RingCentral features virtual extensions which are connected to the main local or toll free number. Users may add and remove extensions without having to install and dismantle physical connections. Each extension has its own call answering rules and forwarding settings, enabling users to have an organized communications system which lets them access their business phone line anytime, anywhere. Virtual extensions are assigned to employees and team members who are in the same office, or even in other locations. This helps a business boost its image as a single large office. When a caller dials your main RingCentral number, the call is forwarded to the correct extension, making it seem that the extensions are in a single location. Each RingCentral virtual extension comes with all the features needed to achieve an intelligent business phone line. Users can receive faxes and voicemail through their extension number and this information can all be accessed through their online account or the Call Controller. Each extension owner also has its own custom greeting and answering settings, enabling for a more personal and professional approach to answering business calls. Through virtual extensions, there is no need to give out personal numbers since all calls go through the main business number, and then forwarded to any existing phone number.