Seven layers of security

RingCentral gives you added peace of mind by instituting robust security measures at every level of our architecture and processes. These include the physical, infrastructure, host, data, application, and business processes, as well as the enterprise level of your organization.

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RingCentral technology has 7 layers of security

Transmission security

To prevent interception of your communications, RingCentral provides Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption between all endpoints, including desk phones, conference phones, the RingCentral mobile app, and RingCentral for Desktop.

RingCentral technology encrypts transmission data

Infrastructure security

RingCentral offers the following infrastructure safeguards:

  • Network and applications: firewalls and session border controllers
  • Administrative functions: multiple authentication levels
  • Technology: intrusion-detection systems and fraud analytics
  • Operational functions: monitoring, system hardening, and vulnerability scans
  • Payment processing: full PCI DSS 3.1 compliance

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RingCentral technology offers infrastructure safeguards like firewalls and multiple authentication levels

Physical and environmental security

The RingCentral platform is deployed across SSAE 16 and ISO 27001-audited data centers, protected by the most robust electronic prevention systems, on-site engineering specialists, and security guards. The geographic diversity of our locations also minimizes the risk of data loss and service interruption due to catastrophe.

RingCentral technology is deployed through multiple secure data centers

Proactive fraud mitigation

RingCentral prevents toll fraud through access control, detection controls, and usage throttling, and gives you granular control over who gets to make international calls and to where. Plus our global security department actively monitors your account to detect irregular calling patterns and prevent fraudulent charges.

RingCentral technology protects users from toll fraud through access control and active monitoring

HIPAA compliance

Thanks to our HIPAA-compliance measures, you can be confident that sensitive health information will be protected with RingCentral. Compliance is handled either through the RingCentral Office HIPAA Conduit setting or the RingCentral Office HIPAA BAA program, available to qualifying customers.

RingCentral technology is HIPAA-compliant

Top industry security rating

When it comes to cloud security and protection of your data and communications, we consistently earn high ratings from leading industry analysts. RingCentral Office has earned Skyhigh’s CloudTrust™ rating of Enterprise-Ready, the highest rating possible. This puts us in the company of trusted cloud solutions such as Adobe EchoSign, Box, DocuSign, HubSpot, Marketo, Salesforce, and Workday.

RingCentral received top security ratings from AICPA, TRUSTe, and Skyhigh

“RingCentral's security policy and technology have been vetted by its largest
carrier partners—AT&T, BT and Telus—all of which are very security-minded.”

— IDC, January 2016

Enterprise-grade protection

When it comes to cloud security and protection of your data and communications, we consistently earn high ratings from leading industry analysts. Read more about what they have to say about our secure cloud services.

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