Don't just meet customer expectations, exceed them with a cloud contact centre solution.
Customers are demanding more from customer service and will no longer tolerate a poor experience. In fact:

The percent of customers who expect their issues to be resolved (quickly) on the channel of their choice


The average number of times customers have stopped using a product or service in the past year due to a bad customer service experience


The percent of customers who have stopped using a product or service after having to repeat themselves over and over or after being passed from rep to rep

Don’t fall behind when it comes to your level of customer service. See how a cloud solution can help.

Meet Contact Centre 2.0

Digital technologies have triggered a change in human behaviour - within both interpersonal relationships and in the way we interact with businesses. And contact centres as we know them just can’t keep up.

It’s time to close the chapter on Contact Centre 1.0 and make customer engagement experiential, intuitive, and collaborative for a modern customer in modern times.


Put collaboration at the centre of your customer experiences

Your organisation's success depends on your ability to communicate with your customers on their terms. RingCentral Collaborative Contact Centre puts collaboration at the centre of customer service and sales.

See how you can ensure your customer experiences are fast, positive, and cost-effective for your growing business.


Making the Case: Top 10 reasons to move your contact centre to the cloud

To keep pace in today’s hyperconnected world, your business must find ways to connect agents with real-time knowledge sources about your products and customers.

You need a contact centre infrastructure that’s flexible and agile enough to quickly respond to customer requests across all touch points, including voice, web, email, chat, mobile, and social channels. The answer is in the cloud.

“Team collaboration at the core of our RingCentral solution helps our communications run more smoothly and also keeps us better connected and feeling more like a team—even though our agents are geographically scattered. Plus, it allows us to better serve our customers.”
Michael Baker
Enterprise Architect, Brightway Insurance
Sign up for a free personal demo
A solution specialist will contact you for a personalised, informative demo on the key features and benefits of RingCentral Contact Centre.

Call us today +44 (0)800 098 8136

Thank you for your interest in RingCentral
A sales advisor will contact you within 24 hours. If you'd like to speak to someone now, please call +44 (0)800 098 8136