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TRANSFORM YOUR
CUSTOMER EXPERIENCE
Don't just meet customer expectations, exceed them with a cloud contact center solution.
Find out how

TRANSFORM YOUR
CUSTOMER EXPERIENCE

Don't just meet customer expectations, exceed them with a cloud contact center solution.
Find out how

Customers are demanding more from customer service and will no longer tolerate a poor experience. In fact:

98%

The percent of customers who expect their issues to be resolved (quickly) on the channel of their choice

4x

The average number of times customers have stopped using a product or service in the past year due to a bad customer service experience

41%

The percent of customers who have stopped using a product or service after having to repeat themselves over and over or after being passed from rep to rep

98%

The percent of customers who expect their issues to be resolved (quickly) on the channel of their choice

4x

The average number of times customers have stopped using a product or service in the past year due to a bad customer service experience

41%

The percent of customers who have stopped using a product or service after having to repeat themselves over and over or after being passed from rep to rep

Don’t fall behind when it comes to your level of customer service. See how a cloud solution can help.
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Meet Contact Center 2.0
Digital technologies have triggered a change in human behavior - within both interpersonal relationships and in the way we interact with businesses. And contact centers as we know them just can’t keep up.
It’s time to close the chapter on Contact Center 1.0 and make customer engagement experiential, intuitive, and collaborative for a modern customer in modern times.
Get the eBook
Put collaboration at the center of your customer experiences
Your organization's success depends on your ability to communicate with your customers on their terms. RingCentral Collaborative Contact Center puts collaboration at the center of customer service and sales.
See how you can ensure your customer experiences are fast, positive, and cost-effective for your growing business.
Watch the video
Making the Case: Top 10 reasons to move your contact center to the cloud
To keep pace in today’s hyperconnected world, your business must find ways to connect agents with real-time knowledge sources about your products and customers.
You need a contact center infrastructure that’s flexible and agile enough to quickly respond to customer requests across all touch points, including voice, web, email, chat, mobile, and social channels. The answer is in the cloud.
Get the eBook
“Team collaboration at the core of our RingCentral solution helps our communications run more smoothly and also keeps us better connected and feeling more like a team—even though our agents are geographically scattered. Plus, it allows us to better serve our customers.”
Michael Baker
Enterprise Architect, Brightway Insurance
Download case study

Sign up for a free personal demo

A solution specialist will contact you for a personalized, informative demo on the key features and benefits of RingCentral Contact Center.

The total number of full-time, part-time, and work-from-home agents in your contact center
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