Business Phone
The world’s most reliable cloud phone system with built-in team messaging – all reimagined with AI at every step.
Never miss a call again with RingCentral AI Receptionist
Turn missed calls into new customers with AI phone agents built right into RingCentral's secure and reliable business phone system.
Natural and conversational
Accurate answers and routing
Schedule appointments instantly
Quick and easy set up in minutes
Keep your numbers
AI that understands and learns
Natural and conversational
Accurate answers and routing
Schedule appointments instantly
Quick and easy set up in minutes
Keep your numbers
AI that understands and learns
Natural and conversational
Accurate answers and routing
Schedule appointments instantly
Quick and easy set up in minutes
Keep your numbers
AI that understands and learns
Natural and conversational
Accurate answers and routing
Schedule appointments instantly
Quick and easy set up in minutes
Keep your numbers
AI that understands and learns
Natural and conversational
Accurate answers and routing
Schedule appointments instantly
Quick and easy set up in minutes
Keep your numbers
AI that understands and learns
Natural and conversational
Accurate answers and routing
Schedule appointments instantly
Quick and easy set up in minutes
Keep your numbers
AI that understands and learns
Trained as an expert on your business, answering common questions using your website, smart FAQs, and uploaded docs.
Books appointments and sends text reminders, keeping your schedule (and customers) on track at every step.
Routes callers by names, locations, and context — no more phone menus or wrong transfers that can frustrate customers.
Handles routine questions, blocks spam and scales effortlessly during peak times or after hours.
AI with real impact
In annual staffing cost savings
Of calls handled without human intervention
Of all calls answered with AI Receptionist
Your always-on, reliable front desk
Your always-on, reliable front desk
No more putting customers on hold
Let your AI receptionist use human-level reasoning and a natural conversational tone to help customers get answers fast.
Handle calls with consistent, friendly service
Answer questions instantly and quickly route complex requests that need a human touch to your team.
Help multiple customers at once
Use dedicated AI to offer 24/7 customer service and reduce your workload with instant call handling and appointment scheduling.
Scale on the RingCentral platform
Add multiple AI agents and get easy performance tracking—all within RingCentral’s reliable business phone system.
Easily bring AI to your existing phone system
Easily bring AI to your existing phone system
Modernize without migrating
AI receptionist works agnostically with any on-prem or cloud phone system, including Teams, Avaya, and Mitel - no full migration needed.
Intelligent call handling
AI-powered call routing connects customers to the right person or department, improving customer experience and team efficiency.
Unified directory
Provide callers smooth support with a single directory across your entire organization, making communication simpler.
Future-Proof your investment
Improve your current solution today and set the path for an easy transition to the cloud whenever you're ready.
Take a call with our AI Receptionist
Call 1-408-689-7997 and experience our AI Receptionist in action.
Hear from our AI Receptionists
Find the perfect tone and personality for your business.
Enthusiastic and friendly
Retail
Natalie
Casual and helpful
Plumbing and Repair
Stanley
Formal and professional
Healthcare
Kirsten
Set up and start answering calls in minutes
An AI Receptionist that is truly agnostic when it comes to its ability to be deployed in a multi-UCaaS and multi-CCaaS environment is differentiated from solutions today.
Denise Lund, Research Vice President, Worldwide UC&C and Telecom, IDC.
Effortlessly handle calls with human-like AI
Schedule appointments 24/7
Handles bookings, rescheduling, and text confirmations, requested forms, links, or details right after calls — no manual follow-up needed.
Route calls to the right people
Your AI receptionist is trained to know who handles what, without putting your customers on hold.
Expand its expertise
Turn your AI receptionist into a company expert by sharing your business knowledge, policies, processes, and more.
See key insights at a glance
Improve customer service with call transcripts and easy-to-understand call analytics.
Loved by customers big and small
Other Phone Systems
25%
missed customer calls across industries.
30+
weekly spam calls.
3
minute hold times.
RingCentral AI Receptionist
Zero
missed calls and business opportunities.
Zero
spam calls with AI screening.
Zero
wait times with an instant response for every caller.
Made for modern businesses like yours
Direct clients to branch and ATM locations
Route calls to service specialists
Announce product and service promotions
Send medical intake forms
Triage initial patient concerns
Appointment scheduling
Route clients to attorneys
Send case intake forms
Share service & promotion information
Intake service requests
Provide rates and quotes
Dispatch calls to technicians
Book reservations
Answer menu inquiries
Handle takeout orders
Share product availability
Announce and text promotions
Share store hours and location inquiries
Built on a secure and reliable platform
Here at RingCentral, trustworthy AI means protecting our customers and their data while maintaining our commitment to privacy, security, and transparency at every touchpoint.
Lower hallucination risk
We use industry recognized LLMs to minimize risks of irrelevant responses. For a list of our partners see our subprocessor list.
Not trained on your data
We don’t use your data to train our AI models, and we provide transparency about how our data is collected and used.
Compliance-centered AI
Our AI agent is developed and used in compliance with privacy laws, AI regulation and RingCentral secure development policies.
Ethical AI
We test our AI for potential bias and undesirable outputs, and test for equality and accessibility of the tools across various demographics.
Explore our AI-powered products
Contact Center
Create effortless customer experiences across every channel with our AI-first contact center solutions.
Events
Curate virtual, onsite, or hybrid events where AI enhances every milestone – from planning to execution.
Conversation Intelligence
Empower sellers at every stage with at-a-glance sales views, AI-powered scoring, and instant call summaries.
All your questions, answered
RingCentral AI Receptionist is the market's leading AI receptionist solution that handles your business calls 24/7. Our AI Receptionist uses advanced AI to understand and route calls instantly, eliminating the need for traditional phone trees while ensuring no business opportunity is missed. The AI Receptionist's natural language understanding capabilities make it feel like having a human receptionist answering every call.
Our AI Receptionist transforms your business communications by handling multiple calls simultaneously, remaining available 24/7, even during peak hours or after closing.
The AI Receptionist's intelligent routing capabilities ensure that calls reach the right person every time. Customers implementing our AI Receptionist have reported 100% accuracy in routing calls. The system typically reduces calls requiring human assistance by half, and seamlessly integrates with your existing RingCentral system to provide a comprehensive communication solution.
No, AI Receptionist is designed to be user-friendly and requires no IT team. The AI Receptionist setup process takes just minutes through your RingCentral portal, featuring an intuitive dashboard that makes management straightforward and accessible for any team member. AI Receptionist prompting can be customized easily through our simple interface, allowing you to define how it interacts with your callers.
The AI phone answering service is built on RingCentral's enterprise-grade platform, providing exceptional security and reliability. Our infrastructure processes billions of AI-enabled minutes monthly and supports operations in more than 100 countries and serves over 400,000 customers worldwide, demonstrating its robust and secure architecture.
The AI Receptionist provides comprehensive monitoring capabilities through easy-to-understand analytics and detailed call metrics. You'll have access to customer interaction insights, performance dashboards, and call handling statistics. This data helps you optimize your AI call answering's performance and improve customer service delivery.
For additional questions or support about the AI Receptionist, contact RingCentral sales and ask for a demo.
RingCentral AI Receptionist is currently available to select U.S. businesses during its controlled availability phase. Contact us for free trial during controlled availability.
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