone support.
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Multi-level auto attendant
Answer callers automatically with customized
greetings, and ensure every call is directed to the right employee or
department.
Learn
more
Auto-attendant is a virtual receptionist
service that greets your callers and routes them to employees, departments, or
to any phone in the world (i.e. an employee's mobile phone, an office deskphone,
or a virtual phone on the RingCentral app).
With the multi-level auto attendant feature, you can create rules to handle
incoming calls for multiple office locations or language selections. For
example:
“Press 1 for our New York office. 2 for Chicago office. 3 for Los Angeles
office.” OR
“Press 1 for English. Marque 2 para Español.”
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Professional implementation
Get the most out of RingCentral with a
portfolio of professional and personalized services, ranging from planning,
designing, and implementation to project management, ongoing support, and
consulting.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Call recording
Automatic call recording: Set your
RingCentral phone system to automatically record inbound and outbound calls for
individual users or inbound calls for departments.
On-demand call recording: Allows Users to
manually record phone calls anytime using an IP Phone provisioned with
RingCentral, Forwarding Number, or RingCentral Phone for Mobile.
Learn
more
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Available as an add-on
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On-demand
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Automatic
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Automatic
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Compatible with RingCentral Rooms™ (add-on)
Turn any space into a conference room.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Compatible with RingCentral Room Connector (add-on)
Room Connector allows room conferencing systems on legacy hardware with SIP-based endpoints (third party endpoints) to connect and access video meetings on RingCentral.
Learn
more
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Available as an add-on
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Included in plan
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Included in plan
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Included in plan
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Single Sign-on
Users can log in to RingCentral automatically with their corporate credentials.
Reduce the IT cost of assisting in password recovery and benefit from a central
authentication point that securely accesses your RingCentral service from any
device.
Learn
more
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Multi-site admin and management
Get the flexibility to manage and support
your branch offices based on their unique operational needs.
Learn
more
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Up to 8-digit extensions with site codes
Simplified intra-site dialing for large multi-site customers.
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Hot desking
Allows users to log in to shared phones to access their own RingCentral
extensions, voicemail and greetings, and other features.
Hot desking lets employees share office desk phones while keeping their separate
extensions, greetings and voicemail access.
It enables companies to save costs of desk phones while still letting their employees remain productive. |
Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Advanced call handling including whisper, barge,
and more
Advanced call management controls (monitor,
whisper, barge, takeover) to allow authorized users to listen in on employee
calls with clients to monitor the conversation, provide coaching, and facilitate
discussion.
Other
features include overflow call queues, user groups, and role-based access
control with customized roles/permissions.
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Real-time analytics
Gain
real-time insights into your RingCentral system and gather business-relevant
data, alerts, and reporting metrics.
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Popular CRM integrations with Salesforce, Zendesk, and more
Bring the functions and features of
RingCentral MVP into your business apps such as Salesforce, Zendesk, Microsoft
Dynamics, ServiceNow, etc.
Learn more
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Industry-specific integrations with Canvas, Smarsh, and more
Bring the functions and features of
RingCentral MVP into your vertical's business apps such as Canvas, Smarsh, etc.
Learn more
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Developer platform and custom integrations
RingCentral APIs let you create your own
custom applications and seamlessly integrate business communications into your
key business processes, so you can automate workflows, drive efficiency, and
gain valuable
insight from communications data.
Visit
Developer Portal
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Available as an add-on
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Available as an add-on
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Included in plan
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Included in plan
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Device status reports
Monitor
hard phone registration status globally and gain visibility into your devices'
history.
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Available as an add-on
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Available as an add-on
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Available as an add-on
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Included in plan
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Device status alerts
Set up
automated monitoring rules and receive notifications when devices are offline.
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Available as an add-on
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Available as an add-on
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Available as an add-on
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Included in plan
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Unlimited storage***
Store an unlimited* amount of documents, spreadsheets, presentation files,
contracts,
invoices, images, videos, and recordings.
*Retention period applies.
Store an unlimited* amount of content within your RingCentral app. This could be
documents, spreadsheets, presentation files, contracts, invoices, images, or
videos that you send as attachments within messages; or these could be the
recordings of your video meetings.
*Retention period applies. |
Available as an add-on
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Available as an add-on
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Available as an add-on
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Included in plan
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The Huge Benefits of a Virtual Multi Line Phone System
Multi line phone systems from RingCentral make it possible to have a superior but affordable business communications suite
Looking for a multi line phone system? Traditional multi-line telephony has provided reliable communications for businesses for a long time. However, they have three major caveats: they’re inflexible, complex, and costly. The latest technology offers a less problematic alternative. Virtual communications from RingCentral ensure that you get better phone features, greater flexibility, and more manageable and secure business telephony at a lower cost than that of traditional phone options.
Multi line phone systems are best when cloud-based
To put it simply, one form of cloud computing instantly delivers software to your home or business and lets you pay for only a fraction of the cost of traditional telephony. RingCentral is one such cloud-based service provider. Your multi line phone system is accessible via your computers or smart devices. This means that you can use and bring your business telephony with you wherever you are – transact business on-the-go and meet with clients anywhere! It’s a huge convenience, given all the added features of a more powerful virtual system. Moreover, you don’t have to worry about your privacy; RingCentral displays your business number if you’re calling using your smartphone app. Here are the biggest benefits of a RingCentral multi line phone system:
Lower rates for calling and faxing
Install RingCentral softphones on your computer for more affordable long distance calling and faxing. RingCentral lets you send and receive calls and faxes via Internet, so you don’t have to worry about the usual high costs of long distance rates. RingCentral also offers free minutes and fax pages, depending on your subscription plan.
Convenient and faster access to your business telephony
Do you need multiple phone lines? Toll free vanity numbers? A professional voicemail greeting? RingCentral lets you add and tweak all these features through a user-friendly online account, which you can conveniently access through a smartphone or tablet. Phone lines or extensions are “virtual” or wireless, and can be instantly added to your account. Physical IP phones from RingCentral are also pre-configured so you can use them immediately. You can also call our customer hotline for technical support.
RingCentral also has data centers in multiple locations to ensure that your business communication needs are addressed accordingly. Since you can keep your faxes and voicemails online for a certain amount of time, you have the option to immediately delete or forward them—ensuring that you have access to the most important messages..
Subscribe to RingCentral today to experience a superior multi line phone system advantage.
Choose RingCentral Multi Line Phone Systems
A RingCentral multi line phone system is a complete PBX service you can use and manage from anywhere.
Your communication needs grow as your business grows, which is why businesses like using multi line phone systems. Unfortunately, traditional telephony can get quite complex and can be expensive to maintain. On the other hand, more affordable virtual options seem to be unreliable. RingCentral aims to bring you the benefits of both traditional and virtual services, but with more innovative features.
The Multi line Phone System from RingCentral
RingCentral, the leading virtual telephony provider today, helps improve the efficiency of your business communications with its attractively-priced subscription packages. You can choose a plan depending on your budget and the number of users you have. Here’s what you can expect from RingCentral:
Complete business telephony features
Multiple phone lines, toll free vanity numbers, online faxing, professional voicemail greetings, auto-attendant, audio conferencing, and music-on-hold can be quite expensive if you subscribe to a traditional service provider. However, RingCentral service functions via the Internet and doesn’t require physical phone lines, thus making it more affordable. In addition to this, its data centers are strategically located in different areas to minimize loss and interruption of service during calamities and the like.
Instant set-up
RingCentral requires no lengthy processes for installation. It has software delivered instantly to your devices. If you want to keep using your old business number, you can have it ported to RingCentral without worrying about disruptions in your transactions.
Easy to manage and grow
Set up shop in locations outside your local area. With a multi line phone system, you can add multiple lines, phone numbers, voicemail inboxes, and other features easily. Give your business a homegrown feel by choosing local business numbers.
Helps you collaborate better
RingCentral features are designed for seamless operations of teams and departments. Check your colleagues’ presence through your mobile device, route calls and faxes to the right departments and employees, send business SMS to colleagues and clients, and work together using the most popular applications like Box, Dropbox, and Google Drive. The RingCentral team is constantly thinking of ways to forge better connections between you and your contacts.
Affordable and user-friendly
The RingCentral multi line phone system can be kept in your pocket and is easy on the pocket, too! You can use RingCentral through your smartphone or tablet, so you can stay connected even while traveling. The online interface is also easy to navigate, perfect even for those with no IT training.
Compared to other virtual offerings with the same features, RingCentral subscription packages are attractively-priced. You get all the phone features you need at a low monthly price with no set-up fees and no long-term contracts needed. If you need technical support, you can also call the free customer service hotline. Experience the benefits of the leading cloud-based multi line phone system by signing up now!