September 3, 2020
Fulham Football Club Deploys RingCentral Cloud Communications to Keep Team Connected
Newly promoted Premier League football club FFC continues to use RingCentral’s collaboration platform throughout lockdown
London, UK - September 3, 2020 - RingCentral UK Ltd., a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions and a wholly-owned subsidiary of RingCentral, Inc. (NYSE: RNG), has partnered with Fulham Football Club (FFC) as their official communications provider.
In March, RingCentral partnered with FFC to support the team’s communication efforts across their front office, ticket sales, back office, and executive staff. The team opted for the RingCentral Office® messaging, video and phone platform for its versatile and agile capabilities. Due to the global pandemic, Fulham’s coaches and players also adopted RingCentral’s messaging, video and phone platform to host digital training sessions successfully for the first time in the Club’s history.
RingCentral Office enables FFC to communicate across multiple channels, from any location, on any device. In addition, RingCentral equips the club’s staff to communicate via phone, video and team messaging—all in one seamless solution
Darren Preston, chief operating officer of Fulham Football Club explains: “The RingCentral Office solution has quickly increased operational efficiency thanks to cutting-edge call and video conferencing quality and the ability to communicate using new digital channels.
“Our migration to RingCentral was just underway when the Covid-19 crisis struck… We quickly had to become very action-orientated. The platform has supported our business beyond my expectations. With zero training, I’m having virtual meetings, sharing live presentations and connecting with my internal & external colleagues on a daily basis whilst I try to over-communicate in these challenging and uncertain times.”
Established in 1879, FFC is based in London and plays in the English Premier League. The Club was looking for a high-quality, reliable solution that would enable its departments to work together seamlessly, as well as improve communications and collaboration with external parties.
The way Fulham has adopted the technology has further proven the capabilities of RingCentral Office. “The right communications tools have been essential throughout the past few months, and are quickly becoming a business priority,” said Steve Rafferty, MD RingCentral UK.“The great thing about the RingCentral Office solution is that it’s incredibly agile, meaning we’ve been able to work reactively with FFC as their teams shifted to home working.”
RingCentral worked with channel partner CDW as part of the deal. “There are many UC solutions on the market today, and for businesses, it is often hard to understand which best fits their needs. By continually evaluating the market, CDW has a solid understanding of the solutions and can act as a trusted advisor to businesses,” said Ross Pedder, Head of Cloud Services at CDW. “For FFC, we knew that RingCentral would be the perfect fit—as a robust and resilient communications platform.”
About Fulham Football Club
Fulham Football Club was formed in 1879 as a local boys’ church side, Fulham St Andrew’s. The oldest of London’s first-class clubs, Fulham FC has a long and colourful history, spanning over 140 years, and is rightly positioned as London’s Original Football Club with its home, Craven Cottage, having hosted matches since 1896.
Promotion to the Premier League was first achieved in 2001 and the team remained in England’s top division until 2013. The Club reached the final of the inaugural Europa League in 2010, losing to Atletico Madrid 2-1 in extra-time.
Fulham FC Chairman Shahid Khan, owner of the Jacksonville Jaguars of the National Football League, purchased the Club in 2013.
The Club promoted to the Premier League this summer (2020) by winning the Championship Play-Off Final against Brentford at Wembley Stadium.
Under the guidance of Head Coach Scott Parker, the team’s first match of the 2020-21 Premier League campaign is against Arsenal at Craven Cottage.
RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together, from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, USA and has offices around the world.
© 2020 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office and the RingCentral logo are trademarks of RingCentral, Inc.
For additional information, please contact:
Fulham Football Club
+ 1 650-513-8712
Hill+Knowlton Strategies (London)