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Choose the best Contact Center plan for your business

BASIC

  • Support for inbound voice-based call centers
  • Standard IVR and ACD capabilities
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ADVANCED

  • Support for omnichannel contact centers
  • Advanced IVR and ACD
  • Easy administration and flexible reports
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ULTIMATE

  • Support for omnichannel contact centers
  • Advanced IVR and ACD
  • Easy administration and flexible reports
  • Advanced IVR outbound dialing capabilities
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BASIC
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ULTIMATE
Service
Inbound voice
Integrations and omnichannel
Blended outbound dialers
Voice
Standard IVR and ACD
Advanced IVR and ACD
Omnichannel capabilities
Email
Chat
SMS
Social media
Outbound features
Preview dialer
Progressive dialer
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Campaign management
Workforce Optimization
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ENTERPRISE
Perfomance management
Omnichannel analytics
Workforce management
Quality management
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