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2018 RingCentral Press Releases

Stay on top of breaking news and stories from RingCentral—including
new partnerships, customer successes, and event announcements.

September 20, 2018
Pharmacy2U Selects RingCentral for Innovative
Omnichannel Communications

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that its wholly owned subsidiary, RingCentral UK, Ltd., has been selected by Pharmacy2U, the UK's largest online pharmacy, as its central communication platform to help it deliver a truly customer-centric contact center experience to support its rapid growth.

September 12, 2018
BT Brings RingCentral’s Cloud Communications Solution to Medium and Large Enterprises

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that BT has enhanced and extended its Cloud Phone solution – which is hosted by RingCentral – to meet the needs of medium and large enterprise customers.

September 5, 2018
AT&T and RingCentral Extend Relationship to Provide Enterprises with Cloud Communications and Collaboration Solutions

AT&T* (NYSE:T) and RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, are extending their relationship to provide cloud-based communications services to more businesses.

August 8, 2018
RingCentral Wins 2018 API World Award for Communications APIs

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, was awarded the 2018 API Award in the Communications APIs category by
API World. Regarded as a source of definitive recognition for the API industry, the API Awards celebrate technical innovation, adoption, and reception in the API and microservices industry, as well as by the developer community.

August 2, 2018
RingCentral to Host ConnectCentral 2018 User Conference in
San Francisco

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, will host its third annual user conference, ConnectCentral® 2018, on November 12–14 at the Westin St. Francis hotel in San Francisco. As the industry’s premier cloud communications event, ConnectCentral 2018 brings together thought leaders, IT professionals, and RingCentral experts to discuss how the cloud is revolutionizing the way we work. Anchored around the theme of “Unite,” ConnectCentral 2018 will showcase how a new generation of communications and collaboration technologies can unite people, ideas, and businesses globally like never before.

August 1, 2018
John Varvatos Replaces Legacy Systems with RingCentral
Cloud Solutions

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that John Varvatos, an American contemporary menswear designer, has selected RingCentral’s cloud communications solutions to engage efficiently with customers and connect its global workforce to drive increased productivity.

July 31, 2018
Bright MLS Connects Distributed Workforce and Enhances Customer Experience with RingCentral Cloud Communications and Contact Center Solutions

RingCentral (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that Bright MLS, one of the nation’s largest real estate multiple listing services (MLS), has selected RingCentral’s unified solutions across voice, video, online meetings, and contact center to boost workforce productivity and enhance the customer experience.

July 25, 2018
LeadingRE Adds RingCentral to its Solutions Group Program

Leading Real Estate Companies of the World® brings RingCentral (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, to its Solutions Group program of preferred business resources for its global network of 565 market-leading real estate firms. The global industry leader in cloud business communications solutions, RingCentral enables today’s mobile and distributed workforce to communicate and collaborate from anywhere and on any device.

July 24, 2018
RingCentral Announces New Integration Plans with Google Cloud Contact Center AI

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced plans to integrate with Google Cloud’s new Contact Center AI, a solution that combines multiple AI products to improve the customer service experience, as well as the productivity of contact centers.

June 27, 2018
BMJ Overhauls Global Communications and Team Collaboration with RingCentral Cloud Solutions

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that its wholly owned subsidiary, RingCentral UK, Ltd., has been selected by BMJ, one of the world’s leading medical knowledge providers, as its global communications platform of choice. With RingCentral, BMJ is empowering its growing global workforce across 10 countries to drive efficient customer communications and deeper team collaboration.

June 11, 2018
Intelsat Empowers Global Workforce with RingCentral Cloud Communications Solutions

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that the operator of the world’s first Globalized Network and leader in integrated satellite communications, Intelsat, has selected RingCentral as its cloud communications and collaboration solutions provider across its global locations.

June 7, 2018
Survey: Women Crush Men at Workplace Multitasking

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today released new findings exploring how workers manage app overload in relation to their gender, geographic location, and age group. While workers around the world still have a long way to go to effectively manage the influx of workplace apps—specifically communications apps—West Coast employees, women, and baby boomers are leading the way in reducing the chaos and moving toward workplace zen.

May 16, 2018
RingCentral Announces Certified Partners Program with Leading
SD-WAN Vendors

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced a new software-defined wide-area network (SD-WAN) certified partners program with several industry-leading providers, including VMware, CloudGenix, Riverbed, Cradlepoint, Windstream Enterprise, and GTT Communications. RingCentral certifies partner SD-WAN products that are optimized to seamlessly work with RingCentral’s cloud communications and collaboration solutions. Through this program, global enterprises now have a number of certified SD-WAN choices to deploy alongside RingCentral’s solutions.

May 15, 2018
Arco Selects RingCentral for New National Customer Engagement Center

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that its wholly owned subsidiary, RingCentral UK, Ltd., has been selected by Arco, the UK’s leading safety company, as the foundational technology for its new National Customer Engagement Center. RingCentral’s Contact Center solution will be deployed as part of an ongoing Arco strategy of business investment with the aim of moving toward agile cloud infrastructure and process.

May 14, 2018
IHS Markit Ranks RingCentral #1 in the 2018 North American
UCaaS Scorecard

RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communications and collaboration solutions, today announced it has been ranked #1 in IHS Markit’s 2018 North American Unified Communications as a Service (UCaaS) Scorecard. Named the leader for the second consecutive year, RingCentral achieved this recognition due to its market share position, business growth, product capabilities, and continued traction among mid-market and large enterprise businesses.

May 14, 2018
RingCentral’s Lisa Del Real Named to 2018 CRN Women of the Channel Power 100 List

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, announced today that CRN®, a brand of The Channel Company, has named Lisa Del Real, Associate Vice President of Global Channel Programs and Operations, to its list of 2018 Power 100, an elite subset of its prestigious annual Women of the Channel list.

May 7, 2018
RingCentral Expands in Asia Pacific with New Office in Australia

RingCentral Australia Pty Ltd, a leading provider of enterprise cloud communications and collaboration solutions and a wholly owned subsidiary of RingCentral, Inc. (NYSE:RNG), today announced its expansion in Asia Pacific (APAC) with a new office in Australia. RingCentral is building on its APAC expansion with new leadership, channel partnerships, and local product offering:

  • The appointment of Ben Swanson as director of channels for APAC to lead business in the region from new sales office in Sydney
  • Addition of leading channel partners, including Google Premier partner Dialog Information Technology, to spearhead sales efforts in region
  • RingCentral direct peering with tier one local operators across the region. For the Australian market, applications delivery is done from service centers in Australia, and local billing in Australian dollars

 

April 24, 2018
RingCentral Recognized as a Best Place to Work in the San Francisco Bay Area and Denver Region

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that the San Francisco Business Times and the Silicon Valley Business Journal recognized RingCentral as a 2018 Bay Area Best Places to Work. The award coincides with the Denver Post naming RingCentral as a Top Workplace in the Denver, Colorado, area based on the results of an independent survey conducted by Workplace Dynamics.

April 16, 2018
Master Agent MicroCorp Partners with RingCentral to Drive Enterprise Adoption of Cloud Communications Solutions

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that MicroCorp, a premier value-added distributor of communications and cloud solutions, has joined its prestigious partner program. Building on its momentum in the channel, RingCentral continues to strengthen its program with strategic partners as enterprise demand for cloud communications solutions continues to rise.

April 2, 2018
RingCentral Given 5-Star Rating in CRN’s 2018 Partner Program Guide

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, announced today that CRN®, a brand of The Channel Company, has given RingCentral a 5-Star rating in its 2018 Partner Program Guide. This annual guide is the definitive listing of partner programs from technology vendors that provide products and services through the IT channel. The 5-Star Partner Program Guide rating recognizes an elite subset of companies that offer solution providers the best partnering elements in their channel programs.

March 29, 2018
Pacific Dental Services® Delivers Superior Patient Experience with RingCentral

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that Pacific Dental Services® (PDS®), one of the country’s leading dental support organizations, has selected RingCentral to provide a superior patient experience and improve communications among its distributed workforce. With nearly 10,000 team members and more than 625 supported offices across 19 states, PDS needed robust communications and collaboration solutions that also met its requirement for HIPAA compliance.

March 7, 2018
RingCentral Launches Integrated Collaborative Meetings Solution

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced the launch of its next-generation RingCentral Meetings™ solution. RingCentral Meetings delivers integrated team messaging, online meetings, video conferencing, screen-sharing, and task management in a single solution to enable a full meeting experience. Available stand-alone, the solution can be easily upgraded to the full cloud communications capabilities of RingCentral Office®.

March 7, 2018
RingCentral Launches Integrated Collaborative Contact Center

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced its Collaborative Contact Center solution, which transforms the way organizations manage customer engagement. RingCentral Contact Center™ integrated with RingCentral Glip™, a team messaging and collaboration solution, and new RingCentral Pulse™ service enables agents and supervisors to communicate and collaborate across their organizations in real time to resolve customer issues efficiently.

March 5, 2018
Report: App Overload Is Creating Chaos at Work and Costing Businesses Billions

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today released its new report From Workplace Chaos to Zen: How App Overload Is Reshaping the Digital Workplace. The report is based on a global survey of 2,000 knowledge workers and reveals that the very workplace apps intended to streamline tasks have sparked an app overload that’s injecting chaos into business workflows and costing enterprises billions in lost productivity.

March 1, 2018
RingCentral Announces Integration with New Google Hangouts Chat

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced its integration with Hangouts Chat, a secure collaboration tool within G Suite designed to bring teams together. As one of the inaugural partners of the Hangouts Chat launch, this integration brings RingCentral’s enterprise-grade calling and video meetings capabilities to the Chat platform so users can effectively communicate and collaborate. RingCentral for Hangouts Chat is the latest integration leveraging the RingCentral Connect Platform™, which integrates with over 1,000 partner and customer applications, essential for providing an enhanced business workflow environment.

March 1, 2018
RingCentral Announces Integration with New Google Hangouts Chat

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced its integration with Hangouts Chat, a secure collaboration tool within G Suite designed to bring teams together. As one of the inaugural partners of the Hangouts Chat launch, this integration brings RingCentral’s enterprise-grade calling and video meetings capabilities to the Chat platform so users can effectively communicate and collaborate. RingCentral for Hangouts Chat is the latest integration leveraging the RingCentral Connect Platform™, which integrates with over 1,000 partner and customer applications, essential for providing an enhanced business workflow environment.

March 1, 2018
RingCentral, Inc. Announces Pricing of $400 Million 0% Coupon Convertible Senior Notes Offering

RingCentral, Inc. (NYSE:RNG) today announced the pricing of $400 million aggregate principal amount of 0% coupon convertible senior notes due 2023 (the “notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Act”).

February 27, 2018
RingCentral, Inc. Announces $350 Million Convertible Notes Offering

RingCentral, Inc. (NYSE:RNG) today announced its intention to offer, subject to market conditions and other factors, $350 million aggregate principal amount of convertible senior notes due in 2023 (the “notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Act”). RingCentral also expects to grant the initial purchasers of the notes a 13-day option to purchase up to an additional $52.5 million aggregate principal amount of the notes.

February 14, 2018
Zane Long, Vice President of Global Channel Sales at RingCentral, Recognized as 2018 CRN® Channel Chief

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that CRN®, a brand of The Channel Company, has named Zane Long, vice president of Global Channel Sales, to its prestigious list of 2018 Channel Chiefs. The executives on this annual list represent top leaders in the IT channel who excel at driving growth and revenue in their organizations through channel partners.

February 6, 2018
MSX International Boosts Customer Experience and Connects Global Workforce with RingCentral

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that MSX International (MSXI), a business process outsourcing company that provides technology-based services to enterprises, has selected RingCentral to provide a superior customer experience and connect its 6,000 global employees.

January 29, 2018
Porch Enhances Customer Engagement with RingCentral’s Integrated Cloud Communications and Contact Center Solution

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced that Porch, a data-driven home services company providing homeowners with personalized assistance and fulfillment of home projects, has selected RingCentral for its integrated cloud communications and contact center solution. Moving away from legacy PBX and call center systems, Porch has realized a dramatic increase in customer call satisfaction and significant cost savings within just two months.