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With RingCentral Mobile, subscribers get the most advanced telephone answering service that goes beyond limited call forwarding. By providing users with numerous options for how calls are answered and routed to different numbers, RingCentral Mobile enables small businesses to project a big business image to its customers and partners. With user-friendly controls and affordable pricing plans, small businesses may have intelligent answering services which eliminate the need to hire a human receptionist. The RingCentral Mobile answering service works 24 hours a day, seven days a week, sorting calls and facilitating connections among employees and with customers. There is no need to purchase new hardware or telephone units. Simply sign up for the service, get your own local or toll free main number, connect to the Internet, configure your call answering settings, and start making and receiving calls through your existing phone numbers! Through the RingCentral telephone answering service, employees may be reached wherever they are in or out of the country. This opens doors to telecommuting, making staffing much easier and more dynamic. It is affordable and has virtually no need for expensive maintenance, since the infrastructure is hosted by RingCentral.

RingCentral Mobile™

Answering Rules

RingCentral Mobile- Answering Rules Overview

Give your business phone system the flexibility to work around any schedule. Answering rules route calls based on a range of options for your company main number, as well as for individual extensions and mailboxes.

Route calls based on time, date, and date range >>

  • Define business hours, select a greeting to play and choose where to route calls.
  • Define how calls should be handled after hours (e.g., forward calls to a home phone or directly to voicemail).
  • Route calls to any phone and play custom greetings during specified date ranges for holidays, vacations, or special events.

Route calls based on Caller ID information >>

  • Have family members or important customers routed directly to a personal cell phone, while all others are directed to office phones or voicemail.
  • Schedule calls to your company sales department for one agent on Mondays and Wednesdays and for another agent the rest of the week.

Route calls based on the number called >>

  • If your company has more than one RingCentral number, you can apply different rules for each number.
  • Great for maintaining different business names or tracking marketing efforts.

Edit answering rules online from any computer >>

Since RingCentral operates from the cloud, it’s easy to create and manage answering rules any time, from anywhere.

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