Multi-line Phone System

Easy setup, lower costs, first-class features.

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A VoIP and mobile phone

What is a multi-line phone system

Traditionally, multi-line phone systems refer to key telephone systems where users have a single phone to host multiple phone numbers. Users accept incoming calls or make outgoing calls by pressing a dedicated key for a particular phone number. It is a very limited setup and are mostly used by smaller businesses that need a system to host multiple company phone numbers but cannot afford an on-premise PBX system.

The cloud, however, changed all that. The modern multi-line phone system now refers to cloud-hosted phone systems that can host multiple business phone numbers in a cloud PBX system that answers all incoming calls and routes it to the right virtual extension. It provides businesses an advanced PBX system that handles incoming calls to each virtual phone number based on the rules specified for each.

Traditional phone systems

  • On-site hardware can get out of budget
  • Implementation is expensive and complicated
  • There's no way out of contracts that have early termination fees
  • Extra funds needed for service and hardware upgrades
  • High-level technical support adds up to overall costs
  • Maintenance requires qualified IT staff
  • Service change requests take too long to implement

Cloud-based phone systems

  • No need for expensive, bulky hardware housed in a dedicated area
  • Installation and setup is quick and easy
  • There are no monthly contracts
  • Upgrades and updates are automatically rolled out
  • Customer support is free of charge
  • Manage the system using your smart device
  • Lines can be added or repurposed depending on your needs

Phone system for business

An employee working anywhere using her mobile phone

Why customers choose RingCentral

Created especially for businesses

Created especially for businesses

Start with basic features and add more as you go along. Apart from VoIP calling and conferencing, you can access other functionality like texting, faxing, and online meetings without having to change systems.

Top-notch mobility and flexibility

Top-notch mobility and flexibility

It doesn't matter what mobile device you're using⁠--you can text, call, and fax from your business number. All incoming calls are forwarded following the call routing flows in your office.

User-friendly and easy to deploy

User-friendly and easy to deploy

Go live within one day! You can respond to the changing business climate at any point by customizing your phone system through your online account.

Hardware not needed

Hardware not needed

Sign up for an account, configure it to your own network, and you're good to go. No need for physical cables, boxes, and other hardware. If you have to add extensions, there's no need for new cabling.

Industry-leading customer support

Industry-leading customer support

From setup to maintenance and consultation to technical support, RingCentral is here for you⁠--that's award-winning service available round the clock.

Comprehensive service plans

Comprehensive service plans

With RingCentral, you get the most cutting-edge communications solution for a single amount. Bills are given monthly and itemized clearly for your peace of mind.

RingCentral MVP™* plans for your small business


save up to 33%
Number of users
Need more users?
Message, Video, Phone
/user/month **
Everything in Essentials, PLUS
  • No limit on number of users
  • Business phone numbers in over 100 countries
  • Unlimited internet fax
  • Unlimited audio conferencing
  • Video meetings with up to 100 participants
  • Up to 24-hour meeting duration
  • Quality-of-service reports
  • Popular integrations including
    Office 365, Google Workspace, Slack,
    and more
  • 24/7 support
Show all benefits
Best value

Message, Video, Phone, Open API

/user/month **
Everything in Standard, PLUS
  • Automatic call recording
  • Single Sign-on
  • Multi-site admin and management
  • Up to 8-digit extensions with site codes
  • Hot desking
  • Advanced call handling including whisper, barge, and more
  • Video meetings with up to 200 participants
  • Real-time analytics
  • Popular CRM integrations with Salesforce, Zendesk, and more
  • Industry-specific integrations with Canvas, Smarsh, and more
  • Developer platform and custom integrations
Show all benefits
Message, Video, Phone, Open API
/user/month **
Everything in Premium, PLUS
  • Device status reports
  • Device status alerts
  • Unlimited storage***
Show all benefits

Compare plans

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Best value
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Annually: $19.99/user/mo
Monthly: $29.99/user/mo
Annually: $27.99/user/mo
Monthly: $37.99/user/mo
Annually: $34.99/user/mo
Monthly: $44.99/user/mo
Annually: $49.99/user/mo
Monthly: $59.99/user/mo
Business phone or toll-free numbers
One phone number for calling, team messaging, and video meetings access.
Each user gets a dedicated phone number at no additional cost. Essentials edition doesn't include video meetings.
Toll-free minutes
Inbound Toll-free minutes
Toll-free minutes are per account regardless of number of lines. Additional minutes are always available for automatic purchase, which bill at 3.9¢/min.
Learn more
In addition to unlimited outbound calling minutes, every account gets a set number of toll-free minutes for inbound calls. You can transfer an existing toll-free number or get a new one.
The number of inbound calling toll-free minutes per account is shown in the chart on the right. Additional minutes are always available for automatic purchase, which bill at 3.9¢/min. There are also bundled offers available that can reduce the cost to 1.9¢/min.
Learn more
Unlimited calls within the US/Canada**
Unlimited calling/phone calls within the US and CA. Plus, choose from affordable and convenient international calling plans that fit your business. Terms and conditions may apply.
Learn more
Conversational SMS
Available upon request. Use your business phone number to send one-to-one or group SMS/MMS, subject to volume and frequency limitations.
Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first.
Visual voicemail and voicemail-to-email
Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
Learn more
Team messaging
Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more.
Learn more
Document sharing
Access documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts and easily share them with your team members.
Call management and phone system
Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimize communication with custom admin and user configurations online or using the mobile app.
Call management features include:
  • Answering rules
  • Call forwarding
  • Call transfer
  • Call screening
  • Call flip
  • Call logs
  • Presence
  • Notifications
  • Shared lines*
  • Call park
  • Intercom*
  • Paging*
*Not available with Essentials.
Learn more
Mobile apps for iOS and Android
Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings, team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
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High-definition (HD) voice
To consistently deliver the highest HD quality possible, RingCentral utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
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Call log reports
Get a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialed, as well as the time, date, and duration of the call.
Learn more
Phone rental options: desk and
conference phones
Rent any desk phone or conference phone for a low monthly price.
Contact sales for details and pricing.
Learn more
Add Video Pro and Video Pro+ users
Administrators can add Video Pro and Video Pro+ users from within MVP.
Unlimited internet fax
Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more.
Learn more
Unlimited audio conferencing
Host an unlimited number of audio conference calls, with up to 1,000 attendees per conference. Each user gets unique host and participant access codes.
Video meetings and participants
Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device.
Maximum number of participants varies by the video platform:
Premium with RingCentral Video (up to 200)
Standard with RingCentral Video (up to 100)
Up to 100 people
per video meeting
Up to 200 people
per video meeting
Up to 200 people
per video meeting
High-definition (HD) video
RingCentral delivers crystal-clear HD quality video and voice.
Learn more
Quality-of-service reports
Gain the ability to proactively review overall RingCentral system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables easier monitoring and faster troubleshooting.
Learn more
Popular integrations including Office 365,
Google Workspace, Slack, and more
RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
Learn more
24/7 support
Unlimited chat and phone support.
Multi-level auto attendant
Answer callers automatically with customized greetings, and ensure every call is directed to the right employee or department.
Learn more
Auto-attendant is a virtual receptionist service that greets your callers and routes them to employees, departments, or to any phone in the world (i.e. an employee's mobile phone, an office deskphone, or a virtual phone on the RingCentral app).
With the multi-level auto attendant feature, you can create rules to handle incoming calls for multiple office locations or language selections. For example:
“Press 1 for our New York office. 2 for Chicago office. 3 for Los Angeles office.” OR
“Press 1 for English. Marque 2 para Español.”
Professional implementation
Get the most out of RingCentral with a portfolio of professional and personalized services, ranging from planning, designing, and implementation to project management, ongoing support, and consulting.
Learn more
Call recording
Automatic call recording: Set your RingCentral phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments.
On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile.
Learn more
Compatible with RingCentral Rooms™ (add-on)
Turn any space into a conference room.
Learn more
Compatible with RingCentral Room Connector (add-on)
Room Connector allows room conferencing systems on legacy hardware with SIP-based endpoints (third party endpoints) to connect and access video meetings on RingCentral.
Learn more
Single Sign-on
Users can log in to RingCentral automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses your RingCentral service from any device.
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Multi-site admin and management
Get the flexibility to manage and support your branch offices based on their unique operational needs.
Learn more
Up to 8-digit extensions with site codes
Simplified intra-site dialing for large multi-site customers.
Hot desking
Allows users to log in to shared phones to access their own RingCentral extensions, voicemail and greetings, and other features.
Hot desking lets employees share office desk phones while keeping their separate extensions, greetings and voicemail access.
It enables companies to save costs of desk phones while still letting their employees remain productive.
Advanced call handling including whisper, barge, and more
Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.
Other features include overflow call queues, user groups, and role-based access control with customized roles/permissions.
Real-time analytics
Gain real-time insights into your RingCentral system and gather business-relevant data, alerts, and reporting metrics.
Popular CRM integrations with Salesforce, Zendesk, and more
Bring the functions and features of RingCentral MVP into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, ServiceNow, etc.
Learn more
Industry-specific integrations with Canvas, Smarsh, and more
Bring the functions and features of RingCentral MVP into your vertical's business apps such as Canvas, Smarsh, etc.
Learn more
Developer platform and custom integrations
RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable insight from communications data.
Visit Developer Portal
Device status reports
Monitor hard phone registration status globally and gain visibility into your devices' history.
Device status alerts
Set up automated monitoring rules and receive notifications when devices are offline.
Unlimited storage***
Store an unlimited* amount of documents, spreadsheets, presentation files, contracts, invoices, images, videos, and recordings.
*Retention period applies.
Store an unlimited* amount of content within your RingCentral app. This could be documents, spreadsheets, presentation files, contracts, invoices, images, or videos that you send as attachments within messages; or these could be the recordings of your video meetings.
*Retention period applies.

The Huge Benefits of a Virtual Multi Line Phone System

Multi line phone systems from RingCentral make it possible to have a superior but affordable business communications suite

Looking for a multi line phone system? Traditional multi-line telephony has provided reliable communications for businesses for a long time. However, they have three major caveats: they’re inflexible, complex, and costly. The latest technology offers a less problematic alternative. Virtual communications from RingCentral ensure that you get better phone features, greater flexibility, and more manageable and secure business telephony at a lower cost than that of traditional phone options.

Multi line phone systems are best when cloud-based

To put it simply, one form of cloud computing instantly delivers software to your home or business and lets you pay for only a fraction of the cost of traditional telephony. RingCentral is one such cloud-based service provider. Your multi line phone system is accessible via your computers or smart devices. This means that you can use and bring your business telephony with you wherever you are – transact business on-the-go and meet with clients anywhere! It’s a huge convenience, given all the added features of a more powerful virtual system. Moreover, you don’t have to worry about your privacy; RingCentral displays your business number if you’re calling using your smartphone app. Here are the biggest benefits of a RingCentral multi line phone system:

Lower rates for calling and faxing

Install RingCentral softphones on your computer for more affordable long distance calling and faxing. RingCentral lets you send and receive calls and faxes via Internet, so you don’t have to worry about the usual high costs of long distance rates. RingCentral also offers free minutes and fax pages, depending on your subscription plan.

Convenient and faster access to your business telephony

Do you need multiple phone lines? Toll free vanity numbers? A professional voicemail greeting? RingCentral lets you add and tweak all these features through a user-friendly online account, which you can conveniently access through a smartphone or tablet. Phone lines or extensions are “virtual” or wireless, and can be instantly added to your account. Physical IP phones from RingCentral are also pre-configured so you can use them immediately. You can also call our customer hotline for technical support.

RingCentral also has data centers in multiple locations to ensure that your business communication needs are addressed accordingly. Since you can keep your faxes and voicemails online for a certain amount of time, you have the option to immediately delete or forward them—ensuring that you have access to the most important messages..

Subscribe to RingCentral today to experience a superior multi line phone system advantage.

Choose RingCentral Multi Line Phone Systems

A RingCentral multi line phone system is a complete PBX service you can use and manage from anywhere.

Your communication needs grow as your business grows, which is why businesses like using multi line phone systems. Unfortunately, traditional telephony can get quite complex and can be expensive to maintain. On the other hand, more affordable virtual options seem to be unreliable. RingCentral aims to bring you the benefits of both traditional and virtual services, but with more innovative features.

The Multi line Phone System from RingCentral

RingCentral, the leading virtual telephony provider today, helps improve the efficiency of your business communications with its attractively-priced subscription packages. You can choose a plan depending on your budget and the number of users you have. Here’s what you can expect from RingCentral:

Complete business telephony features

Multiple phone lines, toll free vanity numbers, online faxing, professional voicemail greetings, auto-attendant, audio conferencing, and music-on-hold can be quite expensive if you subscribe to a traditional service provider. However, RingCentral service functions via the Internet and doesn’t require physical phone lines, thus making it more affordable. In addition to this, its data centers are strategically located in different areas to minimize loss and interruption of service during calamities and the like.

Instant set-up

RingCentral requires no lengthy processes for installation. It has software delivered instantly to your devices. If you want to keep using your old business number, you can have it ported to RingCentral without worrying about disruptions in your transactions.

Easy to manage and grow

Set up shop in locations outside your local area. With a multi line phone system, you can add multiple lines, phone numbers, voicemail inboxes, and other features easily. Give your business a homegrown feel by choosing local business numbers.

Helps you collaborate better

RingCentral features are designed for seamless operations of teams and departments. Check your colleagues’ presence through your mobile device, route calls and faxes to the right departments and employees, send business SMS to colleagues and clients, and work together using the most popular applications like Box, Dropbox, and Google Drive. The RingCentral team is constantly thinking of ways to forge better connections between you and your contacts.

Affordable and user-friendly

The RingCentral multi line phone system can be kept in your pocket and is easy on the pocket, too! You can use RingCentral through your smartphone or tablet, so you can stay connected even while traveling. The online interface is also easy to navigate, perfect even for those with no IT training.

Compared to other virtual offerings with the same features, RingCentral subscription packages are attractively-priced. You get all the phone features you need at a low monthly price with no set-up fees and no long-term contracts needed. If you need technical support, you can also call the free customer service hotline. Experience the benefits of the leading cloud-based multi line phone system by signing up now!         

Important details and disclaimers