If you want to have a call screening service that works well according to the way your business operates, then you will need an intelligent phone system. And as far as intelligent call services go, few can match RingCentral. Its premier suite, RingCentral Office, offers small businesses high-quality business phone features that can be easily customized to suit the specific needs of any company. Included in the suite is a call screening service that you can modify to ensure that your phone system is maximized, not wasted on calls that are unproductive and would only cost you money for a useless call.
Call screening with RingCentral brings you benefits that will save you headache. With a caller ID function, you will be able to recognize who is calling you at that moment. Depending on what you are doing and the urgency of the call, you can choose to receive the call, drop the call, or send the call to voicemail with a customized message that reassures them that you have knowledge of the call. If the number is unfamiliar or is not included in your directory, it can be handled with a simple modification of your auto attendant – the callers will be asked to speak their name and identify themselves.
Of course, a call screening service would not be complete without call blocking. Call blocking with RingCentral is advanced enough so that you can block entire area codes from being able to contact your business – this is useful when you do not serve certain areas. Specific phone numbers, particularly those of telemarketers, can also be identified and blocked.
The benefits of the RingCentral call screening service are countless, but perhaps the best perk for you is that it comes absolutely free with your phone package. Try it out today.
In order to be able to run a business with utmost efficiency, you need business phone call screening. Without business phone call screening, it will be difficult for you to focus on the more important details of your company’s operation because you will be constantly interrupted by calls. Worse, any unproductive call you receive will still be credited to your phone bill. This means that precious resources will be wasted on that call – it is something that a small business cannot afford. This is why RingCentral offers you a call screening solution with its RingCentral Office suite.
Included in your RingCentral Office account is call screening that your company can depend on. With it, you can block numbers from area codes that your enterprise does not serve yet – when you start serving the area, you can unblock it. You can use your RingCentral Softphone™ to show you any hidden numbers a telemarketer has so you can block them all. You can make it so that only a specified directory of numbers can reach certain extensions. You can also make use of caller ID so you will be able to determine whether a call to your phone should be accepted, received, or sent to voicemail.
There are other things you can do with your RingCentral phone call screening. If the callers’ identities are not available as part of your directory, you can customize your automated attendant to request the caller to identify themselves by name; you can then choose to send them to voicemail, accept their call, or reject their call. If the call is urgent and you cannot answer it, you can use the Softphone to provide a custom message that the auto attendant can read to the caller.
Phone call screening with RingCentral gives you what you need.
As a businessman, you cannot be expected to address every VoIP phone call. Screening the identities of the callers is essential if you want to be able to get on to the more important aspects of running an organization. If you need to answer every single call to your company, your efficiency will definitely suffer. This is why call screening is a benefit that should be included in your business phone system. With a call screen, you will not need to waste your time and your money on calls that offer you little productivity. Of course, you will need telephone call screening that you can rely on.
RingCentral Office’s telephone screening feature gives you absolute control of who is calling your business and extensions. With the RingCentral Softphone™ on your computer or the display of your digital desk phone, you will be able to identify the caller. If the number is not part of your directory of contacts, the automated attendant can be programmed to ask the callers their names. Once the caller has been identified, you can choose to accept the call if it is urgent, send it to voicemail if it is important but not urgent, or reject the call completely.
With RingCentral’s VoIP phone call screening, you can select or type a message to your callers if you cannot answer the call but wish to reassure them that you know they called and that you will call them back as soon as possible. As for calls that will not benefit your business, those can be blocked completely – you will no longer be bothered by telemarketers and other such callers.
If you want VoIP phone call screening that can improve the efficiency of your work, then RingCentral is the service provider for you.