Your one-stop shop for better customer experiences
Connect online, in-store, and the moments in between—all from a single communications platform.
A girl is posing in the dress while this dress is discussed for trading in glip
A girl is posing in the dress while this dress is discussed for trading in glip
Retailers everywhere are reimagining the shopping experience with RingCentral
A person is cooking while using chat
A person is cooking while using chat
Support on every channel
Give shoppers something to smile about by connecting them with the right person, every time.
Make it easy to get help
Chat with shoppers and manage conversations across every digital channel—all in one place.
Keep shoppers in the loop
Stay nimble every step of the way with accurate call-routing and SMS order alerts for click and collect and delivery services.
Say goodbye to wait times
Share lines across different endpoints and quickly connect shoppers to the right department.
Make it personal
Shorten the path to purchase and improve loyalty by empowering associates to know their customer.
Get context before you connect
Route calls based on service required and give associates profile and purchase data using integrated CRM apps.
Go with them everywhere
Connect with shoppers anytime, anywhere by phone, customised SMS alert, chat, or even video.
Delight with seamless service
Give customers a consistent experience by connecting HQ, stores, and customer service with messaging, video and phone—all in a single app.
Glip support chat
Glip support chat
A father is showing to his daughter a message about delivery
A father is showing to his daughter a message about delivery
Connect their way
Whether it’s delivery, collection, or a table reservation—connect with guests across every touchpoint.
Set up easy collections
From phone orders to in-person collections, send SMS updates every step of the way.
Reply on any channel
Find new ways to engage with guests and manage conversations across digital channels like WhatsApp, Apple Business Chat, and Facebook Messenger.
Serve guests from anywhere
Whether you’re running a pop-up, managing a ghost kitchen, or providing takeaway orders from home, stay connected on any device.
Integrate your favourite apps
Connect RingCentral with the tools you use every day. Looking for a custom integration? Build your own with our open APIs.
A girl is working with computer
A girl is working with computer
Keep customer data safe
We know your top priority is making sure customer data is safe and secure. That’s why we’ve built our solutions on the most trusted communications platform.
“Everything we need to support customers is in one virtual workspace.”
Matt Doughty, Team Manager at Waitrose & Partners
A woman is holding shopping bags

Solutions tailored for you

Let’s talk shop

We’ll have you up and running in no time.

Required fields*

Thank you for your interest in RingCentral
A sales advisor will contact you within 24 hours. If you'd like to speak to someone now, please call 0800 265 8964.