This Service Attachment is a part of the Master Services Agreement that includes the terms and conditions agreed by the Parties under which RingCentral will provide the RingCentral Glip Services to Customer.
1. Service Overview
RingCentral Glip is a cloud-based video conferencing and collaboration service that includes screen and file sharing, messaging, and mobile applications.
RingCentral Glip includes
- video and audio conferencing, including screen sharing
- collaboration tools, including group chat, file sharing, task management, and other tools
RingCentral Glip may be accessed from a variety of user End Points, including Desktop Applications, Web Clients, Mobile Applications, and Software Integrations.
2. RingCentral Glip Pro and RingCentral Glip Pro+
RingCentral Glip is made available in different pricing and feature tiers, which are described more fully at https://www.ringcentral.com/office/plansandpricing.html.
3. Voice Calling – External Calls
External calling is not generally available for Glip End Users. Where External Calls to the PSTN are available for Glip End Users (on Essentials and Advanced Tiers), such calling is available only for the purpose of adding participants to existing videoconferences.
911 Services are not available for RingCentral Glip End Users. RingCentral Glip End Users must have an alternative means for placing emergency calls available at all times.
Glip does not support operator-assisted calling, 311, 511 and other N11 Calling. RingCentral does not support 0+ or operator assisted calling (including, without limitation, collect calls, third party billing calls, 900, or calling card calls).
January 7, 2021
January 7, 2021