RingCentral Press Releases

Stay on top of breaking news and stories from RingCentral—including new partnerships, customer successes, and event announcements.

February 22, 2024

RingCentral to Present at Upcoming Investor Conferences

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced that members of its management team are scheduled to present at the following investor conferences: J.P. Morgan 2024 Global High Yield and Leveraged Finance Conference Date: Monday, February 26, 2024
Time: 8:00 a.m. Pacific Time (11:00 a.m. Eastern Time) Morgan Stanley Technology, Media & Telecom Conference Date: Monday, March 4, 2024
Time: 8:45 a.m. Pacific Time (11:45 a.m. Eastern Time) A live webcast will be accessible on the Company’s investor relations website at ir.ringcentral.com . About RingCentral RingCentral is a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence, and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of

February 20, 2024

RingCentral Appoints Prat Bhatt to Board of Directors

RingCentral, Inc. (NYSE: RNG) , a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced that Prat Bhatt has been appointed to the Company’s Board of Directors, effective March 1, 2024. Bhatt has been named a member of the Board’s audit committee. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240220097878/en/ Photo of Prat Bhatt, courtesy of RingCentral Bhatt is an accomplished technology industry veteran and financial expert, having previously served as Chief Accounting Officer of Cisco Systems. In his more than 20 years at Cisco, Bhatt was instrumental in scaling operational and financial initiatives in the face of rapid technological change while facilitating successful business outcomes and driving long-term value for shareholders. A certified public accountant, Bhatt began his career as an auditor at Ernst & Young before joining Kaiser

February 20, 2024

RingCentral Announces Fourth Quarter and Fiscal Year 2023 Results

Total ARR up 11% to $2.33 billion Enterprise ARR up 13% to over $1 billion Record quarterly net cash provided by operating activities of $114 million RingCentral, Inc. (NYSE:RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced financial results for the fourth quarter and fiscal year ended December 31, 2023. Fourth Quarter Financial Highlights Total revenue increased 9% year over year to $571 million Subscriptions revenue increased 9% year over year to $547 million Annualized Exit Monthly Recurring Subscriptions (ARR) increased 11% year over year to $2.329 billion Mid-market and Enterprise ARR increased 12% year over year to $1.458 billion Enterprise ARR increased 13% year over year to $1.005 billion GAAP operating margin of (7.9)%, compared to (48.7)% in the prior year Non-GAAP operating margin of 20.5%, up 650 basis points year-over-year "We ended the year on a strong note," said Vlad Shmunis,

February 20, 2024

RingCX Achieves Industry Leadership Recognition and Market Momentum as Businesses Prioritize AI-first Customer Service

RingCX has been identified as a Leader in The Aragon Research Globe for Intelligent Contact Center for SMB, 2024 RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced that RingCX ™, a native, AI-first contact center with capabilities powered by its RingSense™ AI platform, has been identified as a Leader in the Aragon Research Globe for the Intelligent Contact Center, SMB, amid increasing momentum in customer adoption. In the Aragon Research report published today, RingCX was named a Leader, identified for strengths including its cloud contact center capabilities, the RingCentral brand, team messaging and collaboration functionality, ease of configuration and deployment, open platform, and integrated UCaaS and CCaaS functionality. “We are honored that Aragon Research has positioned RingCX as a leading contact center solution,” said Kira Makagon, Chief Innovation Officer of

February 5, 2024

RingCentral Modernizes Patient Care Communications for Healthcare Organizations With New EHR Integrations and Generative AI

RingCentral, Inc. (NYSE: RNG) , a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, today announced a unified patient care solution for healthcare organizations worldwide. New integrations with Electronic Health Record (EHR) providers, including industry titans Epic, Cerner, and AllScripts, combined with RingCentral’s AI-powered communications suite bridge gaps in the patient engagement journey and simplify workflows. Powered by a new partnership with patient engagement software platform SpinSci, these EHR integrations ensure optimal and secure patient experiences, improved documentation, and reduced administrative burden. “The healthcare industry is undergoing a massive transformation driven by cloud technology, and now generative AI,” said Srini Raghavan, Chief Product Officer at RingCentral. “By adding powerful new healthcare specific integrations, our solution offers high-touch assistance through any

February 5, 2024

RingCentral Drives Momentum and Adoption Across Healthcare Organizations

Healthcare customers see 46% increase in staff productivity, a 53% increase in staff satisfaction, and a 42% increase in HCAHPS patient satisfaction1 from using RingCentral’s trusted HIPAA-compliant communications RingCentral, Inc. (NYSE: RNG) , a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, highlighted that healthcare organizations are adopting RingCentral for Healthcare solution for its trusted reputation in delivering consistent 99.999% reliability, innovative products, and an industry-leading open platform with rich APIs, plus security and privacy by design standards, and various certifications such as HIPAA and HITRUST . Over the past 18 months, RingCentral has added more than 500 new healthcare customers across small, midsize, and large enterprise segments. Driving Adoption Across Healthcare Organizations Sun River Health, with 450,000 patient visits annually, selected RingCentral for its

January 30, 2024

RingCentral Announces Date of Fourth Quarter 2023 Financial Results Conference Call

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, today announced that it will report financial results for the fourth quarter ended December 31, 2023 after market close on Tuesday, February 20, 2024. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results. The conference call can be accessed by dialing 1-888-349-0093 from the United States or 1-412-317-5201 internationally with reference to the company name and conference title. Following the completion of the call through 11:59 PM Eastern Time on February 27, 2024, a telephone replay will also be available by dialing 1-844-512-2921 from the United States or 1-412-317-6671 internationally with recording access code 10185977. A live webcast and replay of the conference call can also be accessed from the

January 8, 2024

Ned Segal Elected to RingCentral’s Board of Directors

RingCentral, Inc. (NYSE: RNG), a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, today announced that Ned Segal has been elected to the Company’s Board of Directors, effective as of the Company’s 2023 Annual Meeting of Shareholders which was held on December 29, 2023. Segal has also been named a member of both the audit committee and nominating and corporate governance committee of the Company’s Board of Directors. “We are excited to welcome Ned, a seasoned executive with more than 25 years of technology, finance and capital markets experience, to the RingCentral Board,” said Vlad Shmunis, RingCentral’s Founder, Chairman, and CEO. “As Twitter’s former CFO, Ned presided over significant growth and success, while navigating a period of tremendous complexity and organizational change, through the sale of the company. He will bring a rigorous and financially-driven approach to our boardroom, with a focus on