Every phone company that serves businesses is expected to have auto attendant phone services. Having an auto attendant conveys a message of organized professionalism in the minds of callers. To a caller, a company with an automated attendant is a stable company, one that has made it big and that can serve its clients better. RingCentral, known in the virtual telephony industry for excellence, offers this very feature in every phone system package they have available. For a very affordable monthly price, you can expect a high-quality voice attending to the needs of your callers.
Of course, RingCentral also recognizes that not every business wants to exude an image of corporate magnitude. There are many businesses out there that are modest in size, and their markets prefer the more personalized feel of the service. But of course, this does not mean that they can afford a full-time operator either. RingCentral Office solves the problem by providing you with automated attendant options that exude a friendly and personalized feel to put your callers at ease. All you need to do is go online, access your account, and customize your auto attendant.
You can make changes to your auto attendant phone feature’s overall feel by either recording your voice or any voice from your employees that callers find familiar. You can even make your own script so you can sound as professional or informal as you want, depending on the kind of clients you have. With this feature, you can exude exactly the kind of image that works best for your organization; you do not have to compromise your business brand.
The auto attendant phone flexibility RingCentral gives you comes with the opportunity to establish a business image that helps your company thrive.
Every decent business communication network needs an auto attendant. Phone system providers understand that it is the automated attendant that helps field the calls made to the company. Without the auto attendant, a business would need to hire operators to handle the incoming calls. And if the volume of the calls is significantly high, that means that a significant number of operators must also be hired. Counting the breaks and holidays they must also take, these human operators are not only expensive; they are inefficient.
That being said, the virtual attendant has become a common feature in phone systems used for business. But RingCentral opts to take the concept of the automated attendant further. Its RingCentral Office packages provide you with the options of using a standardized default greeting for your callers to make your enterprise sound more professional, or recording a greeting specially customized to assert your business brand. The second option allows you to choose between recording the greeting on your own or hiring a professional voice talent, depending on your preferences.
On top of this, you also get a dial-by-name function with your auto attendant phone system, which allows callers to track down specific departments or persons they wish to speak to via their names. For callers who may think that dial-by-name is far too complicated, you can include a recorded listing of company extensions with a single-digit number assigned to each of them. For example, you can have a person dial 1 for customer support and number 2 for sales.
Your auto attendant phone system needs to be a cut above the rest if you want it to help you elevate your business in the eyes of your clients. To find out more about how RingCentral’s automated attendant works for you, call the RingCentral hotline.
The auto attendant is one of the greatest innovations in business communication, as it functions 24/7 and does not require vacation leaves. And while in the past it was only available in business phone packages that only large enterprises can afford, recent advancements in online telephony has made the costs of business phone services much more affordable. This means that smaller businesses with limited resources can now have phone systems that include an automated phone attendant, and take advantage of all that feature’s benefits.
These automated operator’s benefits and more are offered as part of every RingCentral Office telephony package. Establishing a reputation for excellence in the field of virtually-hosted phone systems, RingCentral ensures that every feature they present to their clients is top-notch. This means that your company is given a professional incoming call management feature that performs with supreme clarity and efficiency. This attendant answers each and every incoming call and provides the instructions necessary for the callers to connect to the extension they want and need.
The auto attendant feature of RingCentral, like all of the other features offered by the company, can also be easily customized according to the needs of your organization. While there are standard attendant messages that can be used, you will also have the option of creating and recording your own message to reinforce the brand or image that you business needs to thrive. Whether this involves a professional voice talent or your own voice which your clients recognize, you can use the automated attendant to make a strong connection with callers.
Any changes to your RingCentral auto attendant must be done over the internet, via your account. Every modification takes a very short time to complete, and the changes are implemented immediately. Try it for yourself now.