Enhanced Business SMS
All-in-one business texting service
One simple platform for compliant business messaging: SMS two-way chats, calls, and campaigns—all designed to convert.
Simple SMS marketing
Easily create personalized SMS campaigns with advanced messaging rules and send secure payment requests.*
Flexible automation
Automate appointment scheduling and replies with custom or pre-built SMS Interactive Text Recipients.*
Built-in compliance
Effortlessly track and manage SMS consent to comply with carriers, including easy opt-out management.
Deeply integrated
Use pre-built SMS integrations and custom APIs, or send business SMS directly through Microsoft Teams.
The complete SMS platform for marketing teams
Easily reach large groups, track, manage, and grow your SMS marketing from one simple workspace.
Send messages that get read
Get 98% open rates and 7x more engagement than email with personalized promotions and branded content.
Automate your campaigns
Let automated text campaigns handle customer interactions and follow-ups with our pre-built integrations or open APIs.
Share photos and more by text
Easily send pictures, event invites, and other media through text to make your messages more interesting.
Engage customers and partners on their preferred channel
SMS FOR OPERATIONS
Lower costs and expand your reach
SMS FOR OPERATIONS
Lower costs and expand your reach
Add shared team inboxes*
Share a team inbox for SMS conversations, claims, transfers, and resolve them with private notes.
Provide on-the-spot customer support
Help customers faster with easy ready-made replies and manage conversations on your phone or computer.
Automate messages*
Reduce missed appointments and keep customers updated with automatic messages for scheduling, office hours, and support.
Streamline fast & easy payments*
Send secure payment requests with invoice references, memos, and tip options, allowing customers to pay instantly via Apple Pay®, Google Pay™, or credit card from their mobile device.
EASY MANAGEMENT
Manage all your business texts with ease
EASY MANAGEMENT
Manage all your business texts with ease
Deliver messages with certainty
Make sure your messages get through, ensure carrier compliance, and save on fees.
Worry-free, opt-out management
Easily track and manage unsubscribe requests so that all contacts stay compliant.
Effortlessly scale up
Add new phone numbers and devices in minutes and enjoy included SMS allotments, bundles, affordable rates, and clear usage tracking.
One workspace for everything
Handle calls, texts, faxes, messages, and video meetings in one easy app.
Advanced SMS Inboxes
Looking for advanced SMS capabilities?
Set up team inboxes, send personalized updates, request quick payments, automate messages, and more.
See why over 400,000 businesses trust RingCentral
Texting features designed for higher customer engagement
Shared team inboxes*
Collaborate on texts with one number using features like claiming, assigning, and private notes.
Targeted blasts & sequences*
Schedule or reuse SMS campaigns for personalized messages with built-in STOP automation.
SMS templates
Create, save, and use customizable message templates for your most commonly sent messages.
Works across your devices
Switch between your desktop, tablet, and mobile phone anytime to pick up where you left off.
AI writer
Compose polished chat messages in your preferred style and length.
Group SMS/MMS
Send a group text message to multiple people in a single thread.
Automation for replies*
Deploy a pre-built Interactive Text Receptionist for automated FAQ replies, self-scheduling, orders, and more.