Take your call center beyond simple sales and collection calls
Your go-to guide for using an outbound contact center solution to create a proactive, consistent customer experience that sells.
Start the conversation and engage your customers
Hear Analyst Sheila McGee Smith and Geoff Mina, AVP contact centers, RingCentral talk through how the right sort of outbound interactions can build a new level of connection with your customers.
Outbound + inbound — How using both can help you engage customers & sell
Separate and siloed outbound sales and inbound support could be hurting your bottom line. Find out how to combine efforts, engage customers, and win more deals.
Inbound and outbound contact centers: why you need both to win
When a customer connects with your business, what can they expect? If consistency doesn’t come to mind you may be creating a poor customer experience. Find out how to better control the conversation you’re having with your customers.