Add your existing tools
500+ pre-built integrations
RingEX | Business Phone System
Business phone plans, starting at just $20
per month*
One app for all your calls, messages, texts, and faxes.
2026 Top Rated by TrustRadius
Your personal phone is now your business phone
Answer smarter
Route calls with AI-powered routing, business hours, and automated replies.
Reduce missed calls
Keep conversations moving with shared numbers, wait-time visibility, and callback options.
Show up professionally
Build trust with caller ID, branded calls, and verified identity.
Simplify your stack
Replace disconnected tools with one unified platform.
Get started in 15 minutes
Easily move from landlines, legacy systems, or your current carrier—with support every step of the way.
01 Choose your plan and add users
Get your team set up with the right plan for your business.
02 Keep your number or choose a new one
Port your current business number or start fresh during setup.
03 Use RingCentral on any device
Download the desktop or mobile app, or connect compatible desk phones.
04 Start communicating from anywhere
Call, message, and manage everything in one app.
Compare our most popular phone plans
Not seeing a plan that fits? Our Sales team can help
Core
Advanced
Price
$20/user/mo*
$25/user/mo*
Best for
Getting started
Scaling smarter
Calls, texts, fax
Yes
Yes
AI-powered insights
No
Yes
Advanced call routing
No
Yes
Integrations
Standard
500+
Get more done with a built-in AI assistant
When AI is built into your business phone, you can do so much more. Capture notes,
draft texts, transcribe calls, and get instant AI summaries of every conversation.
Integrate your favorite business apps
Build your way
Open APIs for custom workflows
Connect your favorite LLMs
Plug in LLMs like Claude & ChatGPT
Loved by over 600,000 businesses worldwide
200+
branch locations connected
Ryder
Ryder
$1M
annual savings
C&S Wholesale Grocers
C&S Wholesale Grocers
300x
more conversations reviewed
Ree Medical
Ree Medical
1,100
restaurants unified
Brinker International
Brinker International
Frequently asked questions
Cloud phone systems let you use any device to make and receive calls over the internet via Voice over Internet Protocol (VoIP) telephony technology. (You can even stick with a traditional desk phone if you want to, using an adapter to turn it into an IP phone.)
Other than that, the experience of using a cloud phone is pretty similar to the traditional method. You simply tap in a number or click on a contact to call someone, and your business VoIP provider handles the routing and connects the call. The difference lies in the way the calls are transmitted.
Cloud-based VoIP solutions harness your existing internet connection to transfer telephone calls. The VoIP phone system takes an analog signal (your voice) and converts it into digital “packets,” which it sends via the internet. At the other end, they’re instantly turned back into audio.
You can use your cloud phone to call someone who’s using a landline, and vice versa.
A traditional PBX (Private Branch Exchange) requires physical equipment to connect your phones to the PSTN (Public Switched Telephone Network). The servers and hardwired handsets must be installed on your premises by an engineer.
As you can imagine, there’s a high cost attached to this—and then there’s the ongoing maintenance to consider. It’s also much harder to scale an on-premises setup because you’d have to go through all that again for each new location.
Cloud-based phone systems don’t need any hardware, as it’s all owned and looked after by your provider. You don’t even need desk phones—you can use your own mobile devices or turn your computers into cloud phones using software. You could even have employees use their own devices if you want to.
On-premises systems mean your phone number is tied to a specific location, with all phone handsets plugged into the network. With a cloud system, you can use virtual numbers (toll-free, vanity, or local), and log into your system from almost anywhere.
Another big difference is the cost of calling. Cloud-based solutions make calls more affordable, including long-distance calls (because they’re not charged by distance, like landline calls are). And you’ll be getting advanced features included in the price of your plan or package.
Because every business is unique, every business has its own concept of what makes the “best” solution for them. But there are certain qualities that make the top cloud phone services stand out from the rest.
The best cloud phone systems are the ones that offer a comprehensive package with built-in flexibility, so you can sign up for the exact features you need instead of paying for those you’ll never use. A unified platform for all your business communications that includes integrations with your favorite apps—think CRMs like Salesforce, productivity tools, contact center solutions, and more.
The best cloud-based phone system for small businesses is one that’s easy to set up and use, with fair and transparent pricing. It should also come with robust security and ultimate reliability, plus top-notch customer support.
Yes — you can transfer your existing number through a process called number porting. Few business owners want the hassle of changing their business number. Luckily, most business phone service providers allow you to keep your existing number(s) when you sign up to their solution. This is done through a process called “number porting”.Access
The porting process may vary somewhat between service providers, so check with yours to make sure you’re aware of how it all works. This includes making sure your existing number is eligible for porting, and providing certain information (such as your account number and billing address).
You can only port in a number that’s still active with the old provider, so don’t cancel your existing plan just yet. Once you’ve provided the requested information to your new cloud phone service provider, you can expect to wait somewhere between one and two weeks for the process to complete.
It’s worth noting that if you ever decide to leave the new cloud-based phone service, you should still be able to port your number out again.
Yes. RingCentral offers call recording features that can help businesses support compliance, quality assurance, and employee training. Depending on your RingCentral plan and configuration, teams can record calls automatically or on demand, review conversations, capture key details, and use recordings to coach employees or improve customer experiences.
For compliance-focused teams, RingCentral can help maintain consistent records of customer conversations, while admins can manage recording settings and access permissions. Many businesses use RingCentral call recording for:
- Compliance documentation
- Agent coaching and training
- Quality assurance reviews
- Dispute resolution
- Customer experience improvement
- Capturing important call details
Availability and specific call recording controls may vary by RingCentral product, plan, region, and industry requirements. Businesses should also make sure their call recording practices follow applicable consent, privacy, and regulatory requirements.
Important details and disclaimers
* Free trial is only available to new subscribers. Trial is limited to a maximum of five users and two desktop phones. Any free trial hardware must be returned within 21 days of trial cancellation in order to avoid hardware charges. SMS is not available for trial use.
Acceptable Use policies apply on all plans.
Enhanced Business SMS is subject to our SMS/MMS content policies including volume and frequency limitations and the Acceptable Use Policy. Automated, high volume, or marketing SMS is available at an additional cost, as RingCentral High Volume SMS.
Additional TCR fees may apply for registration. TCR Registration is required for SMS/MMS. Learn more
Phone rental available only with multi-year contract.
Professional implementations for two users and above.
Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply. See Taxes & Fees for more information.
Additional toll-free minutes available for purchase.
International calls will be charged at the current rates published in our international rates table. Calls to international toll-free numbers will be charged per minute, based on the country’s rate.
Mobile User extensions should not be used for making and receiving phone calls. While adding a Mobile User extension is free, if a Mobile User extension is used to make or receive phone calls in a given month, you will be charged that month for that Mobile User extension at the same rate per month as you are charged for Digital Lines.
Unlimited phone calls are limited to US and CA markets only.
Discount is for one year for Webinar 500 only, with a 1 year commitment. After 1 year pricing reverts to $75 per host per month or the then current retail price.
Available in US; International availability in H1 2025. SMS availability in US only.
Switch today and get up to 33% off your plan
Join over 600,000 businesses that use RingCentral to stay connected.